All Imports Auto Service

My wife’s 2006 BMW blew a radiator hose and was not drivable. Fearing that we were at the mercy of a local repair shop, we were fortunate to find Sam and All Imports Auto Service. Not only did he provide a recommendation for a towing company, but he was willing to stay late if needed to meet us when the car was dropped off.
Sam repaired the hose and confirmed everything was fine within one day, and at a price that was very fair. He did not try to sell anything else and confirmed that they looked at the system and everything was up-​to-​date.
My brother runs a large local auto repair center in San Diego, which meant I could trust the service being recommended. So, in moving to Las Vegas, it meant dealing with someone new and finding someone I can trust. Sam and All Imports Auto Service is my new family repair shop.
And when you visit, say hi to Zeus, the shop husky dog.

I’ve been taking my Jag to All Imports Auto Service for about 4 years. Sam the owner is professional, HONEST, offers reasonable prices, good, reliable, and fast service. If I only need an oil change, I’m in and out. If there is a necessary repair to be done, he will show me the problem, explain it and give me the total, not just an estimate. Then he’ll fix the problem. I definitely recommend All Imports Auto Service for their good quality service!

I took my gf’s 2001 vw jetta here it was leaking violent and had a hole in the turbo air intake. At first I rather liked the place. Despite waiting there for about an hour for Sam to even show up. Instead I was greeted by his daughter Nikki who kept assuring me Sam would arrive soon. Sam did and we discussed the work needed. He had to order a part i paid him a deposit for work done. When it came to getting a price quote he wasn’t very direct and I didn’t know even a ballpark figure until I went to pick up the car. The initial part he ordered was the wrong hose so we had to wait while he ordered another. Yikes! Picking up the car was the real upsetting part. I dropped the car off Tuesday morning Sam said he’d have it done by Friday. I stressed to Sam I needed the car over the weekend. Friday I get a call @ 6:24pm (Sam was in the office later than usual I guess) the voicemail said «hey this is Sam from all imports give me a call.» Called Sam back @ 6:30 he said the car was finished. I said cool so I can come pick it up? He said «I’m actually just leaving the office.» EXCUSE ME? Long story short I spent an extra almost 200 $ on cab fair back and forth to work over the weekend. Today when we picked up the car I told Sam we were disappointed at the way the return of the vehicle was handled. He said he called multiple times and if technology made an error that’s out of his hands. IF technology made an error or not you put out your customer over the weekend. You forced your customer to pay almost 200 $ extra due to not returning the car on time. You should have had a better solution than «I won’t charge you on labor for an oil change in the future.» I pay for my services on time, in full. I’m reliable and dependable because I expect the same from you.
To summarize: waited an hour to speak with Sam initially, paid deposit on work I had no quoted price or ballpark figure for, Sam originally ordered wrong part, had to wait on re ordered part, car wasn’t returned on time leaving me to pay almost 200 $ extra in cab fees.

Sam & his team yeh this Is the type of shop to go under your hood fix your current problem and mess up something else which will bring you back later on in the future they have raped my pockets on and off not actually getting to the root of the problem head gasket blow and they kept telling me it was other things that was part of the cooling system for the vehicle I’m the fool for returning shit they werent makin me! But thinking they’re doing me a favor and they are not so go to S&M Autobody they wont fuckin lie to u or beat around the bush jus to be able to pay rent for the month fuck sams team aka sams club workers!

These guys are awesome! If you own a German car like I do, definitely go there for all your service needs! Dealerships tend to rip ppl off! Not these guys! I would never trust my Volkswagen cabrio to anyone else! Super awesome customer service! I will tell all my Volkswagen driving friends to go here! Negative reviews I assume are from ppl that know nothing at all about cars.

Took my GF Mercedes here to get ABS break light off. When I went to pay Sam said the price was $ 350/​$ 400. Excuse me do I pick the price or do I get to negotiate never have I heard a mechanic guess the price needless to say I went there with 350 he wanted 400 which he didn’t get for probably $ 35 worth of work, will also not be bringing her car there anymore as well. Unprofessional & overpriced! Again leaving here with the feeling of getting ripped off.

