Brianna Nail

this place is so rude, disrespectful, physically abusive and over charge… they should be put out of business and the nails looked horrible

My wife wanted to love this place because it was near by & the people were nice. But after getting full set of acrylic nails put on, it was horrible. The acrylic was over her skin, and super thick. After being asked to fix it, they brushed her off and said it was fine. My Wife asked for the owner and she wasn’t helpful at all too. She forced my wife to pay full price. Ever since then my wife’s nails have never recovered and has not been healthy. We will not be recommending anyone.

Was recommended to me by family and appointment was supposed to be with the owner. Ended up with someone else who was rude and did an awful job on a gel manicure and pedicure. Beware of the lady with gel looking eyebrows.

I wanted to love this place because it’s close by but my skin was painted and they left it on there. My nails were also cut crookedly and I still don’t know why she did that. The service itself was really good, very long massage and scrubbing. I wish they had a better polish selection — it’s really sparse. The massage chairs make up for the bad paint job. The worker was really friendly so I gave them 4 stars. For $ 28 it’s kind of expensive for the mistakes they made. I also didn’t like the fact she told me to sit there and let it dry but didn’t tell me if I could leave. I sat around for a bit then got up myself.

This is a looong overdue review. I’ve been a customer of Oanh’s (pronounced like the #1) for the last 5 years. She is awesome! I usually get the gel manicure and French tip pedicure. My pedicure always lasts for at least 4 weeks with no chipping or peeling of the polish. I always look forward to the massage part of the mani/​pedi. Don’t let her small petite frame fool you. Her massages are the deep tissue kind. Make your appointment with Oanh today. Tell her I sent you. You won’t be disappointed.

Not happy, went to get gels and she talked me into a manicure as well so it will last longer, didn’t even last a week, came in to explain and please fix they said I waited to long to come in 1.5 weeks… and wouldn’t repair.
Poor customer service!

Color selection was not good at all. I had to go down the hall to buy another color. Once I had my color, the service was good. Although when I am going solo I will continue to go to my regular spot. If I go with someone else, this will be my place.

I love to come here and do my nails. Hong is the best. Did a pedicure which was awesome and gel nails for the first time! I simply love it. I will definite return.
Thank You:) Hong

I would not visit this place again. Of all the places I have gotten gel mani/​pedi, this place is, by far, the worst. While I am thrilled with the quality of my pedi (thanks Won), my mani quality was sub par at best. Very uneven, with bumps and bubbles, and tiny lint/​hair particles that are so visible it makes me sad. Combined with the priciness of this place ($ 80 for gel mani/​pedi + soak off + tip), I would never, ever come here again, even if my nails were peeling and destroyed. An expensive mistake, for sure. :shudder:
Update: I ended up peeling off my nails because they were so hideous and some ended up peeling on their own. Never again!

Great spot in Hawaii Kai! Yay! Hong was wonderful and took great care with my nails. I will be making this my regular spot.

Worst pedicure and manicure I have ever had and a rip off. I went because of the good reviews and had an appointment. I waited thirty minutes which is ridiculous. I left with uneven bumpy gel polish and clear coat all over my skin and toes. For almost $ 100 I expect a perfect mani pedi which it was not… my 5 year old could have done better.

Ok, I absolutely had to review this place.
Literally tucked away in the back of Koko Marina, so I never really thought to try. But today, my usual pedi lady was booked, so I was like ehhhh, why not?!
I called. They told me to come at 12:15. I didn’t get taken until 12:45, which of course was annoying, but there were only three ladies working & they do their work well.
Now, for the ‘deluxe’ or Nu Skin, as they call it, pedicure… Ohhhh my gosh. AMAZING!
So they have like a clay mask, which is ACTUALLY clay. This mint scrub, this gel & then lotion. Can I just tell you all how amazing my legs & feet feel? I got massaged for all four parts!
I had Won (excuse my spelling) & she was BEYOND amazing. If I didn’t have my daughter in my lap… I would’ve been knocked out! The massage chairs were so good too. Even your butt gets a massage! I could recline so far back they my daughter was able to take a nap.
$ 47.12 for this pedicure, which is more than most places. But it really was so worth it… Won is my new go to lady!!!

Even though this place was packed. I still felt like a priority. The ladies that work here are very friendly and cater to you as much as possible. And they do quality nail care. definitely recommend.

Staff are friendly and helpful. Nu skin pedicure was well worth the price! The massage is great and your feet and legs feel great after. Despite the massage and the scrub, I can’t say it was a great pedicure. I’ve been here three times, and two of the three times, the paint job has been less than decent. Paint doesn’t cover the whole nail, some paint is on my skin, and today, it was so busy, they rushed me out before giving adequate time for my nails to dry– thus one got smudged while walking out! Oh well, I figure the painting was so bad anyway– I didn’t bother going back… I’ll just take off all the polish and do it at home myself! Maybe when the finishing job gets better I’ll be back… but until then, I’m still in search of a good mani-​pedi place in Hawaii Kai.

Do not even waste your time going here. I usually do my own nails but I was 9 months pregnant and couldn’t reach my feet. I went here and from when I started getting my pedicure I knew the lady would send me out of there unhappy. She had to have been partially blind because she didn’t even file and shape my nails linger then 5 seconds. I even pointed it out to her and she ignored it. She painted it like a 10 year old as well. Honestly say there ans thought what have I gotten myself into now I will have to pay for this mess. I left with an ugly paint job and jagged edged nails and had to pay 30 bucks. Do not waste your money at this place

I came in on Friday after getting my cast off. I had been wearing a cast for a while and was in desperate need of a pedicure. Even though my right foot looked completely gross (calluses and peeling skin), they were able to do an amazing job! Really appreciated the hard work they put in.
I came back today because my left thumb nail had ripped my french tip gel off. I didn’t want to have one nail missing, so I took them all off and got a completely new look. I picked a color that I would normally never do, but looking at them now it was a great choice.
I definitely will be coming back to this salon. It’s close to where I live. The massages they give with each manicure and pedicure are great. They take their time and make sure you’re happy with what you’ve asked.

I’ve gone all over the island to various nail salons. I have generally been displeased and unhappy with the quality of gel manicures. This is the first place that really takes their time to do a gel manicure right! My nails look flawless. I came here three weeks ago and was very pleased and surprised at how happy I was. Then I went somewhere else in Waipahu last week and it cost me $ 10 less than what it cost me here, but you get what you pay for and my nails looked horrible and chipped incredibly easily. I will only come here from now on and I live all the way in Kapolei!

Sorry Brianna Nails I tried you 4 times and each time I waited 15 – 45 minutes. No more! And today you called me to come earlier and I still waited 15+

Excellent mani/pedi…massage chairs are great! They took me right in, I didn’t have to make an appt. Mimi was a sweetheart! Very relaxing and quality kind of place… very clean! I recommend this place if you don’t mind paying for the quality service!

Finally found somewhere close to home that gives a great pedicure! I have been searching for a place closer to home that provides an excellent pedicure experience. My loyalties used to lie in a place 20min away.
I walked in and was greeted right away. My nail tech, Won was awesome. My main reason for getting pedicures is the accompanied leg massage. Won was meticulous in this area! She took her time and focused on my whole leg from the knee down, ahh:). Of course my toes look great too! Would definitely recommend this nail studio.