I was wondering if all H&M stores have a co-ed fitting rooms that have curtains for the dressing areas instead of doors with locks on them? I was at the Hicksville, NY location at the Broadway Mall on Thursday, January 28th around 5:30pm. I had picked up a few items to try on, and went into the fitting room — only to see about 5 teenage boys hanging out in there. They were fooling around going into the dressing areas where no one was, laughing loudly and obnoxiously. I tried on my items, changed, and left to get different sizes. Upon my return to the fitting room, those boys were still in there. I went into a different dressing area than I was previously and closed the curtain(the boys saw me go into the area and close the curtain). The dressing area next to me was occupied by two people, and they were giggling and speaking in Spanish to each other(so I don’t know what was said), but there were no clothes being tried on(no sounds of hangers or usual sounds you would hear in the room next to you). I was trying on my items when all of a sudden one of the boys hanging outside the areas slowly walked by my curtain, and then opened the curtain slowly to peek in on me. Luckily, I was facing the curtain at the time, as I was about to undress out of the clothes I was trying on. The boy then opened the curtain completely and walked away laughing, saying«sorry» after I yelled«Excuse me!!». While I know you cannot control the actions of teenage boys, my complaint is that there were no staff members in the fitting rooms for assistance, and there was no manager taking care of the situation of teenage boys loitering in the fitting room. Additionally, I would rethink the curtains/co-ed dressing room areas if situations like this are going occur. I am embarrassed and irritated by the situation.
Evonna A.
Place rating: 4 Queens Village, NY
Probably the most organized H&M store I’ve ever visited. The floors are clean and it’s actually easy to find things. They have a huge store and a wide variety but I find that the prices tend to be much higher than those of other H&M stores. The customer service is average I never had a problem and the fitting rooms are more organized than other H&M’s. This store is located in Broadway mall so the parking is easy unless you park right near the movie theatre. I usually go late at night so I can shop a little then see a movie. It is also convenient because there is lots of places to eat at nearby. They usually take all coupons and I personally like this store the best. I just wish they HD the same prices across the board.
Zaneta O.
Place rating: 4 Queens, NY
Big selection here except for the kids stuff. I think that could be improved a bit but other than that the salespeople are helpful and the space is big and does not feel cramped. The fitting room could stand to be a bit bigger too but they are working with the space they were given.
Cindy L.
Place rating: 5 New York, NY
This is a pretty decent H&M for being in a not so popular mall. The layout is bigger then the one at Roosevelt and there is a lot more open space. I tend to come here when I want to go to H&M on Long Island because it is not as crowded and it always has everything in stock. Sometimes the line can be long on a weekend but it still is shorter then the disaster that you will run into at Roosevelt Field.
Laura C.
Place rating: 4 New Hyde Park, NY
I haven’t stepped inside H&M in years due to too-much-hype and constant disappointment but I was pleased to find a lot of apparel I liked at this location. It’s much bigger than the H&M at Roosevelt Field Mall.