PLEASE BEWARE!!! So I took my Mercedez CLK 500 here and I was trying to have a positive mindset as I just moved to Las Vegas a couple weeks ago. Something was making noise in my car every time I stepped on the brakes. My car was due for a service B so I decided to take it to this scam artist since I tried to be optimistic about the limited good reviews it had on google and Unilocal.So I went in and immediately when the mechanic talked to me in the lobby he just seemed sketchy. You know that feeling that someone is just not a good person? Like up to know good. Well anyways, I waited in the lobby for about an hour and he said that service B includes just a general check of the car. Anyways he told me that I was going to need new brushings for my front wheels as they were cracked, new radiator hose, fix a minor radiator leak and oil leak. He said it would cost close to 1900 $ on top of 380 $ he charged me to just change the oil, oil filter basically an oil change and windshield wipers he was supposed to replace (which I will get to that part in a minute). So I went home stressed out that I will have to spend so much money on my car on top of my intuitive thoughts coming in saying this guy is a total sham. So I decided to make some phone calls and was able to get a reference from WOLF DMS. WOLF DMS referred GYCO AUTOMOTIVE CENTER in Sunrise. Bryan from GYCO was able to check my car the same day I was supposed to go back to All Imports, Bryan pointed out I needed new gaskets for my transmission, there was a leak in my engine and new rotors which explained the noise and shaking in my wheels. Totally different from the quote I got from All Import. I asked him to check the radiator and he said it was fine and no leaks at all. turns out it was the headlight washer connect that was leaking not the radiator! Gyco charged me 1100 $ to fix what was actually wrong with my car… All Imports remember Karma… People who take advantage of other people will eventually experience bad karma. So unfortunate because I was actually looking to go to a place on the regular. oh well hopefully this helps other people to be smart! Btw All Import you can keep the windshield wipers you were supposed to put in my car! ugh!

I stumbled across this place when the engine started cutting out on my Nissan. Though it was unrelated, some months before the digital readouts (gas level, odometer, etc.,) blanked out and I got an estimate of at least $ 800 to replace the board, so I was just living with it
. I wanted a place that could work on my daughter’s Mitsubishi as well, so «All Imports» sounded good. Talk about your leap of faith. Well, Sam figured out the engine problem and fixed it, as well as a bunch of other stuff I had put off doing and when I got the bill, the amount I paid for fixing the board was closer to $ 400, so I did not feel ripped off in any way.
I did have a problem with the interior lights that recurred soon after, but I’m not taking off stars because I was too busy to take it back to see if he would re-​do it. He kept my daughter’s little bucket of bolts on the road, and now she is smog-​check legal and air-​conditioned to boot!
Car repairs are not cheap anywhere but I am satisfied that they know what they’re doing and you get a good value here.

Sam, his wife and whole crew are awesome!!! We have a Porsche which is an expensive car but can last a lifetime as long as you maintain well. These people have gone above and beyond and completely exceeded our expectations! They treated our car as if it were one of their own. We shopped around to compare prices and All Imports Auto Service was the most reasonable and the work is outstanding!!! Very people friendly and while waiting around we met a gentleman with a Porsche as well who told us he’d been a client for at least 6 years. He vowed he would never go anywhere else! I’m joining the club… This is the type of customer service Las Vegas is known for !!!

