The Jay Group

Specialties

* Literature inventory management and order fulfillment (b-​to-​b, b-​to-​c, ecommerce and catalog).

* Product inventory management and order fulfillment (b-​to-​b, b-​to-​c, ecommerce and catalog).

* 3PL inventory management and order fulfillment.

* Customer service via our 310 seat Contact Center (customer inquiries, order processing, help desk, social media monitoring and e-​care).

* Contract packaging (shrink wrapping, banding, POP/​POS design and construction).

* Procurement (order execution, source evaluation, vendor selection and management).

* Printing (we have an in-​house print-​on-​demand (POD) resource that provides both static and variable print solutions).

* Mail and data processing (b-​to-​b and b-​to-​c, administrative support services).

* Information technology solutions (ecommerce web design, web hosting and custom program integration).

History

Established in 1965.

Located in Lancaster County, PA, The Jay Group is the culmination of the entrepreneurial vision of J. Freeland Chryst (Jay), who founded the company in 1965. Mr. Chryst sold a variety of fulfillment services and promotional products to the appliance industry and gasoline marketers. These promotions triggered a continuous need for appropriate warehouse space and customer service. Current CEO Dana Chryst purchased controlling interest from Jay in 2000.