Elegant Designs Specialty Linens

I have used and recommended this company for a few years now. Always professional and the product is top notch!

BEWARE! Everything seemed great until AFTER our wedding AFTER we PAID IN FULL! A few days after our wedding was done and paid for, the owner of Elegant Designs Specialty Linens decides that it took their guys too long to pick up their stuff from our wedding and makes a reluctant and embarrassed employee call my wife to ask her if we could pay an ADDITIONAL $ 225!!! My wife told her that was ridiculous, and the person on the phone said «I totally agree, but my boss is mad at us». Now, 3 months later EDSL calls us and says we have an outstanding balance of $ 225? *deep breath* … and that’s why we love Unilocal

So its June 24 my wedding was back in March i just randomly received an email from them saying i still owed $ 225 which they tacked on a few days after the wedding stating «it took our workers too long to pick up and drop off» WTF?
I was contacted a few days after the wedding with this issue and i spoke to christina who agreed with me that i was never told about a possible extra fee and that it is not on my original invoice (which i still have). She says she called me back but obviously i was never contacted i just assumed she talked to the owner and resolved the issue since up until that point everything had been fine, my family even spent the day after stacking all of the chairs for them which was not part of the agreement we just thought it would help them out! I am beyond annoyed about this especially because i never got a call back or final invoice until today! that is so unprofessional its been 3 months! The invoice i have says $ 75 for the delivery and pick up the invoice i just received now says $ 300! I called christina asking her to explain to me exactly what the charge was for and she just kept saying the owner said it took too long and the guys had to walk a lot and there were stairs. umm ok it was really not that far it was in the backyard of a house and they maybe had to walk up 8 – 10 big cement steps a few of the guys even said that is was nothing compared to other venues. I also asked her what does the $ 75 cover how many feet, stairs, time etc. and she could not say. If you are going to charge more for something you better have a reasonable argument. I along with about 10 other people were present during drop off and the guys were done in about an hour they dropped off 150 chairs and like 20 tables. Also they literally just dropped them off we unstacked, unfolded and set everything ourselves.
I really hope this gets resolved i had decided to not even write a Unilocal thinking they took care of this while still being a little annoyed at the thought of them ripping me off after spending over 1k with them but unfortunately i feel people need the heads up with possibly getting charged so much extra for something that was never even discussed.

We had Elegant Designs provide the table linens for our wedding this past November. Christina helped us choose our linens and did such an amazing job adjusting with the many changes we made. Their showroom had numerous samples so we could decide on color and fabric, and their prices are comparable to other linen rental companies.

I’ve used Elegant Designs Specialty Linens for multiple events and I found the quality of their service to be top notch. They did the linens and chairs for my engagement party, and my wedding. Everything was beautifully done. Their team had everything ready on time, and everything taken care of perfectly. They were very easy to communicate with and provided me with excellent service. The range of products and looks that they offer is massive, and the prices are probably the best around. They are hooked up with just about every event venue in LA, OC and the IE and they know their stuff. If you want true professional chair and linen services for your event, look no further.

This team is a class act! I’ve hired them through my work (I’m a Party Planner) for the past few years on a regular basis, at least a couple of times each month. We started out just using Elegant for their beautiful and affordable chivari chairs and now use them for specialty linens quite often too. The linens are counted in by their staff after our event much faster than any of the other companies I work with (there are 5), so i always know if we we are short from an event. I speak with Christina on the phone most of the time and she is so responsive, friendly and helpful. Whenever I need a chair or linen sample they go out of their way to have it ready and even bring it out to L.A. when they have someone who will be in the area.
The team that delivers our order onsite are great as well, they’re always on time, and the type of guys that I feel comfortable with around my clients when they make an appearance at the job site. I never have a problem with Elegant and I’m so happy we have found them!

Elegant Designs is one of the most quality linen and rental company that I have ever used. I have been in event planning for over 7 years and I prefer Elegant Designs over any other vendor. Their linens are top notch and ALWAYS is excellent condition. They are very accomodating and when I need a last minute order & I mean LAST MINUTE they always come through! Their chaivari chairs, folding chairs, chargers, pipe & drape are all top notch! I highly recommend them if your looking to have a quality, classy event!

I have used Elegant Designs for a few different events and when it was time for my wedding, they were the ones I called. Not only were they the best prices around, the quality of their items was above exceptional. The customer service is wonderful and I could not be more pleased. The selection is fantastic and they have anything you can think of. We got married in San Diego and they were able deliver everything to us. It was amazing!!! Thank you so much!!! You all are so great to work with!!!

We used Elegant Designs for our out of area wedding recently.
Ordering the linens was fine. The linens themselves were fine and the delivery came without incident.
However, the day before the ceremony, they called and said that they would not be picking up the linens until a day later even though we paid them an extra $ 150 to pick it up on Sunday.
A couple of weeks after the wedding we got a bill charging us for a couple of table cloths? Did we get a call from them asking where they were? Did they call the reception hall to find out where they were? NO! They just expected us to pay for them.
In fact, All of the table cloths had been returned and there was either a miscount or they just wanted us to pay a little extra. I hope this is not general business practice. They were rude on the phone and left an extremely bad taste in our mouths.
Be very very careful using these guys and definitely watch your numbers to make sure they don’t suddenly have 5 table cloths missing and want to charge you for them. Also, make sure someone signs in and out upon delivery.
I would NOT recommend these guys.

had my wedding in August of 2011. Shopped around for the best pricing and the best ideas. Christina was awesome gave me great ideas and the pricing was right on my budget!

The most affordable chiavari chair rentals in SoCal. At least the cheapest I could find. Even with the high delivery cost, I still saved LOTS getting them here. They also have beautiful linens for very reasonable prices. They were easy to work with — friendly and very responsive. I’d call them a bride’s best friend!