Giani’s New York Pizza & Pasta

Well me and my kids or should I say family like to go to this place they did a whole lot better before it became Gianni’s now you don’t know when they’re open you call nobody answers got a take-​out menu here says they’re open Sunday through Thursday 11 AM to 9 PM Friday and Saturday 11 AM to 10 PM so why is it when you call nobody answers guess were going to have to find a new place

I thought being a privately owned pizza restaurant they’d have a good recipe. Sadly I was very disappointed. Paid $ 25 for a medium pizza and wings and that was with the special. The wings were in this kind of breading which was soggy and unfavorable. The pizza lacked much flavor and wasn’t very good. Delivery was fairly timely, about 30 mins but then again it was also early Thursday evening. I probably won’t be back. For that kind of money I’d rather go elsewhere and get more quality for my dollar.

Love this place we have been eating here for a few years and can’t beat the combo for football sundays.

Awesome calzone and salad. Will be a forever customer.

I live in the area and I typically go to Lino’s Pizza.
I’m sorry to Lino’s, I’ve cheated on you with a cheap whore.
The staff was friendly and helpful, but the pizza was God-​awful.
Bland as shit sauce, garbage cheese, about half a bag of flour on the underside of the crust.
C’mon fellas, if you’re going to claim NY, at least give half a damn about your pizza.
Used to be Mark Rich’s, now it’s Giani’s, nothing has changed. Sad really.
With Lino’s and Novecento within 2 miles of this place, you can do better.
Next time I want a quick slice, I’ll probably just go to the Sam’s Club on the other side of the parking lot. Seriously.
I don’t like writing bad reviews of businesses with such nice staff.
But it really is the food (pizza at least) that is bad, not the staff.

I’ll start by saying the pizza is really great here and so is the pasta easily four stars. Ive been here a few times, and everyone was helpful. DO NOT GET the girl server with the forehead bangs she ruined our experience.
TERRIBLE service. Wow. Came in Saturday with a couple of girlfriends, and our server was absolutely terrible. She took forever to bring us our menus, even longer to get our drinks out. It’s not like she was even busy she was just screwing around on her phone at the end of the bar. We finally get her to come to the table and she was abrupt and short with us when answering some of the questions we had about the menu. When the food finally did come she practically slammed the plates down. My girlfriend didn’t have silverware and again, we had to flag her down for ten mintues so we could enjoy the meal. Didn’t get refills once, she didn’t come by to ask how everything was. We weren’t even half way through the meal when she dropped off the check, we still had a to go order to place and were thinking about dessert. We were long finished before she came back again and was really rude with us when we told her we needed to place two chicken parm dinners to go and she snachtched up the checkbook so fast. Don’t know what her problem was. We asked for her superior but she told us he wasn’t available, I’ll talk to him next time we go in and he’ll get an earful.

Absolutely horrible since it’s not mark rich pizza anymore! one and a half hours for delivery pizza was cold delivery guy had his boxers hanging out in his pants sagging around his waist customer service is crap and I will never order food from them again don’t waste your money because it is horrible!!!

I’m very disappointed and I will never order from here again. I called to place a order (every time I’ve called, I have ALWAYS been put on hold) to be delivered and was told that it was going to be a hr and 20min. for delivery, so I said ok I will come pick it up. he said it will be 40 min.(that’s still a long time, but ok) when I arrived at the place to pick up my order, I was right on time (40 min).I was informed that it was still going to be another 15 min.(what!!!)my Pizzas were sitting on top of their oven, but my wing, fingers and a salad were not ready… he therefore proceeded to have me pay (when I called to place the order in the beginning, he took my card info) I told him that I already gave you my info and I believe you already charged me… he came back with my cc info on a scratch piece of paper, it was somewhere in the back. (scary, for someone to get that out of the garbage).about 20 min later, my food was ready and I asked for some blue cheese and he said that’s a extra charge (are you f ing kidding me, you already had me waiting a long ass time for my food) I said ok, never mind and as I was leaving I heard him say to another customer in there“what does she expect, its a fight night“seriously, I have been ordering and getting food from you for a long ass time and I have never been so offended it all my life… you just lost a long time customer

We always order food from them for work and last night I decided to take my mom since she’s been there once and loved it. Pizza was great we got some wings and fries that was amazing as well and their creamy Cesar salad dressing is to die for! A must have while you wait for your pizza.

