Ewing Bros

We have to use towing companies to transport our machines on occasion for trade shows. We were able to get one locally to bring over for the show as opposed to having to transport it from our plant in CA.
Since I have had many experiences with towing companies it is easy for me to give a comparison to others. This was one of the best experiences that I have had as well as one of the least expensive.
The drivers were prompt and courteous as well as genuinely concerned about the piece of equipment that they were hauling.
I wish that I could recall the first drivers name, but I can not. He was a former rocker that was now into gospel music.
The second driver was Tony who moved from Maui to Las Vegas.
I am going to guess that some of the negative reviews here are due to the people being upset about having their car towed when they were not expecting it to be.
Since this was a planned tow I can tell you that this company ranks up there in service with any other company that I have used.
Should we be in need of a tow while in the Vegas area I would not consider any other company that Ewing Brothers.

They are the worst. Don’t waste your time or your money. Their attitude sucks and they are no help. If you want to deal with people who know business don’t go here. Not people persons and they all look like they need a hug and a shower. Maybe some more teeth

When in a pickle these guys came to the rescue! We got our 5^th wheel stuck in a parking spot (don’t ask) and after causing some damage to the awnings I tracked down Ewing Bros. The guy that answered was very helpful and assured me that this happens all the time. The tow truck driver arrived in less than an hour and worked with my husband to get the 5^th wheel moved over a few feet. The pricing was very reasonable. My only wish was that I had called them before we caused $ 2000 in damage to our awning. Lesson learned and number saved!

The scum of the earth. Work together with crooked metro cops in towing scam. My pickup was parked legally on the street, but one morning metro ticketed it because there was going to be work done that day (no prior warning), and then they towed it. That was years ago, I still resent it and wish ill on everyone involved, towing company and crooked pigs.

This place is GHET-​TOE!!! Like serious crazy, fresh outtta the slammer, forgot my teeth, trying to pick up my compounded car GETTO!
The ONLY saving grace is the girls behind the counter are so awesome! Patient, sweet and helpful. I don’t know HOW they do it!!! For Real– I don’t even know!
Had our company van stolen, and this is where it ended up. Once we finally got everything settled which was a bit of a process, we were escorted out into the lot. Got the van out onto the street, which was then picked up by the Insurance tow truck.
This L.V. experience is something I would happily avoid for the rest of my days!

Ewing Family owned company, I have never met a more terrible tow company like this Ewing Brother auto body service is poor my truck broke down around 10:45 I called my warranty n they called Ewing Brother I had to call Ewing customers service n ask where is my driver n I got many excuse, we all know that Las Vegas is a hot place, I was a supervisor for a towing company n the right thing to do is Get a driver out there n get the person out of the heat, well the most poorest company I ever dealt with 5 hours n still no driver, all awhile Will at customer service said a driver was on his way! Every one LAS VEGAS SHOULD NOT CALL THIS EWING BROTHERS TOWING, I’m a handicap person n I was left out there in the sun for 5 hrs called my warranty n AMERICAN TOWING CAME WITHIN 20min, this company Ewing Brothers should not be in the towing business especially in the Heated Las Vegas you might end up with heat stroke n might wind up dead

HORRIBLE! Husband called for towing at 10:45am and they said they were coming out. At 12:15pm, Will said they were rereouting another driver and would be there by 1pm. At 1pm, called them and they said they couldn’t send someone. WAITED 3 HOURS FOR NOTHING IN THE HOT VEGAS SUN!!! Called American Towing and came within 30 minutes. DO NOT USE EWING BROTHERS!!!

Unfortunately we ended up here after our truck was stolen, it was found by the police and towed here. I called in advance and was told that I needed to have the title or registration, and a valid drivers license which was fine. The entire process went smoothly, it took a while in the office but they were extremely busy. I read the sign that said you got half off of some of the fees if your vehicle was a theft recovery and you’re paying for it (not your insurance, finance company, etc) and she acknowledged. We picked up our truck and I got a call approximately 20 min later asking how my truck was, which I thought to be kind of strange but then he said that he needed to refund some of my money since I was supposed to get half off some of the fees and she didn’t apply them to my charge, I hadn’t even noticed. It’s strange these days for someone to call you to give you money back!

