iPulse

Amazing job replacing the screen on my iPhone 5. They will quick and efficient
pleasant shop to visit!

Terrible experience here. I went to iPulse 10 days ago to get my iPhone 6 screen repaired. 1 week later there was an LCD problem with the screen for no reason. iPulse would not take any responsibility for it and wanted to charge me $ 120 to fix it again! They wouldn’t give me $ 1 discount off that, so I went to Hoboken wireless. Not only did Hoboken wireless give me a better deal but their service was exceptional. I had replaced 2 screens in iPulse in the last 12 months. They have lost a customer for life! Word spreads in Hoboken quickly about these kinds of experiences guys… Be very careful or you will go out of business quickly!

I’ve had 2 devices repaired here — an iPhone 6 with a broken screen, and an iPad 2 with broken screen and antenna. Both repairs were quick and reasonably priced. The iPhone repair took less than 20min so I waited in the shop. The people that work here are friendly and informative. The place is clean, and they have a number of products for sale including accessories for your devices, used and new laptops and tablets, among other things. Would definitely recommend for a quick, no-​hassle device repair.

got my iphone 5s screen fixed for only 60 bucks, that was the cheapest i could find anywhere. Very professional. Great location and facility.

Im not one to write reviews but this was a great experience for me. They had great service felt at home pleasant environment. I had got my iphone 6 and an ipad air repaired. The jobs were quick and efficient, just under 5 mins I had my iphone back in my hands my phone is my life. Looked like new when they had finished the repairs. I would recommend this location for repairs they do just about every repair computers and all. I appreciate the service I am a customer for life.

Do NOT go to this place to get your phone repaired. They charged $ 140 to fix an iPhone 6 screen for me and they replaced it with a defective screen. I’ve been having issues with the touch screen since it was repaired and I also have a black line going through my screen. I took my phone back hoping they would fix their faulty work and the guy threatened me. He pretends he doesn’t know english, but his English was just fine until I told him there was a problem. Then suddenly he didn’t speak English and was threatening me. There are cheaper places to go that do better work.

DON’T MAKE THE SAME MISTAKE WE DID.
We went to this store because it was convenient — and had an absolutely terrible experience. DO NOT bring your phone here. We brought several Apple devices here to have cracked screens replaced. We are a very gadget-​friendly household. My husband travels a lot and has had multiple device screens repaired through the years, so this is a process we’re very familiar with.
On our first visit, they seemed to do good work. We had a cracked iPhone screen fixed and all seemed to be well. However, on the second visit, we brought an iPad Air in to have the cracked screen fixed. Without asking us, they put a white screen on a black iPad — and left the black button in place. It looked terrible. When asked about it, they just said that they didn’t have a black screen. We were in a hurry, so we let it go. At least it was fixed… right?
Bad judgement on our part — we came back again. This time, we brought two iPhones — an iPhone 6 Plus and a regular iPhone 6 — both with cracked screens. They looked fine once they were fixed, but the top left-​hand corner of each phone screen became non-​responsive (we found out later that they used non-​Apple parts to repair). On one of the phones, it looked as though the phone frame had a slight bend to it — so we brought that one in to them first. My husband asked why that might be happening — and the store owner got extremely angry with him. My husband explained that he wasn’t even blaming him at this point, he just wanted to understand what happened — but there was no point, he just kept being angry and dismissive. We didn’t even bother telling him that the 6 Plus was doing the same thing — we gave up and ultimately purchased a new phone.
Next — the iPad they had repaired (with the wrong colored screen)… The screen began to operate as if it had a mind of its own. No matter where you touched, ten other places on the screen started to select as well. My husband brought it back to ask what was happening. The owner completely flipped out on him. My husband very calmly explained that he wanted to understand why this was happening, he actually wasn’t trying to make a claim, he just wanted to get it fixed and make sure it didn’t happen again. Just to be clear — at this point WE ARE TRYING TO GIVE THIS MAN MORE MONEY to fix the work he has done poorly and he is STILL getting angry. I’m aware that there were some language barriers, but my husband was calm, rational and not AT ALL aggressive during this interaction. If anything, he was standing there looking perplexed as this man kept angrily accusing him of being a problem while we tried to pay him to fix something — AGAIN. Some of the things he said towards my husband revealed that there was some racial profiling at play — accusing him of being a problem or trying to cheat him in some way, saying he was «a stressful customer» and «somebody who might cause an incident» when there was absolutely NO anger coming from our side at all — and again, we kept explaining that WE WERE WILLING TO PAY — again!
Whatever you do, AVOID AVOID AVOID this store. They will use non-​Apple products and void any warranty you have, the work will not hold up and they are EXTREMELY rude and disrespectful.

