MPS Heating & Cooling

We were referred to MPS from a friend/​contractor because we had issues with our furnace pumping out cold air. Our friend assured us to a specific person, assuring us of his quality work and honesty. We called MPS, explained our issue, and they insisted we try replacing the filter before scheduling. We replaced the filter, realizing it should have been replaced weeks prior, and it helped for a short period of time, but began pumping out cold air again. Even though replacing the filter helped temporarily, I was so impressed he tried to help us troubleshoot the problem before coming to our house and charging us for work. Ultimately, he ended up coming out, and the culprit was loose wiring. Because the furnace is old, it will likely need replacing in the future, but he assured us it should serve us well for another few years. I greatly appreciated that we weren’t pressured into new equipment/​work. And he was very reasonable in what he charged for taking the time to come out, inspect the furnace, and tighten up the loose wires. We will definitely call them again if issues arise, and when we replace our furnace.

After searching online for a new AC repair company, this one popped out due to its high ratings. However, they came out and charged $ 219 to fix it on a Friday, and on Tuesday it stopped working again. When we called them back, they were going to charge us again to come out and look at it, which frankly is wrong on so many levels, and who knows how much more it would cost for them to fix it. Our prior AC guy, who unfortunately retired actually stood by his work, these guys do not.

It was the hottest day of the year in the middle of the warmest summer we’ve had in years. The air conditioning went out and the timing was horrible. After hours and the soonest we could get someone to come over was Tuesday.
I called MPS after 5 pm and they answered with a commitment to connect with me the very next day. Not only did he connect. He came after hours and fixed the system in less than an hour. The prices were incredibly reasonable and they were so polite.
I would highly recommend them. Their customer service and low prices were beyond expectation. Thank you!!!