These people don’t even deserve one star! I had my car stolen from my boyfriends garage a few weeks ago with 2 weeks worth of belongings as I was finishing up loading it to head back to Ca. It was recovered yesterday morning but because I was out of the state and could not be back within 30 mins to claim it, Metro had it towed for «safe keeping» to the Ewing Bros tow yard. I understood the towing was necessary so I didn’t fight it. I called the tow yard, and explained the situation, and told the woman that the vehicle was registered in CA but stolen in Vegas and that I would be driving from CA to get it, I asked what documentation was necessary to claim and pick up my now recovered stolen vehicle so I could get everything ready prior to leaving the state. She stated I needed license, registration or title and insurance (all up to date of course), I then explained that the vehicle was still financed so the title would be unavailable and that the registration would have been in the glove compartment. She then said I didn’t need to worry and that if for any reason the registration could not be located in the car that I could use the police report in its place, which seemed reasonable since the police report does state the registration info. I still felt uneasy so 30 mins into my trip I called again to verify and confirm the documentation needed. The same lady picked up and told me the same thing. So I continued. Once I arrived to Las Vegas, I stopped at Metro to get an updated police report just in case, and then headed to the tow yard where I was rudely told that the police report would not suffice and that I had to figure out how to get a duplicate registration because there was no documentation found in my vehicle!!! That would’ve been nice to know when I was in CA! Apparently calling twice to double check with these people is not enough! I kept my calm, and explained to the woman that I had never done any of this before, so I asked if in her experience have out of state DMV’s been willing to fax over a copy in the past? She looked at me like an idiot and gave a super sarcastic response! I then proceeded to ask if I could at least look at the condition of the vehicle so that I could give my insurance adjuster an update… Answer was a huge rude no, this beotch wouldn’t even look at me! I then left infuriated and spent the next few hours trying to figure out how I could get a duplicate faxed, but had no luck. So this morning we had to drive all the way back to Needles, CA, which was the closest Ca DMV, so that we could get a duplicate registration for the damn car. Now to try again! I’m sure they’re going to make it an amazingly horrific experience yet again! So let’s continue to tally up the charges. I was 1 out of the 5 people in line at the time and only one person was able to claim her car. No wonder they have so many cars to auction off! They’re making a business out of screwing people that already had something unfortunate occur to them. I understand if someone’s car was towed for parking where not permitted, but really, why make it difficult for the people that can’t control what was taken out of the car because IT WAS STOLEN!!! A@#holes!

I just noticed how many one star reviews were not recommended. Just take a look at those to because most of us are telling the same story for a reason. This is a one star company. It’s true most aren’t and that a lot of one star reviews are just non constructive rants that drag down the overall rating in a way that wouldn’t truly reflect the general opinion but seriously read the non recommended reviews. They aren’t just general trash talking. They are detailed accounts of the terrible service and business practice of this towing company.

Ewing has a customer for life in my husband and I. We went out to Red Rock canyon for what we thought would be a quick drive. Hadn’t been off roading recently but we were going to check out an easy run. Pulled off to the side of a trail and husband tried to engage the 4 wheel drive. After a small struggle to engage the gear, we lost all tension in the 4 wheel drive and lost any gears in the normal transmission. We were afraid we had blown the transmission completely. As we started counting dollar signs of repair in our heads, we flagged down some park workers who said they would send a ranger out to us. 20 min later, a ranger found us and called in a tow. Based on where we were, a flatbed wasn’t going to work. A four wheel drive wrecker was the only option… at an estimated rate of $ 275 an hour… and a 2 – 3 hour wait. Being 2:30 already… we resigned to being in it for the long haul. The ranger came back to let us know that they found a wrecker to be there in an hour. Thank God!
As we enjoyed the scenery of red rocks and big horn goats, we eyed the wrecker coming up the trail. Jon showed up with a great attitude and conversational spirit. He could have easily just strung the jeep up and pulled us back to town but… he problem solved with us. Luckily, a fellow jeeper stopped by and offered help. Turns out transmission was generally fine, we just busted the 4 wheel drive cable. Jon was able to leverage the cable back to the 2H position and we DROVE out of the trail… thousands of dollars saved.
Jon will be getting a Christmas gift from The Bennett’s this year.