I am writing this review in my cozy room in Urbana, Illinois, which is more than 1200 miles away from Las Vegas. I am an international undergraduate student in the University of Illinois.
Last December, my mom came to the State to visit me. We went for a road trip all the way from central Illinois to the west coast in my 10-​year-​old Range Rover. I had never travelled this far with it since I bought it third-​hand.
My car broke down in Texas, with an extremely vigorous engine vibration and a severe loss of power. After a short road-​side repair (I am a mechanical engineering student and I used to learn repairing cars in an auto service outlet), the car moved but we clearly realized that we could not made it to our final destitnation, Los Angeles. We decided to stop by Las Vegas, where, I believe, would be plenty of service shops that could fix a Land Rover.
In the morning of Christmas Eve, I drove the shivering Range Rover along the lavish streets of Las Vegas, only to find that all shops were closed. When I tried my luck, dialed All Imports’ number which I found on Google and was informed that they were open, I felt so blessed.
They quickly spotted by reading error codes that three cylinders had misfire and two had lean system by. They reported deteriorated spark plugs and estimated deteriorated ignition coils. After performing smoke test they found leak on one pipe behind the engine, but cannot identify exact location without removing the intake manifold. I approved the spark plugs replacement and they completed the job before closing at 12:30. Having auditting the entire repair process, I found that both the manager and the mechanic were professional, careful and honest. I promised that I would go back after Christmas.
After a three-​day trip to Los Angeles, I went back with the same, shivering car. Before I arrived, I was told by the manager that my parts were ready and they could fix my car as soon as I was back in Las Vegas. On December 28, we arrived at their shop early. They replaced all ignition coils (deteriorated coils were confirmed by a dealership in LA) and the pipe behind. They even offered a «limo» service and brough my mon and I to the Premium Outlets in the manager’s car. At the end of the day, when all jobs were completed, just as we drove onto the street from their drive way, I saw tremendous smoke from the exhaust pipe and heard incredibly loud noise. I drove the car back and found they waiting for us and ready to look into the issue. They replaced the oil seperator of the crankcase ventilation for free. However, the smoke and noise problems still exist.
On December 29, we arrived in their shop, again, with excess worries and anxiety. We actually did not know what we should do if they could not fix the car. The manager and also the owner, Sam, consoled me by promising that they would «make every effort to fix my car and let us go back to Illinois safely». They replaced the manifold gasket, manifold front cover gasket and back cover. Procedures were complicated and parts behind the engine were very difficult to reach. However they managed to complete the jobs with maximum possible care and patience.
At the end of the day, when they tried starting my car and stepping on the gas pedal, I was so nervous and could not say a single word. When I saw that less and less smoke came out of the exhaust and finally the exhaust gas became colorless and odorless, I almost burst into tears. They gave me a 15% off on the labor, since it had been my third day in their shop, and filled my engine oil and coolant for free. Also they fixed my left-​side rear-​view mirror and it no longer swung. When we left their location, it was already 6:30, way after their closing time. I knew that Sam’s wife really wanted him to be home for dinner quickly but Sam hunged up her call a few times.
We finally set off our trip back to the Illinois, after stopping at a few national parks in Arizona. On January 4, when we were driving along I-​40 in New Mexico, to my surprise I even received a call from Sam and he asked whether my car still ran well after their repair. I said everything was fine and expressed my sincere thanks.
Now my car runs perfectly, according to Sam, as smoothly as a sewing machine does. You will never find yourself so lucky if you have not met warm-​hearted people like them who generously offer help when you are in such a terrible situation, and, thousands of miles away from home. Now Sam and I become friends. The mechanic is also impressive and I love talking with him. I will definitely pay a visit back to All Imports, of course, better with a well functioning car next time, if I go to Las Vegas some time in the future.
By the way, if you read this: Thank you, Sam and Kim (sorry if I remember your name wrong).

On the way to Vegas for a family vacation, my check engine light came on and my engine wouldn’t go over 4K rpm. We called them as we limped into Vegas. I dropped my car off Friday night and the owner actually gave me a ride to my hotel in his car on his way home! They kept the car over the weekend and it was fixed (cam adjust solenoid failed) by Monday night when we left. Great work guys.

If I could put 0 stars, I would! This place is such a rip-​off!
Took my Acura in to check up on a smoking problem it was having and left it there for a few hours. They called me back and a guy told me that it’d take around $ 800 to fix my car. $ 800!!! You’ve got to be kidding me. I said no, but asked for a list of the «problems» he was charging me for. They were all bullshit!!! Seriously charging me to change my AIR FILTER? Come on, I know I don’t know anything about cars but taking advantage of that is just a dick move! The rest I have no idea about, but it couldn’t of added up to that much.
Took my car to another shop and they got it fixed. Paid $ 160.
DON’T EVER GO HERE! THEY WILL TRY AND RIP YOU OFF!
It’s so bad that I had to write a review to warn you! AVOID AT ALL COSTS!

We took our car, a 2010 Chevrolet HHR, in to All Imports Auto Service last week. They offered us a good deal on our 60,000 mile scheduled maintenance service. Work was done in a timely manner and everyone there was professional and courteous. I feel confident that the folks at All Imports are honest and reliable. They weren’t out to price gouge us like the Chevy Dealership and a number of other mechanic shops we got quotes from.

The brakes on my 92 Mercedes 500E were squealing.
It was a Saturday and I didn’t want to risk waiting until Monday, so I took a chance, based on Unilocal reviews and called All Imports.
I’m glad I did.
The owner, Sam, who is a very charming guy, told me to come in and he’d take care of it.
I dropped the car off, took a 2 hour walk up and down Spring Mountain (discovering many hidden asian gems in the process by the way), and when I came back the job was done.
Prices are not exactly cheap, but more or less the same as other non-​dealer Mercedes shops. And the brakes are working beautifully.
I’ll be back.

I took my Mercedes there for a routine service because I was tired of going to the dealership and getting hassled, feeling like I was being overcharged and having them find more things wrong with my car, and taking too long to service it. Sam was great! I brought my car in, and I had a couple other malfunctions with the lights. He was right on the money with his estimate for the service… fixed the lights without charging for labor, and we ended up having him fix my husband’s water pump in his cadillac escalade on the same day. He did not try to «upsell» us on anything, in fact he told us our cars were in great shape. He will be from now on our go to mechanic for all our needs. Thanks Sam, I finally found a great Mechanic I feel super comfortable with in Vegas with is a lot to say for a woman.