Nail Tek

Horrible service… Polish looked old and dated. The massage chair was awful and dirty .
I had intended to get a mani /​pedi and half way through the pedi I decided against the manicure. She barley scrubbed my feet and she sat there laughing and chatting with her coworkers … When I informed her that I had decided against the manicure she kept trying to sell me on it… «oh I do fast for you » .
She dropped the cotton on the floor and kept on using it. She had holes in her gloves and her nails were scratching me. I asked her to put on new gloves and she either she didn’t understand or didn’t care… (She didn’t change gloves) When she was done she poured a large amount of polish remover into the polish bottle and put it back on the shelf. Will NEVER go back !!
Unfriendly service, uncomfortable chairs, terrible hygiene.

Rude service from the start really set the terrible mood for my experience here. The girls were late to opening the shop and then they constantly spoke in Vietnamese, which is both rude and aggravating. The worst part was when I finally got the bill of a shocking $ 37 for a manicure! To top it all off, as I was pulling out money to provide the tip, and the lady just took it off the table not giving me a chance to determine how much I wanted to actually give her.
As for the job provided, the nails did look good, but the massage was pathetic and extremely short.
Thus I will never return here and I advise that you do the same!

Really like this place. Last 3 times they took me without an appointment. Very clean, quick and the staff is always friendly. Highly recommended.

This is my first review to ever post on Unilocal.I had a great experience here today. I came on a Sunday morning so the place wasn’t busy at all. All the employees seemed very nice and actually said, «Hello» to me. Unlike other nail salons where they don’t even look at you, let alone say Hi. I had Jessica and she was very good and professional. Very gentle and attentive. The salon appeared to be very clean as well. I will definitely come back here even though I live in Kailua. It’s worth the drive, especially if you’re running errands in the area.

You can walk in at anytime and usually you can always get some assistance. Great massages and good choices. Very clean inside and their English is good. It’s not too expensive. They have a lot right in front and you can see the mountains from sitting inside. Hawaii Kai Towne Center is a great a friendly spot by Costco! Enjoy all the fun things that they have here too!

Lily is the best. She is really nice. Very helpful and kind. I had her do a mani/​pedi for my mother for Christmas. My mom is hard to please. She loved her nails and the attention lily gave her. I was very pleased as well.

Horrifying experience here. I was cut and bleed with no responce from any manager or anyone. The woman doing my nails gave me a slight discount and did not charge me for the two broken nails I had repaired. I now have a scar on my finger! I can actually say this place has scared me for life. My pedicure was all messed up. She did not now how to put the sandles on without blemishing the polish. No bleeding though on the feet. If I was not in so much shock and in a rush to get back to work I would have raised hell. At the moment that is where I thought I was. I just wanted to run as fast as I could. I doubt the woman who worked on me was even licenced. That or they really are that bad. Just go to the next shopping mall over. Do not stop here!

Hit or miss here. Today I have a great nail tech… Lily. Best foot and calf massage. Amazing… Like reflexology.
There are other times I just want to get up and leave because the only care about pushing you to pay for more add-​ons, but this time… It’s a great experience. I will be back :-)

Yuck! Went in for a pedi and fill. There was a guy who had just got a pedi and the nail tech put me in the same chair he had just gotten out of, and didn’t bother to rinse out the bowl! She just started filling it up, after I had just watched her drain the previous customers dirty foot water!
The pedi was definitely below average. Barely spent any time scrubbing my feet or massaging my legs. The polish and design was good though.
My fill was absolutely HORRIBLE! The nail tech kept hurting me, and I’m not a gal with sensitive fingers, at all. I asked for a gel fill and she did an awful job filing them down. They were all lumpy and uneven! Then to top it off, she had me stick my hands I’m the dryer and when they came out… The whites on my French were YELLOW! I immediately complained and the nail tech looked at me and shook her head, like I was lying. Her coworker came and attempted to fix them, but they still looked horrible and yellow. It was so bad I went somewhere else the next day to get them redone.
I wish it was just a poor nail tech that I had, but my mother was with me and her experience was the same (for the pedi).

This place used to have qualified trained staff, but lately it seems the training is really going DOWN HILL!!! PLUS, half the massage chairs barely work. A big thumbs down from me!

I’ve been here a couple of times now and I’ve been impressed. I had Lily do gel powder on my nails and she did a fantastic job. It lasted 4 weeks before I needed to get fills. She takes the time needed and made sure I was satisfied. I managed to smudged the polish and they fixed it at no charge then made sure I was dry before I left.
The décor leaves a lot to be desired, ugly yellow walls with no pictures. It does have a TV and they are very accommodating about changing channels. Prices are decent not any higher than other places. Good friendly people. The floors could be cleaner but over all it appears to be sanitary.

Got a manicure here the other day and I just have to say it was not worth the money. I’m a little hard to please because I have had manicures in NY, LA, Europe etc… Nothing lives up to a great manicure once you’ve had one.
This place was deserted, she didn’t allow any time for my hands to soak, the water was not warm enough, it was just soapy water (c’mon add a little rose oil… something!), she didn’t do they best job at pushing back my cuticles, and the massage was so dull. Like she was really bored the whole time doing my nails. Nails are starting to look like crap 2 days later.
Now for a little good news, polish selection was ok, the girls were nice enough, and she filed my nails well (meaning actually asking what shape I want and not over doing it)
Of course they spoke loudly in what I think was vietnamese the whole time. I don’t mind the other employees talking quietly. but I believe my manicurist should be focusing on me not gossiping.
I just wish for $ 16 dollars it felt more like a treat than a «wham-​bam-​thank you ma’m»
I won’t be going back. I’m going to try Kaimuki because apparently all the nail salons in HK suck.

