M J Optical

Bad customer service and cheap products. I went in on a few separate occasions:
1. Went in to get contact lenses — did not have proper equipment to do the exam, no supplies on site, was told to take the prescription and go order online– ended up paying $ 80 for an exam that was useless (I was not confident that it was done correctly and I did not want to use it to buy contacts only to have them not fit).
2. Went in to ask a question about transition lenses I bought a while back, which changed color (I had other pairs of transition lenses which never changed color, so this was something new) — the sales person assumed that I wanted a refund or something and was not even paying attention to what I was asking him (I was going to buy new glasses from them) and was totally unprofessional in addressing me and then tried to make it seem like I took it somewhere else (Called me ‘sweetie” — I asked him not to and he became very defensive). I read about lenses changing colors and sometimes they change color because the materials used are cheap, so before I bought a new pair from them I wanted to make sure that was not the case.
When you are a new client they behave very nice, otherwise they just lost a customer

I picked out a new pair of spectacles thanks to a groupon invite from our very own, very charming Judy K. (Hi Judy K. with concert-​wave, and wagging tongue; I was in your hood last week girl). One day, out of the blue, she threw this little hot potato at me…
«Tony, get this groupon deal: $ 50 for $ 200!»
That was 6 months ago. I’m not always fast, but infrequently stupid. I arrived on the coupon’s expiration day last weekend, hehe, better late than never, right?
I walked in, and was greeted by the manager. I decided to be funny. As I walked in, I handed him this paper and I asked him sarcastically, «Do you like Groupons?» He said…
«What took you so long!, over 300 people grabbed this deal already. They picked out all the best frames!» Shit! My sarcasm backfired! At this point, I felt like I drank spoiled chocolate milk!, like I ate soggy cereal, or bought an expired lottery ticket.
However, with an unrelenting nature, and a Massive $ 150 Groupon Credit, I asked him about his price range. Here’s how that conversation went.
— Tony: «Which ones are the cheapest ones?»
— Mgmt: «They’re color coded, the red ones are $., the yellow ones are $., and you shouldn’t ask about all those fashionable unmarked ones over there…»
I walked in knowing what shape and color of frame I wanted; I was ready to walk out too. And?, on top of the groupon deal, I have a generous work vision plan to cover my frivolous expenditures ;-)
I sniffed & scoured the lands, and I finally found my little ladybug. She’s clean, crisp, tight around the hedges, and she’s sculpted with an upward tick! She’s amazing.,
After I took off the demo glasses, I said. «Polarize it, and make it scratchproof for me (the works!), I’ll pick it up whenever it’s ready, no rush.»
I popped in a week later, picked up the live version, slipped it on my face, looked in the mirror, and looked outside to polarize it.
I can see now!, and I look incredible!
Why?
Its the glasses; she’s dangerous, this one here! Like the pet venus fly trap I had (which I fed white castle burgers), or… like when they talk, about how Jordan scored all those points, and won all those consecutive championships…, Why? «Its the shoes!»
I ran outside to play. I ran towards the sun to show off my newly polarized spectacles. I ran into burger king for a bag of their new thick cut fries, which, by the way, are phenomenal. And then.,
I ran back 3 hours later after I realized that the glasses didn’t sit straight. They were crooked!
I looked closer, and saw that dreaded sticker, yes that one, Made in China. Argh!!!
.with much sadness. i discovered that it wasn’t., it wasn’t the glasses., or the country china, it’s my face. my face is crooked. Shit!
… (brief moment of silence)
surprisingly, he took it a lot harder than I did. Hearing him try to console me about my offset nose-​bridge sounded like a doctor telling a patient about an in-​operable tumor. I ended up having to console him, «It’s okay (pat on his back), nobody’s perfect.»
After much consoling, a box of kleenex, and a bit of nip ‘n tuck with the glasses, I left looking as clean and fit as ever.

I’ve been a Unilocal member for quite some time and I’ve never written a review but I felt like it was my duty to do so for this place…
BF bought a groupon ($ 50 for $ 200 credit on glasses woot woot!) After his glasses broke (he has really luck with glasses) he decided it was finally time to pull out that groupon and put it to good use. THE SERVICE was IMPECCABLE. The owner was super nice. He happily took the groupon and started helping him search for the perfect pair of glasses. BF gets a little picky when it comes to his glasses and literally tried every black pair of glasses the store had to offer.
The owner noticed that the BF was still hesitant about the glasses shown and offered to call another location to check if they had what he wanted (Ray Bans). Unfortunately, they didn’t but it was very nice that he tried considering he is making very little profit from us. Finally, BF decided on his pair and got anti-​glare on it as well.
Price of glasses with anti-​glare $ 240-​$ 200 groupon =$ 40!
Thanks groupon!

Best service!
pretty much everything that Mabel W. had to say.
That was me!

What a frustrating Groupon this turned out to be.
I live in Brooklyn and saw this come up in a Groupon email blast, so I figured I’d give it a shot, especially for the price ($ 50 for $ 200 of glasses). I made an hour-​long trip up to this place hoping to get a decent pair of secondary glasses, which I thought was a reasonable expectation. The woman at the counter was very nice, but didn’t speak a whole lot of English, and when I asked for anti-​glare lenses, she was shocked. I was told they’d have to special order those, which would take a week. No big deal; not complaining about having to wait, especially since I didn’t NEED to have them.
However, I was told a few days later they were ready. Great! Well, no. They’re only open till 6PM, making it impossible for me to get there after work (this place is pretty deep into Jackson Heights). The woman said I could pick them up Saturday, which I had every intention of doing until the subways were shut down in preparation for the hurricane. This morning, she called again, sounding irritated that I hadn’t come by yet. I mean, come on. I decided I’d just get it done and leave work early today.
As for the actual glasses, that’s where my biggest complains lie. They are a very cheap plastic and feel like they’re going to break every time I close them. The optician also gave me a stronger prescription than I need and I felt like I was going to throw up 5 minutes after I put them on.
I will not be going back to get them adjusted, as the trip is too long for me to make just to get new lenses on a pair of glasses I don’t need. I’ll be donating the frames and cutting my losses. Too bad.