Jonathan K.H Lau, DDS

Having moved around a lot growing up, I went through a lot of dentists before finally settling with with Dr. Lau about ten years ago. When I first saw Dr. Lau, I had a couple of cavities and a root canal due to my lack of proper attention to my teeth at the time. Dr. Lau has given me a few drillings, a crown, and a lot of attention to detail with my teeth. Every time I visit he takes a thorough look and helps me work on keeping clean specific parts of my gums or teeth to prevent future problems. I have been very thankful for this as I have been problem free for several years now. Outside of Dr. Lau, the staff is great! I love how friendly everyone is and I am very grateful for Terry as she has always made sure that I came in for my 6 month cleaning, even when I don’t have a pre-​scheduled appointment.
Dr. Lau and his staff is experienced, friendly, and very thorough. It’s not often you find a dentist like this, and I’m happy I have.

Being new to the island I was concerned about finding a good dentist. My co-​worker recommended me to go to Dr. Lau. The three things that I always look for when I visit a dental office are professionalism, clean, and good quality service. I was impressed when I visited Dr. Lau’s office. I found all three important things that I was looking for at his office.
The receptionist greeted me with a smile when I walked in. She was very friendly and helpful. She explained what I needed to fill out on all the required forms AND why I needed to do it. I found that was very helpful because I had to sign so many forms at my previous dentist office in the mainland and didn’t know why I had to sign so many and what they were for.
I have to say that this office is very nice and clean. Lets be honest, we all hate the smell of a dental office. When I walked into this office it actually smelled good! They actually had candles lit up and I felt like I was at a spa! All the treatment rooms were white and cleaned.
I came in for a cleaning and the hygienist was very thorough. She made me feel comfortable. I actually almost fell to sleep! She was very gentle. Dr. Lau came in and checked my teeth at the end of the cleaning and spent some time explaining what I needed for my treatment plans. I’ve been to many dentists in the past where some of them just check my teeth and then walk out. They always said «Your teeth are in great condition!» And then later came to find out that I had cavities! Then on the other hand, there were others that also said that I needed so many treatments and quoted at $$$$! Dr. Lau just told me exactly what/​why I needed the additional treatments. He was super nice and professional. I was very happy with the service and the staffs here and can’t wait to come back for my next treatment! I highly recommend this dentist for those that really want great service and a dentist with an honest opinion.

Been going to dr LAU since early 2000s. I randomly picked him because he was one out of a limited list of participating dentists for my mainland dental plan. Wow. didn’t think about how young he could be until I saw a negative review about his perceived inexperience. I suppose he is young.
But as for my experience, no problems with this business. Ive done regular cleaning, whitening, chip repair. I’ve been through a turnover of the original receptionist and a hygienist. Currently, Terry (Terri) and nancy are excellent. My experience with them is so seamless that I forget they weren’t the original people I started with.
And I’m not Chinese either. I’m Filipino. So ethnicity ain’t a thang; still come here every 6 months.

Dr. Lau is the best dentist I’ve been to on island (and the only). For years he and his staff have done an outstanding job. I’d recommend him to anyone and am so grateful to have him as a dentist.

I’ve been going to Dr. Lau for over 10+ years and am very satisfied with him as a dentist and his staff. (Been to other dentists when I had Quest before, but went straight back to Dr. Lau when I had insurance again). Not sure why his Unilocal reviews are so poor. It might be that a big majority of his clientele are older, Chinese people that probably don’t Unilocal.Though him and his staff do speak Chinese, they also speak fluent English, and I think that’s Dr. Lau’s better language.
I’ve had no problems with him or his staff in all the years I’ve been going to him. They’ve been very friendly, professional, caring, and pretty accomodating in terms of scheduling. Teri from the office will usually call to confirm the apppointment the day before. I’ve never had to wait more than 15 minutes from the time I step in from my appointment and the staff knows me by name. I’ve personally recommended two friends to go to him, which they’ve also been happy with Dr. Lau and his staff. I know at least a dozen of other people that have him as a dentist.
Dr. Lau no longer does the routine cleanings anymore, but instead focuses on the other bigger procedures. I usually get his hygenist Nancy, which does a great job and is very friendly. After the cleaning, Dr. Lau still checks all the cleanings, has his staff note any findings, and makes his recommendation.
A great dentist I would personally recommend to friends, whether or not you’re Chinese.

