Bed Bath & Beyond

Now don’t get me wrong, I love me some Bed Bath & Beyond, but this store is one of my least favorite locations I have visited.
The nice thing about this store is that it is conveniently located near the Holyoke Mall. We stopped in here after shopping in the area and when we walked in we were surprised at how packed the store was but also quickly realize that it is worn down and to be honest the bathrooms were dirty.
On top of that we couldn’t find a single employee to ask a question and when we finally checked out the cashier made a snide comment about us using an online 20% off coupon that wasn’t an «original.» She ended up swiping it was little conflict but the added commentary was a bit annoying.
In the future we wouldn’t count this store out if we needed something last minute, but our preference would probably be to go to the Hadley store.

This view is also in regards to registering at this Bed Bath and Beyond. We did A LOT of research into different places to register, their return policies, selection, and experiences others have had. We settled on going to bed bath and beyond and decided to go to holyoke location though we live in NH to go to a bigger store. I cannot say enough good things about registering at this store. We called earlier in the day to see if we needed to make an appointment and were told to come on in whenever worked for us. We got there and were given a great deal of personal attention by Kellie, who was extremely informative but not at all pushy. There were even times she downsold us on items because she felt the difference in the higher priced models were negligible– you wouldn’t expect that! We were nervous about having someone walk the store with us, but she simply did so to show us the pros and cons of certain products, show us around the store, present us with some shortcuts, then let us loose. It was a fun, low-​stress experience– I highly recommend it!