Salon Bobbi and Guy

Was desperate to get my hair fixed! I had it cut from my waist to what was supposed to be an angled long bob (shorter in the back, longer towards the front.) At the time I had it done, it was very pretty. But as my hair began to grow out, and when I would let my hair dry naturally, I would look like the bottom part of a bell-​bottom pant! Just… shaped like a freaking bell!
I met Ryan while out and about recently and he gave me his card. I was working in the Ala Moana area and decided on a whim to call the salon and make an appointment. A few hours later, I was in Ryan’s chair telling him I wanted a haircut that was easy to style and would grow out nicely. I showed him pics of what I thought I wanted, but he warned me that those styles took time to do, and I knew I was NOT going to to do that lol. He listened and told me what he thought would be best, and I went with it.
I would post a «before» picture, but it’s a bit too embarrassing for me and I’m vain. But the «after» pictures and my husband’s «Ooooh, VERY nice!» comment as I walked in the door make me feel ready to take on the New Year!
Thanks, Ryan!

Thanks Del for my fabulous hair!!! You cut that dead hair off and gave it life again! Your an excellent hair dresser!!!

augusto is fabulicious… he cut and styled my hair and the experience was awesome. he is a good listener and just have a great passion for what he does. go see him and he’ll make you look and feel delish…

Agusto was amazing. He used to be at another salon and I finally found him. He really listens to what you are asking for. He also tells you what he’s doing as he’s doing it. It’s not easy to find a good stylist for me but I would strongly recommend Agusto.

This review (2 stars) is literally only for the receptionist, she had a hawaiian name that I don’t know how to spell but sounded very pretty. I think it’s kavahi. Sorry, if that’s wrong. I came in because I was interested in getting a color there and heard that there was a stylist here that was very good on the radio. But as soon as I came in, the receptionist was very nice and sweet but instantly was interrupted by bobby saying over and over what I wanted to have done, instantly she took me in when she was working on two people at the same time and looked at my hair, she quoted me a price and was very very pushy. She wouldn’t allow the receptionist to do her job and I hated feeling like I needed to buy something from bobby, I noticed that she didn’t mind making her customers wait… And I didn’t want to see her. So before I left I let the sweet receptionist know I wasn’t going to keep the appointment i felt pushed to make. Bobby didn’t even really listen to what I had to say, and talked very rude to her receptionist. Won’t be going here.

Used to be good when they had The supply store but now its a joke. Out of stock on everything I needed. Try to buy a shampoo that had a $ 21 price tag on it but they wouldn’t sell to me for that price they said it was really $ 34 when I got to the register. I’ve spent a lot of money there but now I Won’t be back.

Salon Bobbi & Guy at Ward Warehouse is my top recommendation for moderate priced hair cuts and styling. As a regular client of LaVern Masada for a number of years, I was consistently satisfied with the men’s haircut and color services.
A handful of friends switched to LaVern as their primary stylist and have been loyal customers for years. LaVern will make you feel welcome and remember your special occasions. More importantly, she will make sure you are in full form for those moments.
The salon offers a recycle program which allows you to bring in a large bottle of shampoo and refill it at half cost. Easy on the environment and your wallet.