Don’t think those negative remarks are true. Denist Lau is very professional. The equipment is very updated. Staff is very friendly and professional. I guess there just some people that you can’t make them happy. But if u ask me personally I would recommend him!

Nice office
Rude receptionist
Non caring, money sucking and no time for patients dentist

Trust me, this is not someone you want to go to. I’ve been seeing him for over 14 years of my life. Please don’t make the mistake I have and get trapped by his decieving and seemingly caring demeanor. I just can’t believe it took me almost 1.5 decades (from child age to adult) to finally change dentists. I’ve seen him since his old girlfriend, Ellen was the receptionist and he had to share an office with another dentist. Yeah, that’s how long I was going to him… but NONE OF THAT BS ANYMORE.
Highest Standards of Care MY BUTT! Explain to me then, my leaky filling, gone unnoticed for years by this «highest standard» dentist. My new dentist is the definition of high standards, not Dr. Jonathan Lau.
If I could give him 0 stars I would. After switching to another dentist upstairs, they found out that one of my molars in the back had a «leaky» filling which is why there was this «black dot» on it.
I noticed the dot in the back when checking my teeth probably about two years or so ago, but didnt think much of if because, you know, i go to my regular checkups and they never said anything… So wait, I’ve had a leaky filling for, 2 WHOLE YEARS and YOU NEVER NOTICED IT DR. LAU?! Outrageous.
Dr. Lau is ONLY looking to get your money, he is an INCOMPETENT DENTIST. To make matters worse, Not only does he have rude staff (Teri — crazy middle aged chinese lady) and ulterior motives… he can’t even do his job right!
Dr. Lau is manipulative and deceitful and does not truly care about you, he is only after one thing – your money.
There are many more qualified dentists out there who truly do care for their patients who are 10x more qualified than Dr. Lau.
In regard to his office, yes its nice but, the technology is outdated. While Dr. Lau still had to develop his film of X-​ray scans, other dentists (such as my new one) have moved onto instant scans that show up on the screen immediately after they have been taken– saving time that you have to sit around for 10 minutes and do nothing but stare at the ceiling or fiddle with your iPhone.
I have now switched to another dentist (just upstairs a few floors) who attended an Ivy-​League Dental School (one of the top in the nation) and cleans the teeths of patients themselves (NOT A HYGENIST) because they feel the need to be meticulous. Yes, that right there, is dedication and care.
Oh, and did I mention my new dentist is bilingual as well? With a super modern office? and a KILLER VIEW of Ala Moana Beach? I think this trumphs EVERYTHING from Dr. Lau period.
My new dentist also gave me a 10% discount on already cheaper filling job because I’m a broke college kid.
It feels nice to be treated well… for once. (*TT*)
Oh, and one last thing… about the life insurance thing. Dr. Lau’s mother sells New York Life Life Insurance, which is why Emi J. was solicited about life insurance. How shameless and unprofessional.

I agree 100% with Melody!!!
We have been going to Dr. Lau for years… but not no more!!!
Dr. Lau comes off as a nice guy but is a crook in disguise. He seems very knowledgeable and tells you in nice and understanding ways that you need this that this that this that this that done. The Chinese lady at the front is very quick to try to set up appointments with pricing already waiting for you as you exit the dental area. I believe her job is to try to squeeze the patients for as much money as soon as possible… wtf does she get commission? Wow commission at a dentist. The reason that one of us stayed there for so long is that the hygienist was really nice. But she is no longer there and they wouldn’t tell me why. They even try to sell you life insurance while you are there waiting. They want to squeeze your pockets in all ways possible. The receptionist even argues if you tell them that the dentist made an error on a procedure to your tooth. Teri the receptionist is just rude and inconsiderate. This place is just a business and doesn’t have the patients best interest in mind. Go to a place that is honest and will treat their customers with respect… remember we pay their checks. Don’t go to Lau he is no different than a crooked auto mechanic looking to overcharge for non needed services.