Edible Arrangements

Ok, so I take my Unilocaling seriously so I rarely even acknowledge when a manager or owner messages or posts a response about a review that I posted.
BUT I was contacted by the staff at Edible Arrangements about my review, and I truly feel they were concerned.
At the time of my review, I had not gotten my arrangement, nor had Hubby gotten his refund for the purchase.
Once I was contacted, I gave hubby’s info to the owner and forgot about it. Obviously, he was contacted by them.
At the end of the day, he did get a refund and an apology. Edible Arrangements also sent me a box of my favorites with a heartfelt apology. That part was completely unexpected.
I do believe that this location is new so it has some kinks, but at the end of the day — there is a genuine care for their customers.
My favorite edibles:
White chocolate covered strawberries
(Regular) chocolate covered strawberries
Chocolate dipped pineapples
Anytime I have received an arrangement at work — each and every piece of fruit gets eaten. Yum!