Crooks, if I could get this place shut down I would. I was helping a friend get her car out of the tow yard which they should of never told in the first place. While waiting for them to retrieve her title and registration two customers were complaining about items missing from there car. One had all her Credit Cards taken and the other title was missing. While listening to this one of the lot attendants came back with her keys only to say there was nothing in the car as far as title or registration. It was there 100%. When the car was returned because of a false tow they left all the doors unlocked and the envelop that was holding the title and registration was in the glove box with nothing left but the insurance card. They claimed there was absolutely nothing in the glove box, no envelope but there it was missing the documents. My bet is they dropped, the car off without leaving a door locked or telling anyone because now that they had the title they would return later to steal the car. This place should be shut down.

Iso I was involved in a vehicle accident last night and needed a tow. The metro officer recommend 2 places to call… Quality or Ewing. He leaned towards Ewing Bro’s so I gave them a call. They stated 85 over the phone and since I was less than three miles away it brought the total to 93.00. The guy got there pretty quick and he was very friendly and even helped to pull the wheel well so the vehicle could be pulled into the garage after he took it to the house. The only sour point I experienced over the whole transaction is when I gave the guy a 100 dollar bill… he stated he didn’t have any change. Im thinking… are you serious? I was planning on tipping him 20 buck for helping me with my classic truck and then he pulled that stunt. I just told him to keep the 7 bucks. He saved me 13 dollars. So word to the wise when you are dealing with this company… either have exact change or use a credit card.

So, my mom’s vehicle was stolen and towed to this god forsaken place. The girls at the front have no personality and have an attitude for no apparent reason. If a customer tells you thank you and have a nice day, respond nicely! We have been standing outside for at least 15 minutes, no shade provided, just some rickety old picnic tables that look like you’ll get a splinter in your ass the moment you sit on one. Horrible customer service! Some of is have to get to work and still no sign of anyone to even go look at the car and make sure it’s still running! I’ll never call this company for a tow.

I called ahead to set up a time to have my car vehicle towed to the dealership for service. I did this so that I could plan the rest of my appointments for the following day.
The young lady that took the call was very nice and helpful. I wanted to have the vehicle picked up at 7am, however she advised that if I waited until 8am the charges were less. She gets kudos for her good customer service. It stops there.
I planned the rest of my work appointments based on their arrival at 8, one of which was to get my mom to a Dr. Appt at 8:30, which was by the dealership. But at 8:05, no tow truck, no call to say they were running late. I send my mom on her way and will have to ride to the dealership in the tow truck; and get to my mom’s vehicle from there –hoping the dealership will take me (yes, they did. They rock! That would be Desert Audi).
At 8:10 I call and before I can say why I am calling I am put on hold for 8 minutes. I hung up and called back. I was not put on hold this time, provided my information to be told «oh yea, he’s 15 minutes out.» Like it was no big deal.
I then asked why I wasn’t informed that they were running behind? That I had called ahead to make an appointment so that is very thing would not happen. She transfered me to Dispatch.
Dispatch, after going over the details again, advised they were having driver problems. I asked why they didn’t call to say they would be running behind… crickets! He apologized, unsympathetically. I asked for an answer — not an apology… crickets.
The Driver shows up 10 minutes later, he professional and nice, but I don’t want to ‘chit chat’ I am running behind. When I asked why he was late, he said, «you’re faraway from our base (maybe 10 miles) and traffic was heavy. In my head I thinking «Of course traffic was heavy, dumba**, it’s rush hour on a Wednesday.» I, of course clean it up, as it leaves my lips. They knew when they dispatched him at 8, yes the time of my appointment, he would not be there on time. But no call. Lazy, bad customer service.
So, no good deed goes unpunished, yet again. The paperwork wasn’t even completed with the details provided on the phone, this was another 15 minutes once the car was unloaded.
My hope is to never need a tow again, but one should never say never. My advice is to call someone else.

