Pacific Tractor & Implement

If I could rate them NO Stars I would. Purchased a B3350 Tractor from Pacific Tractor. That was my first mistake. The second mistake was Pacific Tractor sold me a RCF2060 Rotary Cutter to go with that tractor. 12 months later I am starting to have problems with my RCF2060 Cutter. Excessive vibration, shear bolts breaking while engaging the PTO, etc. Reached out to the dealer and Spoke with Manager Don Nichols and was told the following…“I have sold 10 of these exact tractors with that same exact RCF2060 Rotary Cutter and I haven’t had any customer complaints”. To make matters worse, I opened my Kubota manual for the tractor and confirmed that the RCF2060 is not an implement designed to go on the B3350 Tractor. The B3350 tractor can only take up to a 48″ Rotary Cutter in order to be covered under manufacturer warranty, PER KUBOTA CORP. Therefore when I went to my local Kubota Dealership in WA to get my tractor serviced with that RCF2060 Rotary Cutter I was told that my tractor was no longer under warranty because an incorrect implement was put on the back of the tractor by Pacific Tractor. I have been advised by Pacific Tractor to swap my 60″ Cutter for the 48″ Cutter so my Tractor would be covered under warranty. WHAT? I never wanted a 48″ Cutter, I always wanted a 60″ Cutter. They sold me the wrong tractor with the correct implement I wanted. So instead of Pacific Tractor fixing there major mistake I have decided to take them on through the legal system. Wish me luck!!!

I have bought a few things here and always had a good experience.
I first got a chainsaw and it works great. The only problem ever was when I took it apart incorrectly. When I brought in all the parts, they put it together for free and without any complaints. They said lots of people do that, but only once per person… Lol…
I also have a kubota from here and they are su per good and wi lol even respond to questions over email so I can avoid the time and cost of bringing it in when all it needs it a screw tightened.
I haven’t lots of experience with other stores like this one, but I like this one so why worry…

I bought a Kubota BX25d a few months ago and was very pleased with the experience. Here I am 3 months later and had an issue that ended up being user error and Corey came all the way out to the property figured out the problem and didn’t charge me a dime. I will definitely be doing business with them again in the future.