I can’t express how happy I am with their customer service! Walter and Rachel were so helpful to me and making my transaction for my Antigona smoothly and exciting! So sad this is the only Givenchy store close to me but I came all the way from LA for this store. I spoke with them many times on the phone after my visit in the store and i felt like i was annoying them but they couldn’t be any kinder with me!
Lynn M.
Place rating: 5 Las Vegas, NV
The only one GIVENCHY location in the U.S., the boutique is stunning and has a nice selection of merchandise. The sales associates were fantastic; Rachel and Chad took the time to show me different sizes and colors of the Antigona as well as the Pandora bags and wristlets despite the fact that I let them know I was there just to browse because I was new to GIVENCHY. Rachel was friendly and kind; she let me hold the bag and the wristlet in front of the mirror to see how I would feel while making suggestions and so forth. A few days later, the manager, Esther, sent me an e-mail thanking me for the stop by. I will definitely return to the boutique in the near future and give them my business.
Honford M.
Place rating: 4 Manhattan, NY
I’m giving this place 3.5 stars. I’m a fan of Givenchy, I always only get my stuffs from Bergdorf so being in this store is kinda a different experience for me. Their stocks are very basic. If you’re looking for a best selling pandora or antigona I think you’ll be satisfied, but I was hoping to find some runway pieces or special edition in the store, so no. I’m also surprised that they don’t have all sizes, for mens they tended to only have 38 and up.(i’m wearing 37) The staffs are very helpful and kind, but the way that they threw me an ipad with catalog with prices for me to choose… it just didn’t feel luxurious at all. Please don’t get me wrong, they’re all so nice, it’s just not something I would expect from Givenchy.
Grace V.
Place rating: 5 Murrieta, CA
The staff here is exceptional!!! I’ve been debating on the Givenchy Antigona and the Nightingale so I came in just to browse. Upon entering we were immediately greeted(warmly too!!) by the sales associates. We were allowed to browse without being watched like vultures, but when I did show interest in something I was immediately helped. Yana was the sales associate that was MORE than helpful. She was so happy to drag out all kinds of pieces that I never even thought of wanting– Hello Antigona Envelope Clutch!!! In fact my fear(with three kids) was that I couldn’t fit my necessities in it. She was SO helpful, she even suggested I empty the contents of my bag and fill it in the clutch to see how it would work and how it would feel. She even let me walk around the store with it filled to let me see the comfort level of it!!! I couldn’t decide between the Antigona stud bag or getting the envelope clutch in a fun color(subliminally sending a message to my hubby a that BOTH would be great for Mothers Day coming up!!) so she let me walk on it and told me at any time she could ship me my items after I decided. I am definitely coming back to give her my sales! Thank you Yana!
Christine F.
Place rating: 5 Los Angeles, CA
The staff here is so nice and helpful. Not snobby at all and treats everyone well. I had the pleasure of shopping with Chad and Matt when we came to visit the store. Both gentlemen offered sound advice when I struggled with style and choice of color for my next handbag. Despite the late hour and the fact that they were closing in a few minutes I did not feel rushed at all. I made a selection and the next day changed my mind. Chad was there and still he made me feel like it was no problem at all even though my change of mind meant ordering my bag from another store. You know what’s even better? No tax if you live in CA or any state that does not have a givenchy boutique. I learned that nice tid bit and even got my bag shipped for free. This is a great place to shop if you’re looking for givenchy brand fashion wear.
Elena N.
Place rating: 4 San Francisco, CA
I came to Vegas partly to get a purse. I’d fallen in love with the Givenchy pandora, but I found the selection at the stores in SF lacking. When I found out they had a boutique in Vegas, I had to go! Once I found the store, I went straight to the purses. The sales associate helping me out was super nice. I didn’t know exactly which purse I wanted, so I looked at a bunch of them. They didn’t have a huge selection of large sized pandoras, so I ended up getting the medium pepe pandora in charcoal. I love this bag! It is gorgeous! For some reason, my bag didn’t come with a care card in it. I know givenchy bags don’t come with an authenticity card, but I thought they came with a leather care card. Weird, but it’s not like I’m questioning the authenticity of my bag. I just like having all the pieces when I buy something. Especially something this expensive. My bag did come with the leather swatch though. If you are a Givenchy lover and in Vegas, stop by this store. It’s the only one in the US!
Leslie M.
Place rating: 4 Summerlin, Las Vegas, NV
*Drool* Can’t afford a thing in the store so I had to resort to just viewing and secretly fondling such luxury items.
Johnathon P.
Place rating: 5 San Francisco, CA
This is the first Givenchy store to open in the United States! Located at the Wynn Esplanade, the store is brand new and absolutely stunning. A friend and I went in to browse today and we’re not pressured at all. There was a very nice employee working, who did not follow us around or speak in a condescending tone, as is the case with most high fashion designer stores. He was very helpful and assisted us in trying on some of the jackets. Love this store! We will definitely return when we have the cash. lol