These guys deserve zero stars. So I guess what they do is create a new Unilocal listing so they can fabricate a higher star rating. Hmmm. Here is the story again, in case they forgot.
Police allow stolen vehicles to be delivered and «stolen» a second time by towing yards like Ewing Bros. Inc. and allow them to hold the vehicles ransom via high fees.
The victim of car theft is required to pay whatever the towing yard wants in cash up front only (no checks, credit cards, or payment plans).
The victims the case I am referring to happen to be my unemployed significant other (unemployed for over a year). They are taking his only means finding work because he cant afford their fees to retrieve his stolen car.
After they take it and either scrap or auction it off, then they plan on dinging his credit and sending him to collections to recover the «debt» they decided to charge for a $ 500 car sitting there for a couple weeks.
We were out of the country while the car was stolen from in front of our house (a quiet and safe neighborhood) — they caught the thieves joy riding and had the car impounded to a private lot owned by Ewing Bros. Inc. who is now allowed to do whatever they want to the vehicle. Is this legal?
Shouldn’t stolen vehicles go to a «free» lot where the victims are not «damaged» twice?
1) They are trying to charge over $ 800 for towing and impound fees for two weeks.(Value of the car was $ 500 two years ago).
2) If he cant come up with the money, they will take his car.
3) They take only cash — no payment plans or credit.
4) They will probably scrap his car as it is very damaged.
5) Even AFTER they steal his car they will then report this debt on his credit. Further damaging his situation.
6) There is nothing we can do.
We do plan to press charges against the thieves, but they will have already taken his car and charged him for it and damaged his credit by the time we see a day in court or have a chance for restitution to prevail.
«Ewing Bros., Inc. is the largest, oldest family owned Towing Company in Las Vegas.»
With a reputation to maintain — why wouldn’t they work with «people» who are the victims of crime in the Las Vegas community?
I happen to be pretty upset from this ordeal, we do plan to go to the media, congressmen, legislators, attorneys, friends, family, online communities, review websites, or any other forum that will hear this and do something about it. I am tired of the «greatest country in the world» having the most ridiculous things happen to the law abiding citizens — while the crooks run free.
As you can imagine, without a form of transportation for him to be able to get to a potential job, he will have plenty of time to address this.
I assure you, that cheap little red car is not worth the ransom they are holding it for.
If nothing else, I hope this has been a good laugh. Add this one to the stack of dissatisfied victims.

Excellent!
Being new to Las Vegas I never thought a ‘hail-​storm’ could cause so much damage. My son’s 96 black Honda resembled the texture of a golf ball! Plus, Ewing Bros took care of the additional markings our insurance agent made in circling each of those indents!
The Honda is truly a Showroom Beauty! I’m recommending Ewing Bros Body Shop for the quality of their work, their experience, and for the pride in their work that continues to shine!

New review for me. It always about food. I wanted too share my experience since looking on Unilocal not find many reviews for tow company. My car never started up on my day off so needed too get it towed too auto shop down the road. I just looked up one in the yellow pages not sure too expect. I was happy with random choice.
The lady quoted me going too be around hour wait. They showed up right around hour. Tom the guy came out not asked for nicer guy. He easy talk stories with help lessen the burden of miserable day off work. Tom used my first name introduced himself. They know but felt like classy act and great customer service most part the person not happy camper begin with. The base fee is $ 65. It depends distance tow it makes up the rest of the fee.
Overall say that tow company go Ewing Bros come out the time quote. Service is good. If need tow again would call them again.

Being in a car accident can be a very traumatic experience. The compassion and helpfulness of their staff went a long way in making me feel better in a true moment of need.
They did extensive repairs on my car and actually went out of their way to minimize my out of pocket expenses. They always treated me with the utmost of integrity and service, and completed my repairs in a time less than quoted.
A year later, the repaired part of the car might as well be new. I have no complaints about my experience with Ewing Bros.

May 6, 2012 LVPD had my truck towed. Ewing deciding to take it upon themselves to search through my locked Glove box (illegal) after reporting to the police that they found my hand gun they proceeded to steal my Gerber Hunting knife and the cash that was in my truck. LVPD will do nothing about it unless I can prove my knife was in my truck. Both institutions work together and are corrupt. Karma comes back around.