Strunk Ace Hardware

Ever time I enter this store I feel like I am a bother. I try to give them my business but they just don’t seem to want to help. Very unfriendly staff.
Once I went to have keys made, OH MY! I thought I was asking them to do something illegal. They moaned, but made the copies. Since then, I go to Home Depot to get key copied.
Another time I asked for help with ordering some rockers. OH MY! You would have thought I was asking them to ‘make’ them for me. I didn’t order the rockers, I ordered them online from Home Depot and had them delivered to my house.
Just today I went in to get some prints made. OH MY! The man at the front counter said «We are too busy, can you come back later?» I said thanks but we have other options. I am emailing them to Office Depot and will pick them up later.
I am finished with trying to support this store. I have more options in Key West that are willing to help.

I lost steering at Fort Jefferson and Strunk had the bolts I needed and delivered them to Key West Seaplane at no delivery charge w only 45 minutes of notice!
Amazing. They have my loyalty.
@@@@Your results may vary@@@@

Best hardware store in Key West, hands down. Yes, their products sometimes cost more than those at Home Depot, but guess what? If you ask them to price match, they’ll usually accommodate you. And as far as knowledge goes, they’re light years ahead of Home Depot. Here’s an example: I got a key copied at Home Depot, and when I got home, I found out it didn’t fit the lock. I went to Strunk’s, told them what happened (and showed them the Home Depot copied key), and the manager told me that I needed a brass key instead of aluminum. When I got home, the copied key fit the lock BETTER than the original! AND it was cheaper than Home Depot. It’s pretty rare that I’m delighted by a store, but Strunk’s gives me good vibes, a valuable commodity in Key West.
This isn’t a knock on Home Depot; it’s a bigger store with a wider selection of goods. But Strunk’s crushes them as far as customer service and overall knowledge of hardware is concerned.

Bike Man loves hardware and this is the place to get it. The people at Strunk all… know what they’re talking about! That is very nice in this day and age. The store cares hard to find marine grade hardware and has a wide assortment of stainless steel nuts and bolts. Bike Man finds all of the hard to find things at ACE. Keep up the good work!

Super friendly neighborhood Ace store that made me feel at home. I came in for a cutting board and left with that and recommendations for grocery stores and activities from one of the friendly employees.
They have an ample parking lot, which is a bonus in Key West. Everyday basics are a bit pricier, but the service and selection of home repair items is nothing to scoff at.