Jack in the Box

Great service tonight. Went through the drive thru at 10:35 for a meal to suit my munchies. Friendly staff that provided a pleasant meal and quality service.

I’ve got to say, I’m impressed. The manager, Nino, contacted me immediately and invited me back do he could make things right. He apologized for the previous experience, replaced the item I was unhappy with before, and even gave me a free soda while I waited.
The swift response and desire to make up for a negative experience was very appreciated, and Nino was a very nice guy. Thanks!

There were five cars in front of me in the drive-​thru, and I hesitated to stop because I thought that line was doomed to be a dreadful 10 – 20 minute wait. But the line made space for me seconds later, as if it read my mind. I was handed my food three minutes later (if even), greeted with apologies for what only a total arsehole would call an unreasonable delay, AND my order of fries was upgraded to the next size up as an olive branch. My order was filled perfectly, and, having finished my entire meal comfortably at home 20 minutes later, I feel like I should have generously tipped.
My point is that I get the feeling the employees are being worked like race horses which is not healthy. There’s no reason why people should feel the need to apologize for doing their jobs really quickly and without mistakes. I can’t imagine they’re getting paid enough for that.
Thanks, Jack-​In-​The-​Box crew around the time I wrote this! You’re doing more than well and can totally afford to relax just a bit.

Was just at jack in the box 3 minutes ago got home to open my MUNCHIE MEAL to only find 3 regular french fries and the rest curly fries when it’s supposed to be half and half but usually something like that wouldn’t bother me but I think it’s because before I received my meal when I was driving around to the drive thru one of the employees was out front smoking and I wasn’t helped until she was finished

I visited during a week of fatting myself up for a pending weight loss challenge. Rolled into the drive-​thru and found it to be a pleasant experience. The service was go to go as I ordered up some cheap double burger with curly fries and a soda pop. With items purchased, I sought out a quite spot in the parking lot to stuff me face. The surrounding area was sketchy. Lot’s of shadiness out and about. Stop, grab, move, stop, until I felt like I could devour my meal safe and sound. The meal was made with efficiency but not much love. What does one expect when dining from a get and go commercial trough. All in all… an A-​OK experience.

Waited for about ten minutes to have my order taken and everyone in the back obviously saw me but didn’t chose the acknowledge me. After waiting for that long I just decided to leave and they didn’t even say anything nor apologize for the wait. Terrible customer service

«Two all beef patties, special sauce, lettuce, cheese, pickles, onions, on a sesame seed bun.» Has a nice ring to it, right?
Too bad that is for McDonalds Big Mac and not Jack In The Box’s Bonus Jack. The Bonus Jack just falls short, in my opinion. I’m not sure if there were onions on it or not. Shredded lettuce for sure. But what looked like possible onions may have been, in fact, tiny bits of lettuce. And there was no sesame seed bun. The sauce is different too. More red than the secret sauce on the Big Mac and a bit sweeter. The burgers are very similar to each other. Call me a traditionalist but I prefer the Big Mac hands down. From the onions to the sauce, the Big Mac is a superior classic.

I love Jack in the Box, but this location is pretty spotty on service and food quality. I’ve eaten at at least a dozen Las Vegas locations and often order the new breakfast sandwich which has waffles for rolls and it is awesome. At my last visit to this location they served it on tasted really hard crusty waffles instead of the usual moist soft waffles. It was almost like they toasted them.

First off, I have never had any problems here with delays or «jacked» up orders. I usually come by here late nights for a munchies run.
The staff has always been friendly to me, the service fast compared to some «fast» food places I have been, and the food always good for what it is.
As to another review here I always get butt-​loads of condiments where i actually have a little horde of sweet n sour sauce’s banked up in my fridge lol.