I’ve been going to this place for the past year… and just like most of the reviews, it’s a hit or miss kind of place. The past few times I’ve been there it’s been a total miss… if you catch them while they are doing something they rush through your whole treatment. A few months ago I got my nails done… they made the acrylic so thick on one side and thin on the other, the thin part chipped within a couple of days. I went back thinking it was just a bad day for them and the same thing happened. Recently I went there to get my eyebrows done and was rushed the whole time, the person doing them ruined the shaped. I will not be going back to this place even if it is convenient.

I go to this nail salon because it is convenient if you live in the area or are shopping at Costco. The salon is fairly clean (I would give more stars if it was cleaner), the nail technicians are all pretty nice and walk-​ins are generally not a problem. I highly recommend Jessica if you are going to get your nails done with the nail-​gel that many women are doing these days; she understands the process and is speedy though thorough. She is very artistic in a non-​trashy way (some nail art is just too much if you ask me). If you have time for her massage you won’t balk at that either. For a salon that is easy and affordable and sometimes last minute, Nail Tek is that place.
Nail Tek has updated their salon; super clean and efficient and I am thrilled with the update!

I’ve been going here for 8 yrs now. I love the staff !!!
Everywhere I go I always get complements on my nails & toes!

I’ve been a regular here since moving to Hawaii Kai in 2003. For me, it’s conveniently located, fairly clean, and reasonably priced. The salon is bright and spacious, too, which I like ‘cuz I’m slightly claustrophobic and I need a lot of breathing room. As with all nail salons, the quality of the service and end result depends on the individual nail tech. As of this review, the top three are Lisa, Jessica and Thai. Lisa is precise, efficient and gives a good massage while Jessica is good, very sweet, and tries hard to please. Thai is very precise also, but he doesn’t do feet (not sure why). Give ‘em a try and of course, as with any other service you employ, let them know exactly how you want it, your nails will look great. So, yeah, four stars for the hometown nail salon.

What in the nine circles of hell happened? I have been here several times before and always come away satisfied but not impressed.
Today, I should have run away screaming. This is what happens when I resort to convenience in my desperation.
The woman butchered my fingers. Despite my telling her that she had maimed my fingers and showing her that my cuticles were bleeding, she continued to be super rough and just brush my concerns off telling me, ‘it’s gonna be okay’.
Umm… fine but what about the half an eyebrow she took off when I just asked her to clean up under the brow? Seriously, I didn’t want her to do a full brow wax, just to clean up the stray hair. And I come home with only 1 and ½ eyebrows left. No joke. Even my hubby who never notices anything immediately saw the missing brow.
Unfortunately I just have to live with it and hope (fingers crossed) it grows back soon!
Yes, I am talking to the super talkative, pushy lady with the faux blonde highlights. I am so running in the opposite direction if I ever see you again.

I’ve passed by this nail place many times and saw that they also offer lip and eye brow waxing. The price was a little more affordable than at the salon that I normally go to, so I decided to give it a try.
I regret it big time! First of all, when you walk in, there is no warm welcome. When I asked for a lip wax, one of the girls doing a client’s nails said she could do it for me. A man filled in for her to continue on the client she was working in.
We walked in the back room. She started to prepare things and DID NOT wash her hands! She asked me to lay in the chair. I then had to ask her to wash her hands. (For goodness sakes, you were just doing someone’s nails!!! and now you’re going to touch my face?!) She basically rolled her eyes at me and walked out to wash her hands in the other room.
My friend was with me in the room. The employee came back and proceeded to grab a used waxing stick to put on my face. My friend stopped her and asked that a new stick was to be used. At that point, I wanted to scream. Is this what is normally done in a salon?
In the end she did a good job. But, I would definitely not recommend this place to get your lip or eyebrows waxed if they continue to not sanitize their hands or tools. I guess you get for what you pay for.

Having good service will complete/​heighten your experience whether shopping, dining, spa~ing and most definitely when you’re getting a mani/​pedi. This wasn’t so for Nail Tek…
My gf and I planned a whole day just for us and getting a mani/​pedi was Top 3 on our list of *to do’s*. We were already in Hawaii Kai, so we decided to go to Nail Tek. Not so busy, not so friendly.
Polish selection is ok. You’ve got a mix of OPI, Sephora, Borghese, Covergirl and a few others to choose from.
My girl didn’t speak much. The only time she did speak was when I nicked my nail after being painted, then she started talking in Vietnamese to the other technician sitting next to her. All I could think of was the Anjelah Johnson Nail Lady skit. I’m thinking…“Oh shiiiiizzz… the girl is talking smack about me” lol After they were done talking their talk, they asked me, «Are you Korean or Japanese?» Ummm… why does it matter, chica? Just do my pret~tay nails!

First, the technicians were more like «sales people» — trying to talk you into getting more. Nothing is really wrong with that, but it’s nothing to be happy about either. It doesn’t help the overall experience and it irritates some people (like me)
Pedi — The technician cut into my skin on one of my toes, didn’t even say anything (no sorry?) I didnt really know about it until it started stinging from some kind of liquid/​lotion (I wasn’t paying attention on what it is)
And, I mainly wanted a Pedi because my heels were really rough… and — they ARE STILL REALLY ROUGH. I feel like I need to get another pedi tomorrow just for that! What a waste of my time and money!
Nails — Acrylic/​Gel Nails — Technician coated my nails with gel before the polish was even dried underneath, so I had to sit there for another 30 minutes for them to sand off the gel and re apply everything. Waste of time. And the final result was way below expectation. One of the nails is not even smooth.
Overall it was a waste of my time and money. I would NOT recommend this place to anyone!