7-Eleven

I’m so disappointed with the management of this store I have my son drive me over there because I have stitches in my knee and I can’t drive so he’s helping me do everything I asked him to buy me a pack of Mavericks and a Slurpee and also to get whatever he wanted he went to the counter and the management cashier ask him for ID for the cigarettes my son is 25 years old he doesn’t look like a kid but he is black she would not let him purchase the cigarettes so I had to get out of the car with my Walker I just got back from Kaiser to make a long story short I went inside to purchase the Slurpees and cigarettes she would not let me purchase Slurpees and the cigarettes because I was buying a pack of cigarettes for my son by the way I’m black also I figured since I was purchasing these items with my ID and my ATM card why wouldn’t you sell me the items this is wrong and I will not be going back to this store I’m upset my son is Upset and it’s all because I couldn’t purchase a Slurpee and some cigarettes

This is my local ⁷⁄₁₁ and its pretty nice! They had a recent remodel. Improved the coffee bar area and added a ton of hot grill items. The staff is amazing and «know» me and my family and offer a great amount of customer service.
From what I can tell there are maybe a husband/​wife owner/​manager combo and the gentleman is very helpful I’ve seen him dive in and help staff… sorry but the other owner/​manager woman seems a little craZy…
I’ve always found emergency random, needed items, cat food, toothpicks, car oil, eggs, milk, bottle of wine…(just me?)
Store would typically be a 4 but due to the great staff they get 5 stars from me!

I just left this location and the guy at the counter was extremely rude. We were buying a few things and I asked to add on $ 3 worth of lottery scratchers for fun. He asked if I was paying cash and I said I’m using my debit card. He said ‘It’s cash only for tickets don’t you see the sign?’. Ok, if it’s cash only fine, but ‘don’t you see the sign’?? Kinda freaking rude the way he said it and it got me defensive. I said ‘Isn’t debit the same as cash? It’s paid immediately from my account. Who carries cash?’ He said ‘a lot of people’ and laughed at me. Definitely never going back again. You don’t have to be a total dick. As I left I said, ‘you know you are pretty rude’. He said ‘I wasn’t rude’. I said the way you talked to me was extremely rude and he laughed and said to have a good night. By the way, you can purchase those scratchers at several other places around the area with a debit (not credit card, but debit). I won’t go back again purely because of how rude he was.