After being a loyal, weekly customer for over 5 years, you have lost my business forever. Our last order delivered to us was undercooked ravioli and even though I wasn’t happy about it, I didn’t complain. This week, I open my salad and there is disgusting brown, wilted lettuce under my toppings. This time I call and am told that I need to bring my salad down to them, cause their lettuce is green and crisp. Basically he called me a liar. I told him I was already comfortable at home and he said there was nothing he could do for me. I notice less and less customers rolling in your doors. Wonder why? Food is going downhill fast and horrible customer service. I hope the loss of my business was worth some lettuce! Can anyone recommend a good, friendly pizza place?

Good lunch specials. I had the side salad and slice of cheese. The rest of the fam had 2 slices of cheese. It was filling. In fact my daughter didn’t even finish both her slices. Daily specials also. Would defiantly come back.

Tomight was our first time visiting Giani’s New York Style Pizza. Flavor was just ok, Xtra Pepperoni & sausage, bacon and mushrooms.
The crust was way way undercooked. With GF crust with the best texture and flavor longer cooking time is required, the crust should be baked like cracker so it is crispy, but not hard.
We will try it again, but will give more direction., but please try it
Where Giani’s scores an A is with their CUSTOMER SERVICE. The young man working the counter was exceptional at his job

Ok. Arrive and there’s some ass sitting right by the front door outside smoking a nasty cigarette. Maybe it’s me but at my retail store I don’t allow people to stand by the door smoking. It isn’t nice for other patrons who don’t smoke.
Ok we got the 2/25.00 the broccoli soup was awful. Very out of the can taste. The hubby got tomato, that was much tastier.
Hubby got fettuccine and it was good he said. Good garlic taste. I got the baked manicotti, it wasn’t bad but I prefer a more flavorful taste. Just kinda bland so I put pepper flakes all over it.
Then one piece of cheesecake. I didn’t try but hubby said, it was def Sara Lee or some other frozen pie.
Service was fine. Awesome for a Saturday night.
Very small quaint little business. I just don’t think it’ll last.

Excellent pizza!!! Was ready when was supposed too be, and the employees we awesome. I think we found our replacement for north end. The chicken fingers were good too.

I went in and got a slice to go. While I was waiting for my slice of pizza I noticed they didn’t seem to have any sense of urgency. They were very laid-​back. I took my pizza home and honestly it wasn’t any better than Little Caesars. The pizza was just ok.

This place was great when it was called Mark Rich’s NY Pizza. The new place has gone way downhill. I used to love their pizza, but now it’s way below average. I used to drive miles out of my way to eat here, but no more. It’s just not the same. The staff changed and I guess they changed cooks.

My boyfriend and I were looking for dinner in this area and on a whim chose Giani’s. Ordered a pitcher of Sam Adams (the only beer on tap) a side of fries, and a large anchovies mushrooms artichoke and garlic pizza. The beer was a decent deal at $ 12. Fries were great! I’m sure the topping choice had something to do with it but the pizza was great too. It is NY style crust, thin and foldable. Wait time was fine, service was nice. I would bring my friends here.

This new place will probably be out of business soon the food quality is now terrible it taste like SpaghettiOs. I really wanted it to be good but I couldn’t even finish my food.

Terrible pizza. If I tossed it at the wall it just might have shattered it was so hard and stale. I asked the girl who helped me what happened to the pizza place that was here before and she rolled her eyes and said that they sold the business along with the recipes to them and even though it’s new owners and a new name the pizza would taste the same. She made me feel like I was bothering her and came off very rude. I do feel the price at around $ 6 is fair for 2 slices of pizza and a drink but it needs to be edible. I couldn’t make it through just 1 of the slices because it was so tough on my gums to eat. Maybe they should try some of their own recipes if they have any. With other solid pie joints nearby I’ll pass on this place in the future.

I stopped in for lunch to check out this new pizza place. Mark Rich’s NY Pizza and Pasta used to be here. I recognized the girl at the register when I walked in, so I asked her if they just changed the name, but she said that Mark Rich’s recipes transferred over when the new owners bought the business in this location. Mark Rich’s NY Pizza and Pasta still currently operates another location, using the same recipes and ingredients, but has nothing at all to do with Giani’s NY Pizza and Pasta.
I ordered the lunch special for $ 5.95 which was 2 slices of cheese pizza and a drink. The pizza slices were a good size. I didn’t care for the pizza though. They might be using the same recipe the previous owner used, but it doesn’t mean it comes out the same and it just didn’t for me. The pizza was somewhat burnt and had a stale taste to it like maybe it was from the day before. This is a real disappointment for me because I regularly shop in the shopping center Giani’s is in and enjoyed stopping for pizza. Good thing «Above the Crust» is just around the corner though on Ann Rd so there still is a solid pizza joint in the neighborhood I can go to.