Coral Pool Service

Coral Pools has given us dependable, professional service each and every time. They take the time to train ME, so that I can keep our pool functioning well with crystal-​clear water. Just last week they installed a new pump that is so quiet I have to keep checking it! It’s even synched with our tablet so that I can check water temp and various systems. It qualified for a PG&E rebate and will save us an insane amount of energy.
Their prices are reasonable, and without any surprises.
Coral Pools is a family-​run, local business that has earned our trust and recommendations.

For years my dad used Coral exclusivity. In «The Day» they were a good reliable and fair company to do business with. That was some 25 years back… that Coral Pool’s seems to have vanished. We are going to have to use Coral for some recall work– I’m am not all that excited to do so but nave no other option as they did the installation.
I will be happy to update this review after the work is done.

soo disappointed — way overcharged for equipment (Leslie Pools cheaper) and Amazon charges ½ the cost with free shipping! also i was told i had black algae in my pool only to investigate further and discover my fiberglass pool cannot get black algae because it cant grow on fiberglass. Dave and Carlo are charming workers but that doesnt help me. Sorry guys — we are done with CP.

It is not a reliable company to trust on!
I have them coming several times to my client in order to fix a issue and they scheduled me and canceled me without letting me knowing.
I went over there and schedule one more time with them for today June 16 noon time and it’s already 6 PM no one showed up I did not receive any call and they want to charge $ 400 for small pieces of plumbing.
I am not satisfied with them the customer that works with them for a couple of years saying that he wished that there were more options but there isn’t.
The son of the owner insured me that everything is going to be okay and he is in personally going to take care of that … no one called me no one showed up the problem is still a problem!
Thank you for nothing and for a lot of headache.
Bad service!

The store I walked into today looked nothing like the picture for this business. The well-​stocked shelves in the picture are now almost empty. The product I wanted (which you can see bottles of in the picture) was not there– just a few bottles of another product which the employee tried to sell me. He explained that they were no longer carrying the product I wanted and were carrying the (unfamiliar to me) replacement only. He did offer to order it for me. He stated that because the other product was what their service technicians use, therefore the product I wanted they couldn’t be bothered carrying. So if you want Swimtrine go to Amazon. I should add that they installed a new filter for me a few years back and it works great. I would like to buy my chemicals locally but–

I called, two weeks ago. They never told me when they were coming.
I got a call, didn’t say who he was. He told me they had come to my house today (I was here all day and I answered the door, no one was there). Apparently he went in my back yard and looked at the pool. Then he said he «yelled» into the back door to let me know they were there.
So he called to tell me that «we can’t help a pool like yours»… DO YOU KNOW HOW YOU MAKE A CUSTOMER FEEL WHEN YOU USE THIS CHOICE OF WORDS?
Then went on to tell me everything that was wrong with the pool DUH?! Of course, that is why I called YOU the «local experts».
When we moved here 25 years ago, you ran a great pool business. We often bought supplies from you. No more.
When I asked if we could do the water cleanup ourselves and then have them come to do a vac to waste, he said no, he just didn’t think he could work with our pool.
HE said «the best advise is to drain your pool, but YOU CAN’T DO THAT because we’re in a drout.» I said what is the alternative «Well you could call up this guy with a truck and he could take the water away, or bring water but we don’t recommend that» SO WHAT CAN I DO!?! He never said.
Finally, realizing that this guy was full of negativity and had no desire to help, no matter what the amount of money. HE simply said we can’t clean up a pool «LIKE THAT». What the heck does that mean? What, you don’t know what to do with a green pool?! Sorry I bothered to call you.
I said thanks for calling and hung up… yeah…
Thanks for nothing.

Straight forward direct advice with no hidden agenda to put me on a «buy chemicals there for the rest of my life plan.»