AutoZone

I came in here Sunday afternoon for power steering fluid for my boyfriends 94 forerunner. Two younger looking dudes who worked there were at the counter talking away and ignored me despite the fact I was standing near them and kept trying to ask a question. When I finally was able to ask a question, they had no idea what I was talking about and pointed me in what turned it to be the wrong direction. An older guy named Larry finally asked me if I needed help and I was able to ask him, he corrected me on something I was confused on and did it in a way that was totally polite and informative and the best part was he wasn’t sexist! I feel like he told me the same info he would have told a dude, and that’s rare in car shops. He also quoted George Lopez and was super funny. Thanks Larry, you’re the man!

I walked in and asked for someone to check my battery. Rick was quickly outside with the battery tester and when we found that my battery was bad (which I thought was probably the case) he not only put the battery in for me but cleaned the battery connections and made sure it was ready to go. He was amazing! I would go back to this AutoZone anytime! THANKS RICK!!!

I have never in my life been to another AutoZone with such horrible customer service… and I have been to MANY! You can almost say I frequent AutoZone, so when I come into a location for assistance imagine my dismay when the service staff, all 3 of them, acted like it was an ok inconvenience to help me.
I was there for a check engine light scan, yes there were several people in line so I was happy to wait for the lines to clear. What I wasn’t happy about was having someone tell me to wai, another person tell me to wait and the a third person, after I had been standing there for 15 minutes, tell me the scanner was broken. Really people? The first schmuck who told me to wait and rolled his eyes at me couldn’t have mentioned the scanner was broken? Or the second guy who sighed at me also couldn’t have mentioned it? Seriously? Then the third guy mentioned the next closest AutoZone and absolutely botched the cross streets. Smh!
Epic customer service fail.

Worst customer service ever!

Ok, so Im an Autozone connoisseur LOL. But for real though. I frequent them! This one is def not my fave. Here you walk in and they have an attitude like «what do you want?» and there I go, knowing my shit… yet they dont!
I understand they are not mechanics, but wtf, you dont know a damned thing about card?! Thats like going to a computer store and saying «Uhhh I dont know, but do you wanna buy some memory!?» NEGATIVE COWBOY!
Anyway, Ive put in an application at Autozone and alas never got a call back… its too bad, I know more then these fools! Plush Im super fun and have a nice rack that will sell a mouse trap to a mouse!
Also, go online, 99% of the time you can find the product cheaper on
you may have to wait 7 days but for 30 $ ill take it, plus I wont have to deal with these monkeys!

I walked in looking for a panel clip for my car because mine is worn out. The guy at the counter did move and show me where i could find it, but i didn’t and he didn’t help me after that.
then i walked around looking for someone else to help me because god forbid the guy who was at the counter be disturbed again!
anyhow.
i’m going to pepboys next time. I still haven’t found the darn piece i needed after leaving there.