Fairfield Inn & Suites Houston Westchase

Stayed here and loved it! Perfect for what it is, quiet and nice. The staff, especially Sam, has been so polite and helpful. The breakfast attendant, Charmaine I think was her name, is the sweetest lady. Would definitely stay here again and would definitely recommend to a friend! Great job, Fairfield inn!

This is hotel is nice but my credit card has been triple charged. The manager Nick told me it would 5 days before the funds were returned. I have bills that will not be paid on time because of this inconvenience. I will not ever trust this staff again with my credit card. They seem to fall short of compassion and concern about my financial situation.

Remodeled so better than the older Fairfields which is the entry level for the Marriott chain. Always clean. Very friendly courteous staff from desk clerks to the folks running the free breakfast in the morning. Conveniently located. Wifi always works. Closet/​drawer space is small. Would be tough to travel with the family (wife +3 girls) but great for business travel. Always try to stay here when doing biz on this side of H-​town.

Well my friends came to visit from Kansas and this place was amazing the rooms were nice the staff was friendly. The breakfast was good

For this class of hotel, this is as good as it gets y’all. Let me explain:
The rooms:
It was renovated just this year and it shows. Everything is freshly painted/​wallpapered. The furniture is new. The décor is very modern and trendy. The bed was very comfortable. I could not hear my neighbors (but my A/​C was on the whole time). And get this, the internet WORKED PERFECTLY. I was even able to stream Netflix at 9:00PM. That’s almost unheard of in a business-​class hotel in the middle of the week, full of people there on business. Wow.
My only complaint is there wasn’t much storage. The closet was tiny and there are only two dresser drawers. I also wasn’t a fan of the Proctor and Gamble toiletries.
Rest of the hotel:
The fitness room was small but perfectly functional. There are two treadmills and one elliptical. Both are equipped with cardio theaters. There’s also weights and a weight bench. No bike though. The towels were always well stocked and they also had something else I’d never seen before in a hotel fitness room: complimentary ear buds.
The breakfast was better than most. I liked the vat of hot oatmeal. It was much better than the instant packets usually available. They had raisins, walnuts, and brown sugar out for it too. The lady that oversees the breakfast was also really nice. I was late one morning and she made sure I had everything I wanted before she started cleaning up.
The staff:
Karen and Nick at the front desk were great upon check in. Karen made extra sure that my billing information was correct and that my Marriott rewards were applied. They couldn’t find the credit card authorization from my office, but they gave me my keys anyway. Then Nick called my room a few minutes later and said everything was squared away.
The location:
Right off of Westheimer, so plenty of food options. Easy to get in and out of the hotel parking lot (you can use the Beltway service road or side streets).
I will most likely stay here again next time I’m in Houston.

This place has been remodled nicely. My room was upscale, clean and comfortable.

Perfect location I love the new remodel and a really nice staff