Waialae Dental Care

I woke up with a toothache and I do not have any type of insurance due to transitions in workforce. I googled to see what dentist allow patients with no insurance coverage Well Waialae popped up and it seems they have good discount for those who do not have insurance.
So, I called and explained my situation. They stated to come in immediately. I arrived and got in and they took an x-​r of the teeth and the dentist came in and told me «so an so» will be right with you to explain the cost of extracting the tooth.
Well 2 options
option 1 — over 390.00
option 2 — 325.00 when you purchase «their» dental coverage.
I went for option 3 = How much do I owe you now? 103.00 they stated. I paid and left for the nearest clinic and paid 50.00
As I was told on the way out, «this is Kahala what did you expect to pay».

This is probably the first time I liked/didn’t mind going to the dentist. Located in Kahala Mall, this is the office for me as they’re opened 7 days a week, weekdays until 7pm, and weekends until 5pm! This is perfect as my work schedule takes up most of my day. I also like the fact that their office is very clean. They’re very accommodating, and they give courtesy calls, in case you’re like me and can forget things sometimes.
Everyone here is friendly, polite, and professional. They make you feel relaxed and are always attentive, making sure you’re comfortable at all times. I would recommend Dr. Allie and Dr. Chang as they’ll tell you what they’re going to be doing, what to expect, and again, they make sure that you are comfortable during the procedures. I’m sure the other doctors are just as good though, since I only had Dr. Allie and Dr. Chang work on me. If for some reason they’re not available, I trust that whoever will be working on me will be just as good. For teeth cleaning, Justin is awesome! He does a fantastic job making sure your teeth and nice and clean.
I would definitely recommend Waialae Dental Care to my family and friends, which is why I’m writing this review. Go check them out! I doubt you’ll be disappointed!

Awesome place to get your teeth cleaned and even get braces. The dentists are awesome and very professional. The employees that are at the front desk, not so much (some not all). There have been a few times when I had scheduled an appointment with one person and was told by another person that I wasn’t scheduled when I arrived. That’s frustrating considering the fact that I would make the appointments a month in advance and those would be the only times they’d have available on my days off. Someone wasn’t doing their job. Another time, when I had gotten my braces taken off, I told them 3 times that I wouldn’t be able to pick up my retainers and asked them 3 times if a family member could pick it up for me. They said yes all 3 times. When my family member went in to pick it up, they gave them a hard time about it. The girl at the desk was very rude, was showing a lot of attitude and even rolled her eyes. How dare she?! I had to call the office to let them know that the person standing in front of them was in fact picking up my retainers and was authorized to do so. I understand that they didn’t want to release them to just anyone but they could’ve at least called me. Not only will I never return to this place, but neither will my friends and family. Please just be mindful when you do go here. It’s not a bad place. Some of the employees just need EXTRA training in customer service.

I really like this office. I chose it because it was convenient, but find it friendly and comfortable. The staff is great. It has a positive environment.

My husband and I just started going to Waialae Dental. The staff are so welcoming and friendly. I recommend Dr. Laurel. She’s so patient and understanding. I haven’t been to the dentist in a while. I needed a root canal. Dr. Laurel never scolded me or made me feel bad that I neglected to come to the dentist sooner. Love her!

After living on the mainland for 5 years, I returned to Hawaii to find the same great dental services at Waialae Dental Care. It was so nice to know I didn’t have to worry about looking around for good quality dental care with a kind and caring approach. I needed to be seen for a cleaning and for a second opinion on work I had been told had to be done, and I was in between insurances. It was not a problem. Waialae Dental has a solution for whatever financial stage you are in and quickly provides services and answers all of your questions. Thank you Waialae Dental!

Great office, super convenient location next to kahala mall. I’ve unfortunately had a few cavities and crowns done here, ugh. But they make an unpleasant experience better. All the staff great, tv’s at each chair, payments plans avail, referrals rewarded, dr called me next day after crowns to check in and make sure all ok. Good with kids too!

I have been going to Waialae dental care for a few years. They have been courteous and willing to accommodate to my working schedules and now have availability on the weekends. There are several talented dentists that make a great team there. I think they work efficiently and make sure their I am comfortable during long dental procedures.

We switched to Wai’alae Dental when we moved back to Ka’imuki area. I was going to stick with our previous dentist b/​c it was a private practice & my younger 2 kids’ first dentist. But after receiving a few mailings & looking them up online, it sounded as if a change would be worth it.
Our 1^st few office experiences were just OK & when there was some transition in staff I wasn’t too satisfied. BUT the dentists we usually saw & still see (Dr. Leong & Dr. Laurel) were/​are great. Which is why we stayed & brushed off the transition pains. Even referred my dad there b/​c he doesn’t have dental.
We love watching tv during our appts & when they say painless, it pretty much really is. The only reason my rating is not a 5-​star one is the 48-​hr cancellation policy. There have been times kids or I got sick the night before & had to cancel — can’t help that sometimes.

