Snohomish Furnace & Air

Lake Stevens, United States

3.8

18 reviews

Accepts Credit Cards

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Telephone:
+1 425-610-6635
Website:
www.snohomishfurnace.com
Address:
Serving Lake Stevens and surrounding area
Nearby public transportation stops & stations:
2.3 miEdmonds
2.3 miEdmonds Station
Categories:
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 9:00 am – 5:00 pm
Local time (Lake Stevens) –

Business hours

Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 5:00 pm
Saturday 9:00 am – 5:00 pm
Sunday 9:00 am – 5:00 pm

Description

Specialties

heating and air conditioning contractor. repair and installation of furnace, air conditioner and heat pump systems.

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18 reviews of Snohomish Furnace & Air

No registration required
Place rating: 1
Bellevue, WA
Set an appointment at 9:30AM, didn’t get a single call from them the whole morning.
Thanks for not showing up today! Wasted my vacation day.
I don’t trust this company and their work whatsoever.
Place rating: 5
Bothell, WA
Matt and Jeff provided prompt and honest service for a furnace tune-​up. Gave lots of educative information without any upselling. Will definitely use them for any future service.
Place rating: 5
Bellevue, WA
I purchased a Living Social deal to have our furnace checked and it was one of the best service visits I’ve ever had. Matt arrived on time, got right to work, didn’t mind that I watched him work or pelted him with tons of questions (I don’t know a great deal about furnaces). He told me what looked good and what could cause future problems. He didn’t try to sell me things– even gave me the part number of a small piece that sometimes broke so that I could fix it myself if I wanted! It was a wonderful, honest experience. I could not say the same for the other service calls I made that week. I would definitely recommend.
Place rating: 5
Seattle, WA
Matt was very accommodating in scheduling. He also arrived on time, which is always a good thing. He was courteous and respectful, explained what he was going to do and then went to work. He informed me of the efficiency of my heating system, therefore squelching my furnace worries for the time being. I appreciated the fact that he did not try to «hard» sell me on replacing my furnace, but just armed me with good information when the time comes to do so. Because of Matt’s ability and straightforwardness, I will definitely recommend him and your company to other people.
Place rating: 4
Lake Stevens, WA
When our furnace went out recently, I reached out to Snohomish Furnace and Air for a quote. Matt was very prompt in getting the necessary information and followed up with a very competitive offer quickly. The information provided was complete and there was no attempt to «up sell» me when the options were presented. I would highly recommend Snohomish Furnace and Air as a well managed and competent HVAC services provider.
Place rating: 5
Kenmore, WA
Got my Living Social discount coupon, set up the appointment on line, the tech shows up at my door on time, get my furnace tune up and also replace the air filter… Great guys, what else do you need?
Place rating: 5
Edmonds, WA
Called on a Friday afternoon, set an appoinment for thursday am had new furnace installed, talked with Matt, emailed questions I had and he responded immediately, these guys are awesome! Highly recommend
Place rating: 1
Kirkland, WA
I saw their offer on Living Social for furnace service and thought it was a great deal. I called the company twice and both times Jeff said he was out of the office and would have to get back to me about scheduling an appointment. Unfortunately, Jeff never contacted me. I called and left two additional voice mails and scheduled an appointment online but he still did not respond.
Might have been a great deal and service but definitely lacking in customer care or concern. Guess I will never know.
Place rating: 5
Seattle, WA
Matt & Jeff were so great. I’ve had a fire bowl I wanted to plumb with natural gas for two years. If you buy a ready-​made kit, they start at $ 1k or $ 2k — withOUT the gas line. My DIY approach compiled some local business owners who helped me find an affordable way to beautify my patio and we are THRILLED with the result! No fuss. No trying to sell me a bunch of stuff I didn’t need. Made it simple, affordable, efficient. Looks great. Works great. We will be spending a lot of time in our outdoor living area thanks to our stellar fire bowl — thanks in part to Snohomish Furnace & Air. Really nice guys. I’d have them back with no hesitation.
Place rating: 5
Woodinville, WA
I scheduled a furnace inspection that I found on living social. Matt showed up on time and was extremely polite and knowledgeable. When I told him about a whistling noise I hear every time the heat turns out, he went above and beyond to figure out the problem. It turns out that it was a vent problem that he quickly fixed. This was not part of his job, but he took the time to fix the problem! We will definitely consider Snohomish Furnace & Air when we are ready to get AC installed. Thanks so much to Matt!
Place rating: 1
Edmonds, WA
Matt set an appointment for 2⁄27 at 9 AM He did not show. I emailed him twice and
also called him. He did not even have the courtesy to return the call. When I was checking my records to find out what to do about this, I noticed that actually THIS
Matt is the same Matt who stood me up on April 18, 2014 at 9 AM, only then his company was called CASCADE HVAC… Fool me once, shame on you… fool me twice, shame on me!!! I honestly cannot believe that this guy can continue to do business. I have all the documentation and seriously warn everyone that this man could care less about providing any kind of service, so don’t count on him showing up to keep an appointment that he initiated. BAD, BAD BUSINESSMAN
Place rating: 5
Edmonds, WA
I highly recommend Snohomish Furnace! I purchased the Groupon and submitted my service request on their website. By the end of the day Matt reached out and scheduled a service for the next day. Not sure about the other posts about missing appointments but Matt and Jeff came out the very next day. Highly knowledgable and honest and will continue doing future business.
Place rating: 5
Bothell, WA
I had my furnace motor blown away, called Jeff about the cost of its replacement. He was very polite and clear on problem resolution and the associated cost. Since he could not be available for immediate schedule, I took appo in next 5 days. And this wait was totally worth. He did fix the problem and cost was very minimal compared to other top businesses around here.
Definitely, I’ll do business with him and recommend everyone to use their service.
Place rating: 1
Mukilteo, WA
Totally unacceptable. They scheduled a furnace check-​up appointment with me THREE times and failed to show up or even call to let me know they would be unable to make them. I stayed home from work each time. I called them each time a couple of hours after the appointments to reschedule and barely got a response… just another appointment time that they missed.
Place rating: 5
Jefferson, WA
These guys were professional and courteous. Serviced the HVAC and gave recommendations to prolong life of system. Came in and explained how the system worked and what the yearly maintenance check/​servicing was. Highly recommended
Place rating: 5
Arlington, WA
Had an awesome experience today with Matt from Snohomish Furnace and Air. Just last week I received a Living Social deal, and contacted them. Matt emailed me back the next day with my appointment for Tuesday afternoon. He was then able to get me an earlier appointment the same day!
He came out promptly and had no problems finding our home. He told me that our furnace was a good model, was working well, and needed nothing special. One thing he did point out was that the filter had been installed in the wrong spot. We’ve replaced it since living here, putting the new one where the old one had been. Apparently it had been incorrectly installed for a long time. We discussed yearly servicing and I will use them again.
Place rating: 1
Lake Stevens, WA
As with the previous poster scheduled an appointment and they no showed. Called to inquiry and person said they would call me back. No call. Called during business hours and just got voicemail. Never called back or showed up.
Don’t recommend.
Place rating: 5
Snohomish, WA
Matt and Jeff are awesome! They came out and installed a new furnace in under 2 hours. My house is nice and warm especially with this cool fall weather. Call them — trust them — they are great!!! Cindy O.