RE: Screen & Glass

I was referred to Screen & Glass by my neighbor, she was very satisfiedc with the product & satisfied with both new windows & frame as well as workmanship.
So I’ll pay it forward, communication was great, appts made were right on time. Erik was very courteous as well as knowledgable.
This is a locally owned family business, I’m very proud to support local!
Very satisfied with my window frame, screen and jealousies. Price reasonable for workmanship & quality. Can’t belive I didn’t do this sooner, they close so well it really keeps the noise out & screens better keeping the dust out.
Mahalo for my peace of mind.
I HIGHLY RECOMMEND SCREEN & GLASS

I called and spoke to a pleasant lady regarding some broken casement operators and some other windows that weren’t quite working right. She scheduled to have Erik come to our home, which he promptly did. I showed him all the windows that weren’t working properly, and he said he would order, and drop the casement operators by when they came in. We also have several windows we would like to replace, and asked for estimates. I just got the strangest vibe while he was here, like he was half listening to me. By the time he left I was really questioning whether he would follow up with me at all. So I made he sure he understood what I wanted to order, and which windows I wanted an estimate for, along with some information on screen material he recommended. He promised to provide and estimate and follow through with the order.
Never heard from him. Really?

I used Re: Screens and Glass and am very happy with their work. I needed a new screen door and my glass of my sliding doors resealed. It was easy to schedule the estimate and they were very prompt with their estimate and on time the the appointment. The quote was very reasonable. I called to schedule and they were very upfront with me that there would be a minor delay in the screen because they were waiting for their shipment. I was in no rush so it didn’t bother me. Because I didn’t know the company I didn’t feel comfortable about paying the deposit with a month or so wait time. I wasn’t pressured at all about paying and they understood. The screen came in right on time based on that they had told me. Again scheduling the installation was easy and they showed up on time! I got my new screen today and love it. I never thought a screen made such a difference. I would recommend this company to anyone looking to get a new screen or glass. Every person I worked with was extremely professional and friendly. They even gave me a discount for having to wait! I wasn’t expecting that and it sure was a nice surprise!

Long overdue review but considering I haven’t been active in a long time but re-​activated to shout praises for a great local company should speak for itself. I was recommended this company from a co-​worker who actually didn’t have work done but met with Erik and felt confident in his abilities to refer me to him. I called their company and spoke to Wainee, who was both very professional and put me at ease even with my long winded explanation of my window repair needs. I was able to get an appointment quickly and Erik arrived prompted at the promised time if not a bit earlier. He went straight to work and efficiently replaced the casement window locks we had ordered from another window company (long story, but the «other» company didn’t want to do the work.) The outcome was fantastic and locks are working properly now 6 months from installation. Wainee sent the bill the following work day and I was surprised to see that the cost was so low since she had given me an estimate based on labor charges which was already reasonable. Erik billed according to working time and didn’t pad the bill like other businesses do for travel time or using a flat rate. I would definitely use this company again for their integrity, Erik’s skill and great attitude by both Erik and Wainee. Great local small business and people. I hope this influences others considering this company for home screen and glass repair.

Oct 2012 — Prepping my townhouse for sale, I needed an aluminum screen door for my balcony and several window screens replaced. I contacted Discount Windows & Doors in Kaneohe, they said they did not sell replacement aluminum screen doors, recommended Screen & Glass. I called them and talked to a lady about what I needed. She said a rep would be there to measure and give me an estimate. Rep arrived right on date and time I requested, I showed him what I needed. I wanted a strong aluminum sliding screen door for my balcony, on the Windward side steel doors rust out in a few years. Rep recommended a bronze model with extra strength ribs. Ok by me. He took measurements, said I would be emailed the estimate later in the day. That evening the estimate arrived. i compared their window screen price with other companies, no comparison, better price. I replied by email I accepted the estimate. Reply email within the hour, products would be delivered in a few days. Right on time the rep arrived with the new sliding door and window screens. I liked the appearance and quality of the work. Door fit right in place, sliding easily. Rep installed new lock latch on door frame, ensured it fit correctly. Window screens had larger hand grips for easy removal, fit nice and snug. Overall I was very satisfied for the price I paid, quality of work, speed of work, attitude of rep was very professional, appearance of delivery vehicle. I would use Screen & Glass again and highly recommend their services. (I registered for Unilocal with my home address in San Diego. Still in Hawaii until Dec 9^th, I live near Valley of the Temples, Mauka side of the Kahekili Hwy.