Old Navy

I gave a gift of clothing to my daughter for Christmas. I purchased it all on line from Old Navy’s web site. The clothes did not fit so I gave her the receipts so she could exchange the clothes. She went in to this location today and was not feeling well so she only wanted to return the clothes and get a gift card for a future purchase. She was informed that if she didn’t shop today they had to credit my charge card and could not give her a gift card. So now I have to mail her a check and she can shop elsewhere when she is better. Stupid policy as they just lost my $ 150 sale.

Standard Old Navy, with friendly, helpful employees. Because Old Navy insists on laying so many products on tables, it usually looks like a tornado rolled through if there’s a sale going on. Ample parking and the fact that it’s next to a number of other stores and restaurants make this a great spot to get your basics.

Obsessed with this location, its out of the way but they have the cleanest store in the city. Customer service is present and very much appreciated, and it’s never super crowded. Never a long wait to pay for anything and always able to try on my clothes without a long wait. I spend at least $ 200 bucks per week at this location and I love how Old Navy always has a deal. Favorite store in Vegas!

Went school shopping for my boys and there was a lot to chose from but it was kinda messy. But love that I was able to find a lot and go to trader joes after.

This Old Navy is in one of the nicest shopping centers in Las Vegas, but it is by far the least organized, and most cluttered. Don’t even try to go through the clearance racks, there is zero organization, and things are crammed so closely together it’s impossible to see what size things actually are, as the hanger labels rarely coincide with actual sizes. The ladies room looks as if it has never been cleaned since the store opened. A thick film of dust and grime sits on everything in the rest room, there is «hair» and discarded toilet paper everywhere. It’s a good thing I’m flexible because it took some creative leg positioning to exit without touching the door handle. Will avoid this location in the future.

I’ve been to this location twice, and I don’t know why it doesn’t have good reviews. I have had great experiences here. The staff are always helpful.
I’m not a huge Old Navy shopper, but I do love their jeans/​pants and the sales they have. I got $ 6 sports bras just yesterday.
I think the store is well organized, like most Old Navy locations. If you want something on sale though, you must come early or there will be very little stock to choose from.
This store isn’t as big as the one in Town Square, which is the one I go to the most, but it will do.

Worst customer service I’ve ever experienced at ON happen today. Avery a manager at this location wasn’t just rude to me after telling me she expected me to drive over to ON on Stephanie Blvd (20 miles each way) to pick up an item they had in my size or pay to have it shipped to my house she threw a pen, receipt paper with her info at me rolled her eyes and said have a nice day. She was rude and shouldn’t be a manager. She told me that there were no other mangers there she was the store manager which I found out was a lie. Dan is the store manager and their were 2 other managers there. She gave me 800 number to call and complain instead of her area managers info like I asked for. I don’t have high expectation shopping at ON but, I don’t expect to be treated like this being the customer. I also hope this isn’t driven from me being a gay individual either. There are plenty of other shops in the area I will never spend my money at this location. I can order online with free shipping right now. OLD NAVY 4 – 12 at 12:50p EPIC FAIL. (done at registers and front of store if you check cameras)

This location isn’t my best Old Navy pick. The staff is friendly but very young and unapproachable. The staff should open up more and have customer greetings. Maybe taking training from their sister store at Town Square may help the ambience in the store. The store is very messy. I found myself helping cleaning up cause I can’t imagine my mother coming in and buying clothes that was all over the Flores. The store does have a cool interactive screen for kids to play and keep entertained. Now that’s a plus for parents who shop here. Also, I received my Military discount on top of the Old Navy rewards I earned.