Great place they fixed my phone at a fair price and didn’t try to haggle me or get me to pay more than what it’s worth. They were straight up and forward. They truly are Amazing and quick workers. It only took 5 min to replace my screen. I’m so happy with their work! Totally recommend this place ! Happy customer !

They had my laptop for weeks. claimed they replaced certain items. it still didn’t work. after 3 unsuccessful tries, I realized they were just spinning their wheels. I brought the comp to Tekserve, and they explained that only half of what Ipulse said they had done was actually done, and done very poorly. Within 2 days my computer is now working perfectly. I would not trust these guys with a $ 1000 piece of machinery ever.

«when you try to take shortcuts, you always come up short»
In town visiting family for the holiday week. My iPad mini is positioned in a chair in the kitchen charging. It slides off the chair and falls face down. I’m shaking as I reach to turn it over, and yes, it’s cracked. I immediately Google places nearby that repair iPad screens. I find this place. I did see one negative review about them, but chose to ignore it.
I travel to them, and pay to have it fixed. It took about an hour and 20 minutes. It looked fine, great job. When I get to the car I look at my tablet, and there’s a crack in it. I figure that I’m seeing things or just must be a piece of lint. I immediately call the store and informed him of the issue. He says no problem bring it back. Told him I couldn’t bring it back same day (Wednesday), tomorrow was a holiday (New Years), so I would bring it back on Friday.
I bring in and they take a look at it. They informed me that the frame of the tablet is bent. I informed them that the frame is in the same condition it was when they put the screen on. They told me when I left everything was fine. But now they attempt to reason with me that Apple tablets are made with a curve that make it difficult for screen to be put on, and that’s the reason for the crack. After getting nowhere with the older gentleman, the younger gentleman attempts to reason with me. After about 25 minutes of back-​and-​forth they informed me that they will put another screen on for me for a reduced price of $ 70. But when I walk out the store and if it cracks again they are not responsible. They then tell me to leave and take it somewhere else of course without refunding my money.
This is my first negative Unilocal review. I only write this so that others do not experience the same hardship that I went through. Take your electronics back to the manufacturer, or buy a new one. Trust me!

Fantastic. Had my IPhone 5 screen repaired almost as soon as I shattered it. Service was wonderful. Quick and easy.

Honestly this place is the best place to go. They give you the best service and is always nice. Like if they fixed it and if there’s still something wrong afterwards they will fix it for you again with no extra charge. Totally recommend this place! 5 stars!!!

I put IPhone 4 into a washing machine by mistake with the other cloths of my husband.
Thought the life of the phone and my life was over :). I thought about this place even not exactly close to my house since used them before to fix navigation.
Called IPulse and was given advise on the spot what to do and brought the next day to repair. Verizon told me to get e new phone since water damage cannot be fixed. That was not the case in iPulse and the next day the phone was fixed and working.
Cannot be thankful enough to iPulse

The technician that repaired my iPhone 5s screen was friendly and seemed very knowledgeable. He repaired the screen in less than 10 mins for $ 80 plus tax. I called a few places in the Hudson County area to compare pricing and iPulse offered the lowest.

Happy I discovered this place! Broke my screen and lcd. It got fixed for $ 80 which is very good. Next morning my entire screen went black. They fixed it again free of charge. They didn’t have white screens for my iPhone so I took a black one. The waiting area is inside and very comfortable. I def will come back!

