Grand Italia

Normally we order the chef salad and it’s always a safe bet when you’re short on time and no can agree on what to eat.
Today the salad was just as good as expected. What made me finally write this review was the pizza we ordered.
We called in a supreme pizza and when it arrived we were not happy with what we received. The pizza itself was soaking in grease and the cheese and toppings just slid off at the smallest touch. I’ve included a picture and hopefully you see what I mean.
They sell wings too but they’re normally not something I’d recommend. Save your money and buy a large 5lb bag of Tyson buffalo wings. They’re cheaper and even tastier.
Doubt I’ll order again.

This place used to have good pizza, such a shame. Nothing worse than soggy, greasy, limp pizza crust. 3 strikes, your out.

I ordered a fettuccine Alfredo with a broccoli cheese soup. fettuccine Alfredo was spoiled along with broccoli cheese soup. The pasta had the WORST smell you can imagine. It smelled so bad. The broccoli cheese soup was a weird goop color and texture. Never again!

The first time I ordered, it was great. I ordered a second time, they forgot one of the toppings and gave us garlic balls instead of the breadsticks… no biggie…
So we ordered a third time (all within a 1-​week time frame, Fri– Fri)… I informed the woman about the previous mistakes, she said we should have called them that day. Okay, fair enough…
The delivery took over an hour. Not to mention, the delivery guy in the black Lexus wasn’t friendly and had an attitude like WE were the ones who were late.
The pizza was wrong and the breadsticks were burnt.
I called the restaurant, explained what was wrong with the order. Mind you, the children had been waiting over an hour to eat, so they had already taken a couple of slices from the pizza… the woman said the chef said the bread was fine. Really? Because I offered to text them photos of the black bread we received! She then said she would replace the pizza ONLY IF NONE OF THE SLICES WERE TOUCHED & IT WOULD TAKE ANOTHER HOUR (putting us past 7 pm, when we ordered before 5 pm) After explaining our situation, she spoke with the manager and came back to say she could offer a $ 2 credit off our next order.
I said that was unacceptable. I spent over $ 120 with their business in the past week. She said the manager would call me back… I NEVER RECEIVED A CALL.
NEEDLESS TO SAY, THEY NO LONGER RECEIVE OUR BUSINESS, WHICH WOULD HAVE BEEN $ 500/​MO EASILY.

Pick up special is at a good price, food is always good, and friendly staff always gets an extra star.

I had a calzone from here and it was delicious. I had turkey bacon for a topping and a house salad on the side. They have everything: Pizza, dessert, sandwiches, chicken wings, pasta, and much more. For dessert I had the original cheese cake. It was so good!!! The service is great as well! Will be coming back and hope all you guys reading this will come to Grand Italia!

I hardly ever, ever take the time to do a Unilocal review, so the fact I am doing one speaks volumes. My fiancé and I have been frequent customers of this place, usually ordering the pizza, which is good. A while ago I decided to order something different. I ordered a hot beef sandwich. I literally could not believe my eyes. There was hardly ANY meat on the sandwich at all. My fiancé said maybe they were having an off night. I was VERY disappointed, but we continue to order from them. Last night my girlfriend and I both ordered a cold salami and cheese sandwich. I don’t even know where to begin with the disappointment of this experience. We waited OVER an hour. We had to call them, and I’m not sure if they forgot us or what happened. Finally the food arrives. There literally was ONE THIN LAYER of meat. Exactly like the salami from Subway — PAPER THIN! A pile of lettuce and no mayonnaise. We could not believe our eyes. I cannot believe a food establishment puts out food like this ON A CONSISTENT BASIS (sandwiches) and is not completely embarrassed. They have lost our business now, as we will never order from them again. What a complete rip off! If you do order from here, DO NOT order a sandwich, as you will be very, very disappointed, unless all you wanted was a bun.

This place used to be considered one of my go to places for ordering pizza. But for whatever reason the quality of their food has gone down significantly and their customer service has followed. Recently I called to place an order and the girl who answered the phone was «can you hold?» And that was it… click! She hung up the phone! Well they just lost a customer for good!

A friend told me about this restaurant, so I tried the lunch specials and it’s phenomenal! For a good price I got a grilled chicken with lettuce, a lot of fries and a free soda. I had a good laugh with the girl on the phone. I am ordering there again next time!!!

it’s a different kind of pizza place. we dinned in and had to watch India tv in Spanish. The special we ordered came in to –go boxes. salad was
cheese dressing was good .The garlic balls had no garlic on them. plenty of butter though. Pizza crust is more like bread, toppings were ok. Not a place I will go back to though

This place is horrible. The food sucked tasted like a TV dinner. We ordered the four course. It comes with fries, wings, pizza, choice of pasta, dessert and drink. An hour later he comes with pizza and two orders of fries and wings. He had left by the time I realized. I called and the chick on the phone told me he had actually brought us the wrong wings and fries and we were to give him back everything when he comes to give us what we ordered. I’m like seriously so all I have is a pizza. Another hour later he comes and brings us the pasta and dessert and thankfully I just starting eating the wings and fries since he didn’t bring those either. He stands there and tells me it’s the girls fault over the phone not his. I’m like really dude? And stands there like Imma give him a tip. Yeah right on top of that again the food sucks and I have some pics. The pasta was watery and the bread stick was burnt. The pizza was greasy as hell and fries were dry and gross. Yuck never again.