I have read nothing but great reviews on this place. My experience, however, was much different.
On Friday, June 6, I set up an appointment with Ryan for a trim and root touch-​up on my hair. When I arrived at the salon, Ryan greeted me and asked which service (s) I had wanted to receive. Once I told him, he had me take my hair out of my ponytail and instantly, a look of disgust came across his face and he said «oh.» I was kind of thrown off by the look and comment so I just waited for him to say something. Finally, he said «yeah, I’m not going to do your hair. Maybe Cathy, our color expert can.» I replied «is something wrong with my hair?» And he said «your ends are extremely dry and they’ll probably melt off when I dye them.» Once again, I explained I wanted my damaged ends all cut off and just a root retouch on my blonde roots and auburn hair. Then Ryan said «I’m still not going to do it. Cathy can help you.» I got out of the chair and walked over to Cathy, while I was still confused by Ryan’s response.
When Cathy looked at my hair, she said «ummm yeah, we don’t do your type of hair.» I responded «I’m not sure what that means.» Then she said again «we don’t do your type of hair. Sorry.» Immediately, I got out of my chair and said «that’s fine, I’ll go somewhere else. Don’t worry about it.»
Besides having such a rude comment made towards me, I’m unsure as to how a salon is still open and they can’t do certain types of hair. My hair is thick and almost coarse, typical Mediterranean Caucasian hair. In the last 10+ years, I have gotten my hair done approximately every 3 months (trims, touch-​ups, deep conditioning treatments, ect) and have never once had any stylist, let alone 2, be so rude to me.
I would highly advise that if anyone is looking into Bobbi & Guy salon, they’re extremely cautious & make sure they have desirable hair for the stylists since apparently they can pick and choose based off of ethnicity.

Whatever you do, don’t see Bobby. She works on multiple customers at the same time. She tries to sell you expensive products. And if she doesn’t have an assistant to wash your hair, you won’t get your hair washed. That was my experience. I paid $ 60 for no hair wash, and about an hour of sitting in a chair waiting for Bobby to color someone else’s hair while she intermittently cut mine. She would cut my hair, then leave to color someone else’s hair, then come back to me. Then I get charged $ 60. For what? I left with dirty, frizzy hair. Had to go home and wash my hair myself. Whatever you do: Don’t see Bobby.

This review is for the Ward location… although perhaps maybe an overall review as it may pertain to other locations.
While eating at the little «food court» outside of Bobbi and Guy’s Ward location with my kids, I noticed a sign in the window says «10% off kids haircuts and a free small hairbrush» with a subtitle saying «when you sign up our mailing list» (or something to that effect). It gave a URL to sign up at. So while eating lunch, I decided to sign up.
I took my son inside after we ate to cut my son’s hair. The guy (can’t remember his name) was personable, friendly and efficient.
When paying though, I asked about the 10% off and was told I needed to show the email newsletter. I opened my email to show my «thank you for joining our mailing list» email but she said that isn’t really sufficient… I need to show the email with the coupon in it. I told her I hadn’t received it yet as I just joined. After doddling around a little bit, she said she’d give me the 10% off anyway (but no brush) but next time I will need to have or show the coupon.
I don’t really think it’s the girl’s fault at the front, it’s probably more of a management decision. But advertising should not make it sound like you get the 10% off when you join the newsletter only to be told later that you need a coupon or email to actually get the discount (and that the emailed coupon is NOT immediately sent when signing up).
5 stars for the guy who cut my son’s hair… minus 2 for the lack of straight forward advertising.

It’s hard to find good, quality men’s stylists here on Oahu. After moving here in 2007, I spent about a year testing different companies. My relationship with Bobbi, the owner, actually started professionally in 2008– I helped retrofit all their shops to be energy efficient and rebated them in order to lower his overhead. Her personality, business character and clear focus on quality customer care got me to take his advice and get a quality men’s cut. I’ve been coming here since.
For men that are willing to pay just a little extra than supercuts for a quality cut and customer care, this is the spot.

Thanks for the SCAR on my eye.
I won’t be back.
Thought I’d give them a try for an eye brow wax… oh bad decision. The wax must have been too hot bc it burned my skin, leaving me now with a scar. Not to mention I also have one eye brow shorter than the other…
Yeah they gave me a refund but I don’t think the $ 16 is gonna erase the ugly thing on my eye.

