I came in early on a Friday morning, I’m pretty sure they had just opened. As soon as I walk in, someone asked me if I need help, I say no and I walk to find what I’m looking for, which are volleyball knee pads. Which they did have, but they did not have the kind I was looking for, so I moved on to browsing at other things. At this point I had been in there for all of 2 minutes. Another employee asked me if I needed help, I said no thank you. I literally turned the corner, and was asked by yet ANOTHER employee, if I needed help. I yet again, said no. If you guys are keeping track, this is 3 times, in 3 minutes. I went over to the shoes, to browse, and was asked, yet again, by ANOTHER employee. How many employees do you need to work on a Friday morning? There’s only 1 other customer in the store than me? At this point, I left. I couldn’t take it anymore.
Will T.
Place rating: 2 Kent, WA
Try it/see it in the store. Buy it online. Save a lot. Fitting room was pretty disgusting when I went. This place is most popular for shoes.
Anthony A.
Place rating: 4 Black Diamond, WA
Don’t let its shady location and old building fool you, the people there know what they’re talking about… mostly. Superb help, and not too high of prices
Kellie L.
Place rating: 3 Kent, WA
This Big 5 has never let me down, they have some decent sales, we usually always find what we need. We went here for rolling backpacks just before school started, but after a few days, one backpack broke in 4 different places, I was discouraged, but upon finding my receipt and taking it back, we got store credit. yay! The customer service is mediocre, but they get the job done. This store also had snow boots 2 years ago during the snow when everyone else was out. So I tend to go here when I am sure that everyone else’s shelves are bare.
Alex B.
Place rating: 5 Auburn, WA
Big 5 Sporting Goods Store is the best place to buy really great shoes and boots. If you want comfort, style, sturdyness, and support then try here. The prices are not bad either. Their very helpful courtous, knowledgeable and just a very wonderful place to shop. You’ll want to keep coming back like I, do.
Molly W.
Place rating: 3 Olympia, WA
This store is good for really basic things like a football for your kid or sweat pants or whatever, but if you want anything beyond that I’d go elsewhere.