Jack in the Box

I usually order the same thing. Stuffed cheese jalapeños and chicken pitta bread but lately their food sucks! My fiancé order a chicken sandwich and it was gross, cold. Nasty!!! My jalapeños had a funny taste maybe was the cheese. I know it’s fast food but had better times than this.

I ate in and the staff was really great, they brought me my food and came around to make sure i was enjoying my meal. the bath rooms were clean and this sounds dumb but they have a really cool drink dispencer

The inside was clean and service was fast. Luis took our order and he was very polite and efficient. We ordered extra cheese on our potato wedges and there wasn’t extra cheese on them so I went to ask for more cheese and the manager (short dark haired woman) She will be the reason we don’t go back. Giving 4 stars because Luis was so polite and friendly when he took our order

A little disappointed in the service tonight. I purchased combo meal and asked for a strawberry soda and got a fruit punch instead. I didn’t realize the mistake until I left and I was in no mood to go back. And my chicken sandwich was piled with mayo Do better!

Been to this location a time or two. When I order tacos no sauce I always get extra sauce instead. When I ask for shakes no topping I tend to get extra whipped cream e as well. I’ve learned to just not request the omission. Today was the have all be all. I ordered a #3 and two chicken strip kids meals. Some with curly fired. When I got my order there was NO sauce and when I asked if I could have S&S for both my kids chicken strips and buttermilk sauce for our curly fries, I was given one of each to spread between 2 chicken meals and 2 orders of curly fries AFTER I never received the fries in the first place. When they finally gave me the missed fries they were just as burnt and dry as the chicken strips my girls refused to eat.
If that wasn’t the kicker, when paying I handed over my credit card and was asked to see ID. It sounded good because when I told the cashier I’ve never been asked for ID before she explained everyone should be carding. Asking isn’t as important as REALLY CHECKING! Just to test the theory I handed over my sisters ID with a totally different last name and picture. The cashier puts the card up aside the ID hands the ID back, then swipes the card. Perfect, now I know they accept credit cards without ID and if they ask for it, they don’t confirm the name.

Waited at the drive through for about 10 minutes with no one talking to us or sign to pull forward so we drive up to the window to make the order instead and the guy at the window couldn’t answer a single question about the menu so we decided to go through the drive through again and order except this time he couldn’t get our order right at all and we had to repeat things at least 3 times. It got to the point where we decided to reverse out of the drive through and go somewhere else.
Mind you he wasn’t some teenage kid trying to make some extra cash.

Oh Yolanda I hope they fire you nasty attitude self. Three times I have placed my order and they send you to the parking lot. Then when they deliver its wrong and you have to go in. Today I just said no thanks I am not going to the parking lot just give me a refund. That’s when Yolanda the manager gave me a nasty attitude. Her excuse was the guy behind you just ordered a drink so move, I spend my good money and its first come first serve at the drive thru. The success rate of filling your order properly is terrible. I will take my money else where.

My go to Jack in the Crack for soaking up the booze late night or munchies for that matter. You can never go wrong with a cheese burger and fry. Jack is constantly coming up with different and unique sandwiches so the menu does not get tired. They always have the top sellers but it’s nice to try new taste offering’s.
Another great thing about Jack, is that they serve breakfast ALL DAY! Not til 1030 only unlike the other chains. Oh yeah don’t even try to order breakfast at 10:32 because you just won’t receive it.
The one thing at this Jack that I cannot wrap my head around is that they have a fire place that can be visible from both the inside and out. I cannot imagine them doing a Fireside chat at Jack in the Box??? If we lived in Colorado or Montana I could understand, but this is Vegas. Why does any one need a fire place.
This location is always quick to take care of the guest and food comes out hot. Thanks for the consistency.