This review is just for the dumb girl answering the phone. We had no chance to actually try the food. When first calling we were placed on hold… and hold… and hold… finally she answered. My wife had to give her phone number not once, not twice but three times. Then the fun of trying to give our address … which took my wife spelling the 4 letter name of our address 5 times… then trying to spell their name of our cross streets. nope done. Wife told the idiot never mind and she got all excited saying OK GREAT THANK YOU ! And slammed the phone down. Great people working here. not. And now seeing all their bad reviews im glad we didn’t get them order through.

Food was good but took 90 mins to get to me. Priced ok but needs to be alittle quicker on the delivery

OK, found this flyer at our doorstep this past weekend and decided to try it out. We ordered 2 cold sandwiches and some wings… oh my goodness… Italian HOAGIE, what a disaster… they use mini pepperoni slices (like Hormel, pre-​sliced), some pre-​sliced ham and salami and 2 pieces of cheese on a broken hoagie roll. Husband said the gyro tasted awful. The fries on the side were COLD, neither of us received an even luke-​warm fry… Awful sandwiches. Standard boneless wings.
Delivery time: surprisingly fast, under 45 minutes. HOWEVER… that does not make up for their awful sandwiches.
End Result: 95% of food thrown away, $ 40 wasted and Grand Italia menu smashed in trash can.

Absolutely terrible. I went here with my daughter to eat lunch. They didnt offer any luch specials. The lunch specials ended at 3pm and we were there at 2pm. Then we tried to use there Unilocal discount coupon and the lady was rude stating its there address but not there coupon. She said she was calling Unilocal to fix the issue. We asked her if she was going to honor the voupon and she said no again. I guess now I know why there was nobody in there restaurant. Maybe the blonde lady working there should take the blue streak out of her hair and become more professional. She was rude and deserved to be smacked. The owner should shut his doors and hire people with common courtesy. I will eat Little Caesars before this can get my money

4 stars for the pizza
1 star for delivery time.
45min-​1hr delivery window
Waited almost 2hrs for my pizza lol
Pizza is great just go pick it up yourself

pizza is pretty descent. I was about to ‘re-​order something I got before — the same exact thing and yet they’re charging me $ 20 more.(yes, $ 20.00 more) they said their price are higher now… hmmm, I checked their price on the menu, asked the lady for price of their «anytime special» and the ones on the website… still, its exactly the same one I have in my hand… they keep records of your order history at least they could’ve honored the price they’ve given me previously. Right?..
Yet, I still placed my order one last time but feeling sad because of this incident… Plus, There’s so much pizza choices around our place anyway.
Message to the Buss. owner/​manager, try to keep your customers…
(You just lost me, what about my in laws, my cousins, my aunt’s and my best friends… who all lives 4 mile radius from your business?) Just a thought.
Tip: be prepared to add $ 1.00 for credit card processing fee charge, $ 2.50 for delivery charge, sales /​food tax and ur tip for the delivery guy.
Lastly, $ 1.00 misc. Charge for switching a tomato topping to spinach.
Just order a pick up special if u want to save some money.

I ordered their «pick-​up speical» large 1– topping pizza for $ 6.99 and got pepperoni on it. It was decent for the price. Not to greasy and a lot of cheese.

Ordered dinner from Grand Italia at 7:00 pm using Grub Hub. Estimated delivery was 7:55 — 8:05. At 8:35 I called Grub Hub customer service; they said they would check on it and text back. Received text 10 minutes later that the «restaurant has not started making the order yet, but would start it now, though it would be another hour and ten minutes,» and that Grand Italia wound refund us $ 8.09 (and Grub Hub was giving us $ 25 in free food too).
The fact they had our order for an hour and 45 minutes and didn’t even prepare it is OUTRAGEOUS. Then, the audacity to offer to only discount 8 lousy dollars when it’s their fault (not GrubHub’s) the meal didn’t exist.
The business practices of Grand Italia are ridiculous and absolutely unbelievable. There is no food tasty enough to compensate for this lack of regard and carelessness by a business.

On this trip to Vegas, we had a couple of lazy evenings. Didn’t want to really go out and weren’t up to cooking so we finally decided to try one of the 1000 delivery menus we always find on our doorstep.
The first night we ordered bruschetta and chicken tortellini Alfredo. Both were very tasty although I would have preferred the tortellini to be cooked a little longer and more sauce.
The second night we ordered a supreme pizza, half of it with pineapple (hubby’s preference). The pizza crust was NY style and really good. Would definitely order this again. We only got through half the pizza, their large was more than we expected.
Both times we were given delivery times of 45 minutes and they came WAY before that time. Delivery guy was friendly on both occasions.
Only complaint we asked for Parmesan cheese and LOT’S of red pepper flake packages, they gave us one of each. LOLOL Hubby wasn’t too happy about that one.