Crystal Nails and Spa

LOVE THIS SALON SO MUCH!!! Prices are very affordable. Welcoming tech here and sanitary salon. Didn’t had any chemical smell lingering in the air and smells really really good. I didn’t had to wait long till my of the nail techs came and walked me to her station. She didn’t saw my nails when filing it, instead filed it one way. She did a great job of removing the cuticles too. Didn’t cut me once. When she was done, my nails looked absolutely wonderful! Just how I envision my nails would look like!

best salon experience I’ve had, I got powder acrylic nails for the first time and I love them :’)

My first time here and I was blown away! The staff here are amazing and the salon is pretty! I came in to get a pedicure after a month of negating my toes. Best feeling ever, not only that but not once did the nail lady cut my skin. I was very pleased with the lady working on me. She did a amazing job. I’ll be coming back here again!

I am usually not on this side of town since I live near in Richmond area but I am here today just to try this place out. My best friend has been telling me about the place forever and I finally decided to give it a try to see for myself. Very impressive. Was too good to be just a nail salon. I could just come here some time just to relax and have some quality time alone. People who work here are very nice and professional. Communicate with them is so easy and that is a big plus. The place is clean and well organized. Comfortable chairs come with good quality products and beautiful colors. Very competitive price. Pretty much nothing to complain. I am in love with the place already. Highly recommended !!!

My experience to this nail salon today is really really great. I love to try new places but this one made sure I will have to come back for their great quality of service. The tech that was helping me was amazing, she took her time and make sure everything is great as how I like it. They use high quality products that make my nails look amazing. Staff members are friendly and easy to communicate with. Price is very reasonable. If you are in the area and looking for a good place to have your nails done, try this place and you will not regret!!!

This was my first visit. I like the look of the salon. But, the service is questionable and I didn’t get what I wanted. I won’t be returning.
I wanted a refill and she (Thao) just gave me a clear gel as a refill. She argued with me; wanting to give me a whole new full set. I didn’t need a full set and stood my ground on a refill. Then, I get the gel and no white tip powder. She was very short and rude to me after that.
As for the pedicure from Tina; she did a great job there. The complaints there is that she was distracted and didn’t concentrate solely on me. The massage was laughable. And, she was very, very pushy about nail art. I don’t like nail art and if I have to say no more than 5 times — that’s an issue.
The next pet peeve I is that I made it very clear that I wanted them (the mani and pedi) done separately — not together as you don’t get to enjoy a pedicure if your having someone deal with your hands the whole time.
My final complaint; I was NEVER offered a drink — even after asking several times.
POOR CUSTOMER SERVICE!!!

I’ve visited this location a couple of times due to its close proximity to my house, but only on rare occasion have I walked out satisfied. My latest experience was when I asked for shellac with a French tip design and I even showed them a picture of what I wanted — the color tip was crooked (looked like I did it myself) and it wrinkled when it was drying. The technician did it again only to find that the design polish was going to keep wrinkling, so I asked to remove the design and was charged a fee to get it removed EVEN THOUGH it wasn’t my fault the design wasn’t setting right. They tried taking the design off and ruined the shellac, so they had to completely remove that and reapply. The entire process took 3 groups when it usually takes a third of that. That was the final straw and I will not be going back.

Went to crystal nail salon and spa 1÷31÷15 for the first time. My husband came with and got a deluxe pedicure and I got a classic mani and pedi. We were asked to wait in a separate area a good size room with 2 spa chairs that was perfect for me and my husband. Had a tv, pretty light fixtures and massage chairs (like most salon chairs). The biggest problem I had is that we’re told to wait in the back and it looked like they didn’t bother to clean the room prior to asking us to sit. There was cotton balls on the floor, litter on the salon chair tables from I’m assuming a previous client, stray trash on the ground and used towels. The girl came in greeted us and picked up the trash and towels left over. Also the tv in the private room didn’t work, disappointing considering I couldn’t play on my phone and just looking around the whole time. Overall the mani and pedi experience was great and my husband enjoyed his first pedicure. Cleanliness is important, that’s why I gave only 3 stars. I won’t say I wouldn’t go again, but this will not be my first pick.

I attended my close friend’s wedding yesterday. Hence I went to Crystal Nail And Spa located in Houston, TX 77 075 to vanish my fingernails and my feet’s nails the day before yesterday. I wished to be prettier with my new one. As you can see, my home is quite far away from this nail salon, so I felt thirsty when I reached this place. Surprisingly, they asked me what to drink and brought it for me. I become better and more pleasant so as to get my service then. One of the polish brand names I love very much is OPI. That’s the reason why I always require OPI polish when I come here though they own famous ESSIE, too. As usual, Pink & Color Powder Tips is my favorite color with an acceptable price, 35 dollars. Simultaneously, I asked for the massage package called Back Treatment. Luckily, the price of this package was only 35 dollars for 40 minutes instead of 40 dollars. After all, I was ready and eager to join my friend’s happy day! Personally speaking, I am pleased with the service at Crystal Nail And Spa. I will be back.

Beware: this place is horrible! You have to ask for clean supplies or they’ll use a non sanitized set. I also went in there today for a quick polish, the lady said «yes sit down no wait». I sat and they put my feet in water and a very rude lady came and started saying «I don’t understand what you need. Maybe you should pay extra and just get a pedicure.» I explained that I only had time for a color change. Story cut short: as I tried to leave the store, lady followed asking for $ 5 for water! They made me pay for putting my feet in water!

Customers beware!!! Went today for a Monday special to get a pedi and medi for $ 23.00 and shellac polish on hands and feet wish cost addtl 20.00. Spoke with owner and she quoted me $ 43.00 for all the services we spoke about when I walked in the nail salon and 10 mins she tell me addtl 15.00 for shellac on my feet and the pedi that’s advertise she would not scrub my feet unless I pay extra per owner cuticles only. I was very upset because before I sat down we discuss services and price and now there would be an add on’s. I walked out and I will never return and if I was you find another nail shop… there’s one on every corner. Good luck.

Me, my mom and sister come here. The employees are wonderful provided us with good service every time we come, asks us if we would like a soda or water. And my nails and pedi come out perfect! Were picky of what we like. So were satisfied Lol

I have been going here for about a year, I really only like one technician however they do not really do a great job otherwise. If that lady is not there, man oh man do they mess up my nails. they will paint all around my nails, they will be rude, they will make you wait and serve other people before you. It is pretty bad. I don’t recommend this place because there are better places.

I love this place! I see Lilly as my regular technician. My nails always come out awesome. They don’t lift either. The staff is very friendly. Offering you something to drink. They take their time and do not rush. They can do all sorts of designs and styles. My advise is to call ahead though in case you are in a hurry.

Really nice girls… Excellent prices (20 for a spa pedicure) and they have drinks ! A must stop when I’m at home in HTown