I’ve been Kim T’s client since 2011 when she was working at the W Salon (original review below)
Since then, I’ve always made an effort to see Kim, even when I moved to the opposite side of the island. You know how hard it is to find a good stylist and I was reminded of it when I cheated on her and went to another stylist based on location. Never again. In fact, I’m having a hard time writing this review because I know once I spill the beans about how awesome she is, I’ll have to share her even more but that’s besides the point.
Kim takes the time to understand what you want and need. As a result, you end up leaving with a great haircut & style. So good, in fact, that I have started going to her for wash and style because my hair looks GREAT and lasts almost a week after a style (and I usually have to wash every other day)
Her skills are not limited to just cut & style though. She is a fantastic colorist and if you’re a brunette trying to go blonde, you know how scary and common it is to get that orangey/​brassy look — she gives you the real blonde you want (scroll though the pics, you’ll see what I mean — but they don’t do her work justice).
Her scheduled days are: M, T, F & Su — and her prices are higher than those listed and I’d take a star away from that but dang it — she’s worth it. So be prepared to spend some money but walk away satisfied that your stylist has taken the time to give you the best — and if you’re doubtful, the looks you get from those who pass you will reassure you that you’ve made the right decision.

This review is soo late in the making, but I figure its never to late for a positive review!
I came here honestly maybe close to 2 months ago. I came in to have my hair done for my graduation pictures from college (woohoo!) and I had Anna do my hair. Idk if thats how you spell her name honestly! Sorry if youre reading this!
Anna was super friendly and sweet! Come to find out were the same age and we have lots in common! I was happy to have had a really nice person working on my hair since I cherish it dearly! My hair is all the way down to the lowest part of my back already. I wanted to have the Kim Kardashian curls going on and I dont personally curl my hair at all thus having me go to a salon.
I was very impressed with how it turned out and how long the curls held! Usually my hair doesnt hold a curl or style for long so yeah I was pretty impressed. I went in about 11:00am and my pictures werent until 4:00pm so thats really, really early! They obviously held and stayed fabulous! I will be posting a picture of how they came out shortly!
If I needed to come and get my hair curled again, I would definitely come back and see Anna! I would highly recommend you seeing her and I think she is more than capable of doing other things that you may want done as well! Thanks again girl for doing my hair and making the experience a good one!

I love this place. But I think I pretty much love it cause my stylist is amazing. I highly recommend Cathy if you get any kind of chemical treatment, especially. This chick knows what she is doing! She is an expert, especially with blonde hair, and she takes her work really seriously. She is a true artist with hair. I have been going to her for about 4 years! I go in for partial highlights and a trim and I walk out every time feeling amazing– like I should be in slow-​mo on a pantene commercial. For real. While expensive (~$ 140-​/​+)– it is worth it IMHO.
The ambiance leaves a little to be desired… it feels a little dated and the music could be a little more upbeat. However, this place makes me feel like I am in a nice salon, but with out the stuck up vibe. It’s comfortable. Also, I like that the owner, Bobbie is there almost every day working. She probably doesn’t even have to (they have multiple locations and I think they are doing rather well) — but she has killer work ethic and obviously has a sincere passion for her business.

I always have Wendy when I get my hair cut. She is a phenomenal stylist. I have thick wavy/​curly hair and she does a great job at layering it and taking the weight off.
I def recommend her!!!
The salon staff is very sweet and welcoming too.

I have been going to Salon Bobbi and Guy for a little over a year now and I have always had good experiences EXCEPT for the last time I went. The thing is, the stylist who usually does my hair does a great job. In fact, the time I went before this incident was my most favorite time I have ever gotten my hair done. However, I was extremely upset this last time.
I went in for my usual: a trim and highlights. After spending a lot of money, I went home to see that I still had roots! And not just a little bit, but about half an inch of dark brown hair coming out of my part before my highlights started. Nothing like spending $ 200 and still looking like you need to get to the salon ASAP.
I went back 2 days later to let my stylist know, and she pretty much dismissed me. She said that that was how she had to do it. I don’t know what that means, but my hair is not damaged, so there was no reason for her to have not done a thorough job. I was pissed that I was walking out without so much as an appointment to fix it. It’s a couple of weeks later, and my roots have grown out so much and look so bad that I am going to have to go to drop a ton of cash to get it fixed.AGAIN.
Before this incident, I have always had pleasant experiences with Bobbi and Guy salon, but I will NOT be going back. It is not worth it to risk spending all of that money on a terrible job that they refuse to fix. My only reason for the two stars instead of one is because of my previous experiences.
This salon is like russian roulette. Choose your stylist carefully.

