Dunkin’ Donuts

It is what it is. I love Dunkin’, but this is definitely not one of their finer locations. It is a combination Dunkin’ Donuts and Baskin Robbins.
The product is pretty much the same as it is at any other DD location, when they have it. I’ve found more than once now that this particular occasion doesn’t have the donuts or promotions that are being advertised on the television commercials. I don’t know if the owner is opting out of these promotions or if they’re running out or what, but I rarely get my first order, and usually have to go to a backup plan.
The service is horrible. And because it’s horrible, it’s usually a cluster-​jam in the parking lot, with a million cars in the drive-​thru, more cars in the parking lot, and people trying to walk around these cars in a very small spot. The workers can be nice, but it’s dependent on who works there. Sometimes they’re snippy and rude, and it definitely makes me not want to return. Also, if you get cream or flavor or sugar added to your coffee (as most people do), you’ll want to specifically ask them to mix it for you if you order from the drive-​thru. Otherwise, they don’t even bother.
For donuts, it’s okay. For coffee, you’re better off going to the McDonald’s down the block.

Just when I thought it couldn’t get any worse. How can you go to different DD’s with the same order and have the taste be so different I was thinking maybe it’s not the workers but the upper management. Quality control is a must. That being said I’ve had one of the worst cups of coffee from this place I wanted to like it but it was awful I’m sorry for this bad review but I take my coffee serious. Dunkin Donuts coffee is leaps and bounds above the other chain (maybe that’s just my preference). I had what I thought was a simple order… extra large coffee with a turbo shot cream no sugar and 2 pumps of Carmel. The coffee tastes old the smell of the cream was kinda not so fresh I am so disappointed and this is in no way a slight to the worker on duty (sorry). Dunkin donuts coffee is my preferred drug and this is not the location to get my fix!

Horrible employees, horrible attitudes, they take forever with a simple order. When you come in no one greets you. When you stand by the register, they walk past and act as though they don’t see you. When they finally do take your order they just stare at you like your speaking a foreign language. Hate this place. Just bad vibes all in this place.