Bank of Hawaii

I have gone to many banks over the years but today I had the best service I have ever received at any bank, EVER! The tellers name was Jessisca P. She was incredibly helpful and speedy! Having three separate difficult tasks, she handled it all without having to send me to different people. Thank you for such and awesome experience!!!

I used the atm at this location to make a deposit. After about a week the deposit was not showing in my account. After multiple attempts to get clarification, finally Kathy from the Keeaumoku branch was able to resolve my issue. She told me my checks where deposited into someone else’s account because of human error and got me my money back. Thanks Kathy! BOH, I’m very disappointed

This is the friendliest BOH we have ever been to. The tellers there remember who you are. Whenever I walk in I feel like I’m a family member paying a visit. I especially really like the teller named Nell. She always updates herself on my life and all my progress with the Miss Hawaii USA pageant. Good customer service is one thing but when someone takes the extra effort to get to know you and remember you, it really shows an outstanding characteristic. Not to mention the place is always kempt and service is always fast and convenient. BOH is already awesome but this bank sets a little more of a higher standard.

This is one of my favorite bank of Hawaii branches. They have decent hours, free parking, and I don’t have to stress when I come here.
The best way to get here is to pull in right when you see «Hokua» right past panya and tango. Then turn right.
The first time I came here, I didn’t even know it was here, and some friends told me because I needed to use an ATM. They have multiple ATMs here. The easiest one to use is the one out front on Queen Street.
I have used the banking services multiple times as well. The tellers here have always been so nice to me. More than just friendly, but conversational and sweet.
I was recently walking around looking confused, and another bank employee asked me if I needed help. I didn’t, I was just trying to figure out what to take a picture of for Unilocal,but it’s the thought that counts.
I highly recommend this bank of Hawaii for your banking needs. It’s nice because it’s close to downtown, but you don’t have to deal with crazy parking and other random things.