Greg’s Japanese Auto

I have been taking my cars here since 2007. I have had Nothing but excellent service. I’ve never left unhappy. It has all been maintenance. They don’t try to up sell me on anything but what is really needed. I highly recommend them. Ryan, Andy and there staff are great.

Had starter problems on my Subaru (they replaced it some time ago); Greg’s did a thorough diagnosis, installed a new starter under warranty. Cost to me? ZERO!
Sure wish they worked on American cars.

I have taken all of my family cars here for the past 8 years — I recently moved to Portland and have seriously considered driving back up to Kent in order to take my car to Greg’s.
I have always gotten a complete explanation of what they’re doing and have been informed and asked for pre approval before doing anything costing an additional fee. They have never tried to upsell me on any unnecessary services and genuinely care that my car is running safely. To top it all off, they have very reasonable prices.
I highly recommend that you take your vehicle to Greg’s. I’m sure you’ll have a great experience!

My check engine light came on today as I was dropping my carpool buddy off after work. I sped over to Greggs Japanese Auto 5 mins before they closed to see if they could do a scan really quick since I commute to Redmond… Eric, the manager, stopped what he was doing to scan my car, check under the hood for any loose connections and sent me on my way with some suggestions. Those guys at southcenter greggs are top notch… Didn’t even charge me or complain about me coming in so late! Ive been here once before, and they are so caring. They stayed late to finish my car to make sure it was safe to drive when I needed brakes and rotors – they called and said it was ready, and I told them I couldnt pick up until about 20 mins after they closed… I offered to get it the next day, but they said to just come on in. I came to pick up my car and Eric, again, was the only one in the place… The shop was dark, his car was the only one in the lot! He had waited until I picked up my car before he headed home and was cheery and nice as ever. These guys go above and beyond and will ALWAYS get my recommendations and service from now on. Thanks for keeping me safe and on the road!

This place is just great, I’m very impressed! We just picked up our daughters car, took it there for a diagnostic -(great price btw) — these guys are informative, great customer service and this is definitely a place that we would take a car for work! Our son took his car there and they fixed the timing belt a couple of years back, they did a great job then too for a very economical price.
Super duper!

My Lexus battery died, but after I replaced it myself the navigation, air-​conditioning, the clock, the windows and the power door quit working. I gave all my problems to Gregg’s. The solution was beyond complex, but Gregg’s did find and solve each and every problem. Gregg’s staff is great, considerate and gave me a ride home while they trouble shot almost every electrical system in my car. Their cost was reasonable and considering the complexity of the problem they completed the job in a timely manner.

My 2001 Sentra died a couple weeks ago, on the first day of my vacation. I figured it was the starter, yet the actual starter is in a place that is so utterly inaccessible I knew that I wouldn’t be able to do the work myself.
I called Greg’s with the belief that they’d be overpriced, but when I talked to Kyle he gave me an estimate of $ 312 plus tax for parts and labor, and said he could have it done that afternoon. Sure, it was more than the $ 180 I would spend to find the part on my own — but with no way to replace it myself, I figured paying a little more for retail on the part, as well as letting someone else get their hands dirty… It was a steal.
I got my car down there that day, and it was done by the evening. I couldn’t pick it up right then, so they held it free of charge overnight and I was able to pick it up in the morning. I was elated.
After picking up my car, I drove to the gas station to tank it up as well as the rental car I’d been using for my week of vacation. After we filled up both cars, I tried to start mine up — and the new starter began whirring and making all kinds of noise. Turns out that the starter had been bad out of the box — not a problem though, since Greg’s has a 100% warranty on replaced parts. I got the car back there and they replaced the starter with a smile, not charging me another penny to do so. That was almost two weeks ago now, and the car’s been running just fine.
In the past I’ve always opted to do my own auto repairs, because I didn’t trust repair shops to not try and screw me over. In the future, I won’t feel so apprehensive about taking my business to Greg’s Japanese Auto, because I know they’re going to stand by what they tell me.
Thanks, Greg’s!