Before Cathy, I’ve visited many different salons before leaving in dissapointment. I’ve had stylist who cut my hair nicely but none of them could ever color my hair the way I wanted, most of the time it turned out orangeyish and warm.
I gave up trying to find anyone so I just kept my hair black for 2 years until my friend recommended me to try Cathy. I was a bit nervous at first because after so many failed attempts I wasn’t expecting it to come out the way I wanted. I also don’t trust many stylist due to some bad hair experiences in the past.
She was very professional. I loved the way my color turned out. It was even better then the picture then I showed her. I also like the fact that I didn’t have to sit in the salon chair for hours and hours, she was pretty quick.
I reccomend Cathy to everyone for coloring and cuts, she’s amazing. I even convinced my boyfriend to try her for a haircut and he really liked the way she did his hair.

I have voluminous frizzy hair for an Asian, so hair cuts are extremely important. For all you big-​haired individuals like me, come down to Bobbi & Guy because I no longer have a fro. My mom actually called it a rat’s nest, but it no longer exists, I think…
Anyway, I love this place because my hair stylist is extremely pleasant and does an excellent job each time. I pay around $ 63 (including tip) and I do not regret a single penny. I always feel so guilty for giving her the burden of trimming my bushy locks because it takes approx. two hours for just a haircut! I would be throwing shampoo bottles across the room, as well as the scissors, if given such a task. But no… my stylist maintains a positive attitude and lets me sample the top-​of-​the-​line products. How nice! :)
Nonetheless, these wonderful remarks only refer to the WARD Bobbi and Guy because the Pearlridge one sucks. This opinion is based on my first and LAST haircut there. The evil woman who caused this grudge was practically pulling my hair while combing it, and scraped the hard bristles against my scalp. Not to be dramatic, but I wouldn’t be surprised if all my hair fell off the next day. She wasn’t even friendly. The only time she talked to me was to move my head. I mean jeez… it’s not my fault I was born w/​huge hair. She even charged way more than Ward’s, and my hair looked lame. I have a friend who had the same experience… and she has nice straight her, if that makes a difference!
Bottom line: Bobbi & Guy is awesome, excluding the Pearlridge one. I live in North Shore, so I must be pretty scarred to take a road trip to town than go to a salon much closer to home.

If you had told me after my first experience that I would give this salon another try, I probably would’ve punched you in the face.
There is something to be said for second chances however, and the willingness of a business to change. After being contacted by the salon manager, it still took me a few weeks to pull the trigger and actually agree to another experience.
Now I’m so glad I did because I think I found my stylist! :) I had my blow-​out with Tiara, who is a cute little red-​headed asian girl with THE GENTLEST touch! Despite encountering some snarls, she never once made me wince, and she gave me the most relaxing head massage during the shampoo!
She listened well, and responded by styling my hair exactly how I wanted, and even spending extra time making sure my hair had loads of volume since I had mentioned how it tends to be flat. She did not chit-​chat overmuch, which I really appreciate since it tends to be awkward making too much small talk with a complete stranger. However, she asked the important questions about my hair.
The salon looked tidier than the last time, and I didn’t particularly notice lots of boxes everywhere as I did last time. It still could do with a thorough dusting, but the floor was clean, and there were no clumps of hair on the floor — another improvement over my last experience.
Overall — I’m definitely bumping up my rating. As long as I stick with Tiara, I think I will be safe to visit Bobbi and Guy again! And I’m planning on doing so in a few weeks when I have Tiara trim my hair. :) I might even ask her to give me some bangs. And I trust very few people with cutting bangs!