Open Access BPO

Specialties

Open Access BPO is an American outsourcing firm that operates in the world’s most preferred source of outsourced voice services, the Philippines. The firm tags itself as an all-​around outsourcing services provider for offering a wide range of business process solutions, including inbound customer service, outbound sales, non-​voice technical support, multilingual call center, and a long list of back office services.

History

Established in 2007.

Open Access BPO is a Philippines-​based outsourcing firm with headquarters in San Carlos, California. In 2006, the company was established as a small telemarketing startup before eventually offering non-​voice customer service and e-​commerce solutions in addition to its voice services. Open Access transferred operations to the Makati Business District in the Philippines the following year. It now has over 400 employees serving various companies from different industries across the globe.

Meet the Business Owner

Ben D.

Business Owner

With over 17 years of experience in the fast-​paced call center industry, Ben established his own outsourcing firm with its operations in Makati, Philippines. He is the CEO of the firm and focuses on sales and marketing end of the company.