Irvine Lock & Key

I have been going here for awhile now. I have NEVER had a bad key made here. They are the most professional, fast, and polite people in locksmithing that I have ever met. I would highly recommend them.

Horrible experience. They came out five weeks ago to get codes, and I still don’t have keys for two sets of file cabinets.
The employees don’t talk to each other apparently — no project mgmt skills. Make sure you get the name of the person you work with so you can call and talk directly to that person for an update.
Another set of keys they made don’t work. No email address to contact them. I have to call when I want updates — they don’t provide. I can almost guarantee the owner will respond to this and tell me how on top of it they have been. I called today to complain and he argued with me, and agreed he was arguing with me. If he had just admitted they made a mistake and not been defensive (when he’s putting me in a horrible position as an office manager), I would have been good.

My boss handed me a broken key and told me to go to Lowes for a new one. Lowes couldn’t do it, so I went here instead. No problem. For Less than $ 3.00, I got two keys. One set to factory and one ground to the broken key. I was told the broken key had at some point been ground down and did not match the factory key so I wasn’t supprised that the factory key did not work, but the one made from the broken key worked just fine. I took a business card and it’s worth noting that there are other locations. Lugana hills, cerritos, Bellflower and Irvine.
This is my new locksmith from now on.

This place is great! We searched endlessly for someone who could make a copy of a key we had for an international lock (smaller keys). Most places just told us no, a few told us maybe, but don’t count on it. After trying a couple other places, we still only had one functional key. The copies were fails. Finally, we tried this place which succeeded in making us multiple copes! Yay! Thank you guys so much!

I’m a repeat customer — repeat for many years — because Irvine Lock & Key has always treated me fairly and provided quality work every time I have needed locksmith services. They are fast and extremely helpful. Pricing is very reasonable for professional services of this nature. One must be very careful dealing with locksmiths who work out of their automobiles so it’s comforting to know that this is a legitimate business, one that has been serving Orange County residents for decades. I definitely would recommend them without hesitation.

Excellent fast service. Expert help. I just found my new favorite small business. They re keyed 2 deadbolts, made 8 keys in under 15 min at a great price. I will never bother with the big box stores for lock or key issues ever again.

They suck for wasting my time. Called and voicemail says open Saturdays till 3pm. Sign in window says open till 3pm. Arrived just before 2pm But closed!!! Waste of time driving down there just to find they are closed. Sucks!

This is a REAL, established, long-​time business with a real STOREFRONT location in an Irvine shopping center. This is highly unusual for a locksmith, as almost all locksmiths these days seem to have ONLY a phone number and no way to get recourse for shoddy work (and there seem to be many horror stories along this line).
I’ve been to this business maybe seven times in the last ten years — three of those times to have my front door locks rekeyed, and the other times to have key duplicates made that ACTUALLY WORK when I get home. They can dupe odd keys, too, like your mailbox key, and finding someone who can do THAT right the first time is huge.
It’s very strange that this business is so hard to find via Google. All the Fly-​by-​Nights come up first in a web search for Irvine Locksmith, even though Irvine Lock & Key appears to be the only one that lists an ACTUAL ADDRESS.
Anyway, they get not only my recommendation, but a request to use them and keep them open. If I didn’t have their store to walk into, I don’t know what my alternative would be. Like I said, nobody else in Irvine list lists a business address.

I was extremely pleased with my experience with Irvine Lock & Key. Previously I had unwittingly had one of those fly-​by-​night «locksmiths» out just to re-​key my new condo. Long story short that was an expensive disaster; they had to replace the lock set and it didn’t fit my oddly shaped door properly. The deadbolt was so difficult to turn because it rubbed against the plate on the doorjamb that I thought one of these days my key would snap off in it.
I called Irvine Lock & Key just before lunchtime and they had a real locksmith to my house that afternoon! He chatted with me about the scam locksmith I had been caught up with and said that they were a real problem, unfortunately, and because they keep changing their business name every time they rack up enough bad reviews or complaints, there’s no way to shut them down.
Anyway, suffice to say, I would absolutely go back to Irvine Lock & Key if I need any other locksmithery done and I would recommend them as a trustworthy, reasonably priced and reliable business to my friends.

Ookay i’ve been here multiple times. I’ve been here for work reasons and lets just say that I would not come here if it was for personal reasons. Personally I think their customer service lacks a little and could be improved upon but they probably rely on repeated customers.
It’s about $ 9 to make a key and about $ 20 to make a key for any lock. A little pricey but when your lock needs to be opened and your irresponsible self lost the key this is the price you pay!