Nline Alignment Specialists Inc

Refreshing to have a no hassle and honest auto repair experience. Toyota dealership was quoting me $ 150+ to fix the loose undercarriage, but I spoke with John at Nline and he said he could likely fix my issue. 30 minutes and $ 27 later, problem fixed! Nice to have a mechanic I can trust.

Just got an alignment from them. All the bays were full when I pulled up and one guy in front of me was getting an alignment also. Was told it’d be about an hour after they started working on it. The first guy was gone in about an hour. Not long after that I saw them taking my car in. About an hour later it was done. Total time about 2 hours.
Alignment cost $ 79, which is $ 30 cheaper than the dealership would’ve charged.
Seems like they get some regular customers. Friendly service. I didn’t see any printouts showing my alignment before/​after but I’ll take their word for it.

I had issues with my vehicle starting and my battery was drained. I contacted the shop who instructed me to have it transported to them for evaluation.
They quickly assessed my issue after evaluation and provided me with efficient and prompt service.
I will return for my automotive needs. Family business and great attention to their customers.

I heard noises under my car so I took it to the dealer to see what they said. They recommended repairs in excess of $ 2000.
When I took it to NLine for a second opinion, they let me know there was wear but it wasn’t a safety concern, just an annoyance.
I am grateful for the honest assessment of the situation, the detailed explanation of the issue and for the money it saved me.

Nice people but they seem to always up sale me on needing an expensive part or having to drill out my struts to adjust them. Three times I have been here and three time they charge almost double the price. I will try Another shop next time. That’s unfortunate because I live so close to this shop. I will also not recommend them to friends anymore.

This place is horrible. I have a drivetime car and they are contracted to service the cars. First they kept my car for 3 ½ weeks. They called me 4 different times to fix something they said wasn’t under warranty. They got my key stuck in the ignition and broke my shift assembly because they didn’t know how to get the key out and made me pay for it. I got my car back with a new engine, radiator, water pump, thermostat, thermostat gasket and 5 days later it’s running hot again. Also when I got my car back the hazard lights come on and won’t go off and they can’t figure out why. They are a money put, don’t take your car there.

I always get very good, personal service at Nline. I’ve never had a major repair, but for the minor issues I’ve had thus far, they’ve done great.
BOTTOM LINE: Good neighborhood garage.

I came to this place with my mother who is a AAA member. The clerk was rude upon entrance when we asked about a promotion that was being offered through AAA. I’m a firm believer in not giving my money to people that don’t know how to treat you with respect so I told my mother we were leaving even though she wanted to try to still explain and see if he would honor the promotion. If he had made a good impression and treated us with some kind of respect he and the establishment could have gotten return customers. Never again. The management needs to hire people that know not to come to work with personal issues effecting them.

They know their alignments… after having the Honda dealer and a mechanic try to tell me that my car was «supposed to pull to the right» I took it to Nline, and it drives straight now.

This place is basically the absolute opposite of every other automotive shop you’ve ever been to. The staff is knowledgeable, polite, and most importantly, never tries to upsell you on retarded crap you don’t really need.
I took my Honda here and, having suffered uneven tire wear, was pretty certain there was something quite serious wrong. The interesting fact is that I had taken my car to other automotive shops on three separate occasions with the exact same problem and they all told me I needed new tires and alignment. While this was true, they neglected to mention that my particular model of car has no camber adjustment right off the line, so you have to order an additional part that allows for the adjustment. This is pretty annoying since my tires would always wear out way before their warranty.
Well, the guys at NLine explained the issue to me, immediately knew the solution, and helped me get it sorted out. In addition, they don’t put the screws to you on the pricing. You’ll generally pay for the part (I don’t think with any markup, actually) and then a reasonable rate for the hourly work.
We also took my fiancé’s car there and the transmission had to be replaced. We chose to get a used transmission because the car is pretty old and it doesn’t make any sense to put a new one in it at this point. They ended up having to keep the car for several days because they sent back three transmissions that were craptastic, and then knocked off 10% on labor due to the fact that they had to keep it longer than they initially stated.
I can’t really say enough positive things about these guys. They are stand-​up, honest, and hard-​working guys. You really get value at NLine, and I now recommend them to everyone who needs car repairs.
Thanks, NLine.

These guys are truthful, honest and stand behind their work. Never in my life have I had a technician show me diagram to help me fully understand my situation. I was very impressed. I would definitely recommend them.