All-American Moving Inc

This review is strictly for Aaron coming out and giving me a very fair estimate since I didn’t actually use any company for the move. He came out the same day that I called spent 10 minutes with me to get me an accurate estimate that was priced very fair. He even agreed to do the job just two days after I called. It was a very local move of only 5 miles and I had a week to get it done so I decided to do it on my own but will definitely call Aaron first the next time I need to move in one day.

I don’t know about you, but I HATE moving.
Moving FROM Hawaii to the mainland is particularly egregious, but if you’ve got a move, you simply can not do better than All American Moving.
Arlin and his team went way above every step of the way. Boxes delivered to the doorstep, a fair quote and price and friendly communication every step of the way. We had some changes along the way and they did a great job working with us.
Moving day itself was painless. One of the movers called in sick so Arlin himself came to help with the move. Talk about a classy guy. And he did it with a smile and an awesome attitude. In fact, all the movers had a great attitude.
When our stuff arrived in Long Beach, it sat on the pier for at least a week because of a backload in Long Beach. Arlin and Penny did a great job communicating with us about delivery and I’m pretty sure they made the delivery happen sooner than it would have without their help.
Basically, what I’m trying to tell you is if you want to support local business who goes above & beyond in service, well, search no more, you just can’t do better than All American Moving.
I’m sorry I had to use them, but glad I did.
So if you gotta go, go with these guys.

I started out loving this company – Arlin was SO very nice, professional, and thorough. I was exited to work with such a great seeming company.
But then when my moving day was approaching, I called about 6 days before and asked for the boxes, that he had said they would provide for me, and bring to my house. The next day I received an email saying that my time slot was no longer available, and would a different date work – they quoted a date 3 weeks away!!, but that was WAY after when I had to be out of my apartment; and the originally agreed upon moving day was 5 days from this point.
I immediately proceeded to freak out, and responded to Arlin’s email with MANY questions… to which he responded by saying that my date was never confirmed. I asked him why it was never booked in my follow-​up email, along with a CC of his email to me with the original confirmation agreement, and I never received a response after that point.
I was never mean or nasty or inappropriate in my messages, only emotional with expressing how panicked I was with a moving cancellation 5 days before a move (I was already paying double rent, and was moving under sad circumstances as it was). I am SO disappointed by this company for the situation they put me in.
I spent the entire next 2 days desperately trying to find a replacement moving company… this was so very difficult cause it was the hurricane day (not to mention my birthday too – this situation totally ruined THAT day), and therefore very few companies were answering their phones.
Finally one company saved the day – «You Move Me» wonderfully took my reservation very graciously and professionally. They cost quite a bit more, but desperate times calls for desperate measures.
In the end, I got moved and all is good now. But, this company caused me extreme stress and duress in an already bad situation. They cost me time, money, and gray hair. I hope that this is an exception for this company, and that they learn not to treat customers this way… I very much hope that no one has to experience what I had to go through. If you’re going to use this company, get a clear contract in writing with lots of dates and times and details.
I wish Arlin and the company well – again, he is a very nice person and I am sad that our professional relationship had to end this way.

The entire TEAM of employees, co-​owners of this company is just awesome. They were very careful with moving our household items. Their fee is the most fair quote we received. We have recommended them to everyone we know!

Easiest people to move with. Arlin was prompt and friendly and reasonably priced. The movers were quick and packed everything well. Moving sucks but moving with All-​American doesn’t :)

Arlin and his crew are definitely the BEST! Customer service means to them to delight the customer by going beyond just the expected stuff… they will offer way more through the unexpected to satisfy you. I know cuz I used to work with them!!!

By far the greatest moving company I’ve dealt with in my life. A smaller company that was able to give me and my family the best customer service of any of them. I felt really taken care of through the process and pricing beat the other bigger companies. The movers worked fast and moved everything in a matter of hours! I will always recommend Arlin and the guys at All-​American Moving Hawaii to anyone that wants to move!