56th St Amoco Plaza

I rented a 20ft UHaul truck from this location to move my family and things to our residence in Montana. Having grown up in Kearney, I felt safe. I trusted these people in my hometown to take due care of us by ensuring we had safe equipment to rent. It was not to be. Upon our arrival at our home the truck cargo caught fire and EVERYTHING my family (including my elderly mom, a WWII-​veteran widow) owns was either burned up or damaged and ruined by soot and smoke. The fire department determined that the cause of the fire was that the exhaust pipe on the truck was pointed upwards, toward the cargo. You can’t see the tailpipe on a UHaul unless you crawl underneath because of the skirting on their trucks. We don’t think any kind of safety inspection was done at all before we left because they were in such a hurry when they brought it to us. They had to go all the way to Grand Island to get us a truck because UHaul takes your money for «reservations» but they don’t actually care if the equipment you paid for is available or not. Now my family is going through an insurance nightmare with Repwest (UHaul’s insurance provider who is CONVENIENTLY under the same corporate parent company) and it looks like we may have to go to court to get any kind of just or fair compensation. I will provide updates as our situation progresses.