Tile Gallery Plus

Well I’m in the process of dealing with them, so far not off to a good start. I was quoted $ 4.99 a square ft. Came out to $ 1200.00. If I paid cash — no sales tax. I told John I would be using a credit card. So I thought it came out to $ 1200.00 because of tax. (at $ 4.99 a square foot it should’ve been like two hundred less) when I went to put a deposit, I told John I’d be paying cash so what would the price be.
1. He says he doesn’t take credit cards (his website says he does) and he told me my first visit he did.
2. It’s $ 5.99 a sq ft installed, because they are removing old carpet.
I think I got the olé bait and switch.
Wondering if I should walk away now or what?
Was thinking about taking carpet out myself to see if that would reduce price!!!

So my roommates hired these people to do many different jobs in the house. Remodeling the kitchen, cementing the backyard and walkway and repainting the house. They dont show up for days at a time, when they do show up they never fonish a project before moving to the next one. All of the projects have been started at once and the whole hoise osba complete disaster, they dont clean up after themselves. They won’t finish one project… basically our kitchen has been out of commission for almost a month now. They installed the countertops without fixing the wall and doing the backsplash. We had to fight with their boss to get them back over here to work and finish the job. Completele disaster!!!

DO NOT DO BUSINESS WITH THESE CROOKS!!! I WENT TO THE STORE TO REMODEL MY HOME. AFTER THEY MEASURED MY HOME, AN INVOICE WAS MADE OUT AND I WROTE A DEPOSIT FOR $ 1000.00. THE STORE CASHED MY CHECK AND NEVER DID THE JOB. THE OWNER NAJIB MOHAMMAD SAMARA (AKA JOHN SAMARA) AND HIS PARTNER MICHAEL FARAJ REFUSED TO ACKNOWLEGED THAT I GAVE THEM A DEPOSIT AND WOULD NOT GIVE ME BACK MY MONEY EVEN THOUGH THE INVOICE STATED THAT I COULD GET BACK MY DEPOSIT AT ANYTIME. I AM NOW TAKING LEGAL ACTION. OTHERS I HAVE RECENTLY LEARNED ALSO GAVE THE STORE DEPOSITS AND NEVER GOT THEIR JOBS DONE NOR DID THEY GET THEIR DEPOSIT BACK. ALSO STAY AWAY FROM JOHN SAMARA’S PARTNER WHO OWNS THE OTHER TILE GALLERY PLUS STORE ON 16 911 MAIN STREET, HESPERIA CA. AS JOHN’S PARTNER, HE ALSO REFUSED TO ACKNOWLEDGE THAT THE STORE OWES ME $ 1000.
HERE IS AN ARTICLE ABOUT NAJIB MOHAMMAD SAMARA (AKA JOHN SAMARA) BEING ARRESTED BY THE DA FOR LYING TO THE COURT. THE ARTICLE IS FROM THE INLAND VALLEY DAILY BULLETIN NEWSPAPER.
Hesperia business owner charged for not carrying state insurance
By Doug Saunders, Staff
Posted: 04/​02/​2013 04:50:11 PM PDT
April 2, 2013 11:52 PM GMTUpdated: 04/​02/​2013 04:51:24 PM PDT
Hesperia — The man who owns Tile Gallery Plus in Hesperia was arrested by San Bernardino County District Attorney investigators for not carrying state required Workers Compensation insurance.
Najib Mohammad Samara, 58, was arrested at his Hesperia business and booked into the San Bernardino County jail in Victorville. He is being held in lieu of $ 25,000 bail.
Samara was the subject of a criminal investigation in January 2012 by the Workers’ Compensation Insurance Fraud Unit.
As a result of the investigation, criminal charges were filed against Samara for failing to maintain workers’ compensation insurance for his employees, according to the DA’s office.
At his June arraignment, Samara provided documents to the court proving he was current with the state required insurance.
Officials with the District Attorney’s office said that the insurance policy Samara provided to the court, was cancelled a month later due to non-​payment.
In November, the California Department of Standards and Labor Enforcement (DSLE) conducted a follow-​up inspection for possible violation of California Labor Laws and confirmed that Samara did not have workers’ compensation insurance for his employees, according to DA’s officials.
DSLE issued several citations for California Labor violations and issued a «Stop Order» advising Samara that no employees were allowed to work at his business, officials said.
Samara, if convicted, faces a possible one year in prison and a fine
starting at $ 10,000
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Update 9-​26-​2012 —
Granite went in and looks very nice the second time around. Project with these guys is complete, but I cannot recommend nor will I use Tile Gallery for future projects.
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Currently working with these guys for granite and travertine install. So far the quality of work the sub has produced for the granite was crap. The sub just took measurements and didnt bother to make any templates. Any novice knows that not all walls are straight, so the only way to truely cut granite to fit properly is to make a template. They installed cracked granite (cracked in 3 places and placed the seam over the dishwasher which is a no no and the granite didnt sit snug against the cabinets (you could still see the plywood that was under the granite. When we called back out the sub said he could repair the granite. He totally missed the point… You installed cracked granite dude, wtf. Anyways, Rob and Tommy agreed that the granite would need to be replaced. If I hadnt paid for the install in full I would have walked away from these guys. The new granite slab should be installed in the next few weeks, 4 weeks later than originally planned. Before the new slab is cut I will need to speak with Rob and Tommy because I dont want the sub to show up at my place and try to install the same shitty fitting granite as before. I will update my rating if necessary once the installation is complete, but for now I think 1 star is generous. To all else out there considering these guys, yes prices are good but that is at the expense of you the customer because they have SOME crappy subs.

needed a carpet done. deposited $ 1000 money in cash. waited for 2 weeks with a tenant waiting and living out of boxes but i would call and here are some of the excuses:
the carpet is defected.
the dye of the carpet came out too light.
the dye of the carpet came out too dark.
the workers will be there. (doesn’t show up)
the carpet storage is closed for the holiday. (it was columbus day)
it will be done in 2 days (doesn’t show up)
finally got tired of waiting and asked for the deposit back but they wouldn’t give the money back till i call the police. worst experiance. ever.