Terrible customer service!!! Not only did they screw up on appt time but they never returned my call when I called to reconfirm!!! Very rude!
Alana W.
Place rating: 1 Denver, CO
DONOTBEFOOLED! Thought I was going through some BBB certified company called Healthy Home– they sent out this third-party contractor called Same Day Carpets. Not only is my carpet crunchy and stiff in the areas I had pointed out that needed special attention, but the house reeked of dog urine for like 3 days, even though I paid extra for their deodorizing treatment. Also, the«gentleman» who fielded my call when I wanted a refund was quite rude and unprofessional and accused me of trying to «steal money from the company.» Save yourself a headache and pay the extra money for Stanley Steemer or Coit. You’ll be glad you did!
Melissa J.
Place rating: 1 Littleton, CO
Beware !!! This company changed their name from«Pure Fabric & Carpet Care”– check that out on the Better Business Bureau website and you’ll find an F rating with almost 50 complaints filed in just a couple years. The complaints are not just for poor work– this company cons people out of their money promising work that is never done. The address they list for the company is a PO box– don’t be their next victim!