My husband had to leave early for work so I ran to get him a quick lunch and went through the drive thru. I placed my order, confirmed it was correct on the screen, and ran home to quickly eat. I get home to find instead of ultimate bacon cheeseburgers they gave me breakfast sandwiches and 2 less tacos. I look at the receipt and it’s not even what the screen had showed. I call and speak to the manager Bobby and all she did was try to argue with me, so I eventually informed her that they have messed up a few of my order and I will not be returning. Sorry but I know what I ordered and I know the screen showed. I wouldn’t confirm an order if it’s not what I wanted and had food I was allergic to. Plus after taking everything out of the bag I found hair in the bottom of the bag. My husband went to take the food back to the location and to get a refund and said the manager was a total bitch. Hope you feel good Bobby about being totally rude to a pregnant emotional woman and making her cry!

After my experience at Del Taco next door (see Del Taco review) this place was very nice. Everything was the way you would expect it to be.

Fast and efficient location, whether you dine in or drive thru. I never have to wait more than a few minutes for my food and it never gets too crowded inside. They used to have a self order kiosk, which was pretty awesome, but I just noticed that it’s not there anymore so now you have to wait in line even when using a credit/​debit card.

Number 1 on sourdough. Try it and you’ll be hooked. That being said, I drop coin in JITB all over the valley and am pleasantly surprised that the best service is here in Centennial Hills. #score

Brand new place.
New staff.
Food is JITB but nothing special.
It has a fireplace in the dining room. Reminds me or mountain fast food places…

Always delicious! Never ceases to fill my tummy. Freshly made fast food. Courteous service and very prompt. Very clean restaurant inside and out. Safe area to eat t versus other locations in and around Las Vegas. English speaking employees!

Was heading up north for a work and my companion needed some chow. Given that this JITB was just off the exit it seemed the likely choice. We came rolling into the drive thru which was absolutely packed with cars spilling out into the parking lot. The decision was made to proceed and wait it out. The line moved rather quickly. A #5 (ultimate cheeseburger combo) was ordered. I went only with some onion rings. As we made our way car by car through the drive thru… I spotted what appeared to be a fireplace? A fireplace that can be seen inside and outside? Crazy! The number five was as ordered and my onion rings were fried to hell. A fireplace???

The map is off. Its in the Lowes parking lot on Farm and Durango adjacent a Del Taco.
Its Jack in the box so you get what you get at Jack in the Box. This is a relatively new location and at first they were pretty choppy on their orders but now they are very accurate fast friendly.
The inside is very nice with a gas fire place for ambiance.
Got their new Jack. Jr. combo today and it was pretty decent for $ 3.50.

Guilty pleasure-​their churros.
It has like a cinammon cream inside. Nothing like biting on a warm churro… thing though it has a tendency to squirt out the cream! Just a warning. I got it on a light colored shirt and stained it.
Now the big complaint is that if you do late night drive thru– check your bags before driving away.
We’ve gone only a few times and they forgot things 3 times maybe out of 5 visits… and somehow it’s always what the BF ordered since he orders a few smaller things and I just usually want just a salad and churros.
Also don’t assume they put the proper sauces in your bag– he got a appetizer trio and didnt get marinara, ranch or sweet and sour.
Nothing makes me more irritated than going home and things are missing that you paid for and now theres not enough food. So don’t do it to yourself… check it because they’re not paying attention at this location.
I should add that they just opened, so hopefully it’s just a learning curve and not the usual disposition of the staff here.

This Jack in the Box opened only a few days before I wrote this review, I had been anxiously awaiting the opening of this location because the closest Jack in the Box in Centennial Hills had been Craig & Tenaya off the 95 until now. I went and chcked it out as soon as it opened. We all know what food Jack Box offers us, so I won’t waste anytime on that. The food I did get was pretty fresh and tasty like it should be, but took a little long to come out to the table. I will give them the benefit of doubt for now, because it was quite busy inside and in the drive thru as it had just opened days ago. This location is unique as the inside dinning layout is completly different from what we are all use to with Jack in the Box, all of the old locations being the same pretty much. This one really hits the mark. Stylish, clean, has a really good feel inside. Extra kudos to this location for having the touch screen order kiosk right at opening, and the fountain drink selection is bigger too. I will be going back often, I’m so excited!