1. Quality of Dental Care — 4 stars
2. Customer Service — 4 stars
3. Cleanliness — 5 stars
4. Atmosphere — 5 stars
Quality of Dental Care
Dr Ericco has been my dentist for three years (followed him from another practice). He very professional, personable and approachable. He does not make you feel rushed or ‘just another patient’. I would highly recommend him. The hygienist was super friendly, made me feel very comfortable and relaxed and explained what she was doing. She wasnt pushy and didnt do too much of the sales pitch hygienists seem have to do these days.
Customer service
The girls on the front desk were relatively nice. Pleasant, polite and professional, but not very engaging. Very easy to make an appointment, given they are open 12 hours a day, seven days a week!!! Parking is super easy.
Cleanliness
Clean and bright.
Atmosphere
It appears that have had a renovation recently. It all looks new, bright and modern. The reception area was nice and open with a tea/​coffee machine, a water machine and a lot to read. My only gripe is that the actual treatment room doesnt seen very private.

My dentist is Dr. James Errico and I highly recommend Dr. Errico. I’m very particular about the type of dentist I go to. From the moment he started his exam, I knew that this was going to be a positive experience. Dr. James Errico is very skilled and he pays full attention when he works. Is there such a thing as a painless dentist? I think not. But I want a dentist that is fully present and Dr. James Errico is that. He has very good technique so as not to inflict any unnecessary pain into the experience. When you go to Waialae Dental

Sunday hours are awesome! Thank you! Had an appointment this Sunday. Plenty of parking at 10 AM. I was in and out of there in 45 minutes. May have to turn the TV on to football Sunday mornings come September 8.

Everyone is very friendly and professional. Bonus points for being located near the mall, post office, whole foods, so I can make a day out of doing errands and shopping and then get some dental work done. Very clean and aesthetically appealing environment which makes you feel comfortable and right at home. Really appreciate the compassion and customer service. My first time back in the chair in a long time was scary, but they were kind and understanding. It’s a pleasure to visit them! I actually look forward to my appointments! Yay for dental health.

I have been very pleased with the service and treatment that my wife and I have both received at Waialae Dental Care. I feel that we’re in very good hands.

Waialae Dental Care is very thorough. They pay close attention to each of my teeth, taking Xrays, pictures, and notes that they review on subsequent visits. They also keep up with newer technology in dental care. It’s also very easy to get appointments at convenient times. They also take great care to ensure that you are comfortable. Dr. Leong is very friendly and thorough.

Friendly staff for sure… And a very sterile office.
But their appointment policies were not convenient for me as a parent. Couldn’t get an appointment for my kids at the same time. Which means I either have to wait longer because they’ll finish at different times, or I have to come back another day rather than both be done same time and day. The big downer was there were no toys for them after. You’d be surprised on how big of a smile a 25 cents toy will bring a 7 year old.
I was told my 12yr old son had a cavity and needed to be worked on. No xrays was shown to me as to where and how big and when I asked my son how the procedure went seeing as it was his first cavity, he didn’t even know they removed a cavity. Which made me think A: Wow. That’s pretty darn good, he didn’t even feel it. and B: Did he really even have one?
I was lured to this office because of their free of charge cleaning special. We went to only two visits and I’ve paid out close to $ 800 because of 3 cavity findings. Guess they get you in the long run.
We returned to their old dentist, Dr. Clyde Uchida. Proof that the grass is definitely not greener on the otherside.

Super friendly, very clean office, every chair has a TV. Considering I haven’t been to see a dentist in YEARS, they made my first visit bearable and even pleasant. Thanks, Dr. Leong!

So… I hate the dentist; who doesn’t right? (I haven’t been to the dentist in 7yrs because I hate it so much) Well I LOVE Waialae Dental Care! I’m serious, I had to come in for an emergency root canal :| and Dr. Kim rocked at it. I honestly didn’t even need to take the pain meds they prescribed me it was so painless. I can’t promise that will happen to you but I do know Dr Kim is gentle and a hard working man and he will make you feel confident in his dental abilities. I’ve since gone back for a teeth cleaning and I have a few more appointments to completely fix my teeth. I highly recommend this dentist to anyone on this island. Don’t be afraid, just go and get it done! I’m glad I did.

Awesome service! Friendly staff, great techs and Dr. Kim was professional and through with my kids examinations. Was able to get both kids in, teeth checked, cleaned, x-​rays and flouride treatment all in under 90 minutes! Can’t beat that! They take Tricare for the military out there. Will definitely be using them as our regular dentists!

I really love this place!
When I had no dental insurance, I got a flier in the mail and was delighted to find out there are mid-​day specials for people without dental insurance!!! Regardless if you have dental insurance or not, you will be well treated and taken care of here.
First off, when you are a first time patient, they welcome you and write your name on a board. It’s like a little celebration. Also, the staff signs a card and they send it to your home thanking you for your visit. That really shows they go the extra mile, and I was really touched by that.
On my first visit, I got a cleaning and full exam. The equipment here seems really high end, and I loved how they took pictures of teeth they were concerned about. During my debriefing session, they could show me which teeth they were talking about, and I thought that was really considerate.
I was really lucky to have Jerrol as my hygienist twice! The first time I visited him, he gave me a super thorough cleaning. He knew I didn’t have insurance and he made sure to get everything up to par so I wouldn’t have to do a follow-​up visit!!! In my book, that’s super classy.
I have dental insurance now, for a short bit, but I chose to come back again because of my great experience.
I just want to add that they are really on it about reminding your of your next appointment. I got emails AND text messages to remind me.
All around, I think there are wonderful things happening at this place, and you should check it out and see for yourself.