Lp Gear

«TL;DR version: Bought an over-​priced replacement stylus from LP Gear, received a cheap Chinese stylus is poor and unusable condition, LP Gear would only offer 50% refund «out of goodwill.» My suggestion: Buy from Amazon or a local retailer instead.
The owner of LP Gear is not as unresponsive as many have claimed, but I found their return policy and, most importantly, the quality of their styli to be unacceptable.
I ordered a replacement stylus for my turntable because my old one was skipping over finer grooves on 180g vinyl. The description of the item stated that it would fit my turntable, which it did once it arrived, but the sound was very distorted. It was a cheap Chinese replacement on top of that, and DEFINITELY not worth the $ 38 they were asking for it. No matter how much fiddling it took, there was no fixing this issue because the stylus they shipped me was bent (perhaps in transit, or perhaps it’s a returned item they resold for profit).
In any case, I asked for an RMA (returned merchandise authorization number) and shipped it back to them via Priority Mail (~1−3 days). About ten or more days later, I e-​mail them asking about it. The next morning I received an e-​mail saying that the item was returned bent and that they could only offer a 50% discount on [another purchase.] Totally ludicrous.
I already bought a new Audio Technica needle from Amazon for $ 9 and it worked great compared to the one LP Gear sent me, so I stuck to my guns and e-​mailed back saying that the item was sent to me in unusable condition in the first place and that I deserve a return. In the end, they were only offering me a 50% refund «out of goodwill.»
Do yourself a favor and read these reviews of LP Gear carefully. I suggest avoiding this business if you’re looking for quality stylus replacements, but I can’t speak for their other items.

Avoid this business at all costs, purchased a stylus as a backup for a vintage turntable I was having re-​furbished, in the event I would one day need it, the one day came, and the stylus was for a completely different turntable, upon contacting LP Gear to request a refund or exchange, I was told there would be no exchange or return, and that there would be no further discussion on the matter. Very poor customer service, and whomever is in charge of their inventory is equally bad. Avoid at all costs, try Audio Specialist instead on Ventura Boulevard, great service.