My daughter’s ipod 5^th gen glass shattered and firat went to apple store. They would exchange for a refurb one for $ 165. I searched for other options and decided to ipulse. It cost $ 85, they ordered the glass replacment and took less than an hour to repair. My daughter could not be happier to have her ipod back.
This place was easy to do business and would recommend in a second.

Great location in downtown Hoboken; it beats going to a mall kiosk to get my phone repaired.
I had a cracked screen. The guy who fixed it was knowledgeable, nice and got it done in about an hour. No complaints and I would definitely return in the future (hopefully I don’t have to).

Based on the comment by the owner, I had to update my review. It is convenient, but possible, that the price to replace the glass lowered $ 10 after my visit. However, my review specifically states I asked for both the glass and LCD to be replaced and told that it was. In short I feel I was ripped off as my LCD died shortly after the screen was replaced.
I am very disappointed with this place. I brought my 5 in for a screen repair — they charged $ 90. I was happy to pay this price thinking that my screen would be fully fixed (LCD and all). There were a few weird marks on my phone post repair, but hey I was happy that it was fixed in 30 min and close to 8PM on a weeknight.
Fast forward about a month later. I now have an issue with my LCD. I take it back to this place as they had just replaced the screen. I was hoping they would either work with me since i just spent $ 90 on a screen/​LCD from them. Also, other customers’ reviews said they paid around $ 60 for just the LCD.
I walk in and give the guy my story how I was just there and hoping he could help. Maybe the LCD was just faulty… that happens sometimes. Well, he refused the idea that his store would give me a defective LCD and that I HAD to have dropped it again. (And ruin the LCD without damaging the glass… how is that possible?) Anyway I spend a few more minutes of him telling me that it is my fault the LCD is broken and not anything to do with his past repair — and that they FOR SURE gave me a new LCD.
Finally getting tired of his rudeness, i asked how much it would be to replace just the LCD. He said $ 100. That put me over the edge, for just the LCD and not the whole screen it would be MORE than what i paid the first time.
I came home and looked up their website. First, I am not sure where the $ 90 came from since it does not match their pricing online for screen repair. Also, to repair the LED it is only an additional $ 50 to the glass getting repaired. So if you don’t repair the glass then. well you do the math.
I apologize for such a long review/​rant but I have not had such bad service in my life. To sum it up:
1. Not helpful or willing to listen/​work with you
2. Make up their own prices as you walk in (the girl who walked in after me the first time paid 130 compared to my 90)
3. If you are willing to pay whatever to repair your screen in around 30 min, then this is your place

I stupidly dropped my Iphone 5S and completely shattered my screen. Was pretty bummed I would have to go to Apple, set up an appointment, wait hours-​days for it etc. Found iPulse in Hoboken. While the prices are a lil bit on the steep side, I was more than happy to pay to have my Iphone screen completely fixed in under 30 mins. The staff was friendly and helpful, and warned me there may be some scratches on a part of the phone they needed to access to fully repair. I appreciated the heads up. Like I said, prices little steep but if you can afford it and don’t want to wait this is definitely your place. My phone literally looked brand new.
Edit* Months later. Screen work they did was atrocious, the screen was off colored and literally ripping off, horrible job for 100 dollars. Had to get rid of it because I voided apple warranty to fix it, and my camera was completely busted after. Avoid

I’m not sure this was a four star experience, but I would recommend this place and I do not have any real gripes. My phone wasn’t fixed in 20 mins like other reviewers, but I think 60 mins is not that bad, and they were super busy on the Monday night I was there. This place is right next to Teak, I actually walked right past it, so keep your eyes open! My screen completely shattered, and it cost $ 86 with tax to have a new screen installed. Not cheap, but very quick fix and I was glad to have this option as I am saving my AT&T upgrade for the iPhone 6 release in the next few months. Both employees I interacted with were nice. The only area I can think of that needs improvement would be their communication. I tried to make a reservation for my repair, but was unable to get a hold of anyone by phone or email.