Polished Too

I got a manicure and pedicure here about a month ago and it was amazing, one of the best I’ve ever had. I went back today for a pedicure and left bleeding. The nail technician sliced the side of my toe open with the tool used to remove callus. When it was time to check out, the receptionist did not ask how my service was, but rather charged me full price. I don’t feel that it is fair to charge clients who leave bleeding and in pain full price. I know that accidents happen, and cuts happen, but I think that the salon should have made it right.

Pedicure was ok, nothing out of the ordinary. Gel mani was the worst I’ve ever had. I asked for a coffin shape (on all nails, obviously) yet, that is not what I got.. I wanted to like this place, it was my first time here. Also, I asked for Nini, based on what I have seen. Yet, I got another girl, which I was unaware of snce I’m new here. Expensive for what I got. Over $ 100 for pedi and a color change in my finger nails!

This place is such a gem, especially compared to the other nail places I’ve tried around here. The design is so much more aesthetically pleasing than your typical salon and it smells a lot better as well. The staff is super friendly.
I got a new set with French tips, and a stencil design. My nail artist, Lyn, did a beautiful job (see photo) and managed to get me in and out much faster than other places. To get the new set, French manicure, and nail art my total came to $ 40 after a 20% discount.
I’ll definitely be coming back.

LOVED THEM!!!
Décor, staff, EVERYTHING!!!
Me and my friend came in from out of town and stumbled across this place and when I walked in WOW!!!
We are both so happy with our pedicures :)

Love my nails. It was my second visit to this location. They were running a little behind but that happens and it really wasn’t a big deal. Here’s what was a big deal: the receptionist. Absolutely no customer service, barely a hello, failed to explain the wait. I had to inquire why I wasn’t seeing the person I thought I had made an appointment with. It would have been nice to receive some communication. Lastly, if my only option is to have a receipt emailed or I get no receipt tell me that in advance.
I guess this review comes down to receiving no customer service whatsoever on the part of a receptionist who did very little for the 1.5 hours that I was there. Too bad. Great nail techs here.

Just had my first experience and it was awful. I was excited because my friends had talked it up so much, that I waiting until we got into town to get my nails done!
Long story short my nails are short, and have had gel done a dozen times. This nail tech kept criticizing me for having short nails while making up excuses and blaming me that she couldn’t paint them all the way!
I find I rude to be insulted while I’m paying for a service and to have some doing a terrible job. She didn’t even put a top coat on my toes! I spent $ 50 for a pedicure and gel application, that I just want to take off and get someone else to do it.

Attempted 2 times yesterday (first was around 1130am, 2^nd was around 3pm) to get a walk-​in pedicure and was told both times they had no one available for at least an hour+after my arrival.
I have never before been to a nail shop who has not be able to accommodate a walk-​in within 20 min especially on a Friday. I will not be going back.

My nails always look so good when I leave here Élan is the best! They have so many colors to choose from and when they removed my acrylic the process was completely painless and my natural nails where so long and strong. Love Polished Too!

Love coming here to see Cat and Élan to get super beautiful, fun and the most long lasting gels I have ever had. My nails grow so much and length can absolutely be obtained with gel polish, which is a lot to say for me, a hair stylist always with my nails in hair and water. Cat and Élan are awesome and have always worked with me and my crazy creative nail designs…

First time visiting this nail salon and it was a good experience. Staff was professional and friendly. They were able to fit me into the schedule at the last minute. The location is clean and beautiful. Eva was my nail tech today and she did a wonderful and thorough job on my pedicure. I will definitely be coming back to this location.

This is an amazing place great customer service the nail techs are awesome they do high-​end designs they can do anything that you want I’ve been coming here since they opened I love both owners big Kim and Melissa, and you can’t forget the sweet reception is Haley she can fit you in anytime anywhere she make it happen. definitely have to give them a try.

I absolutely love Polished Too. I have had the best nail experience there. I have gotten my nails done by Big Kim, Nini, Chris, and EJ and every single time the have been more than amazing. I always get compliments at work, they never lift or chip which is amazing! I highly recommend going to Polished Too it is worth it! Best nails of my life!!!

I went to polished too for the first time about a week ago and the girl who did them mist have been new, she cut my cuticles and I bleed a lot. At the end my nails were not the best. I was offered to come back within a week to get them redone.
Getting them redone made my experience much better. No bleeding involved and now my nails look amazing!

Polished too is a great place to get anything done. Came in with the wife to get a pedicure and the service was excellent. Everyone was very friendly and you don’t need an appointment either. The price for any of their services are fair compared to any place around the area and the atmosphere is great with comfy chairs and clean building in general.

I’ve been here before and the first time was the best, this is my second time at this location and I’m not at all thrilled with how my nails turned out. I was told the person doing my nails isn’t good with designs, so I should have just left and came back for someone else but I figured I could do something basic and wait till next time.
I went for a new full set with gel top coat, matte & traditional. I usually go for long stilettos but I opted for a shorter, baby stilettos. My technician I had was prone to shaping my nails with a curve to the left and I had to tell him to reshape them constantly. Eventually I just gave up. I was constantly watching the other technicians do beautiful work and converse with their clients. he did not hold conversation, and I felt like I was a burden when I had to tell him to reshape my nails so often. I’ve seen shorter stilettos look way better than the way mine came out.
I asked the receptionist if I could be sure to NOT HAVE this technician the next time I came in. I’m pretty OCD about my nails and I’m already going kinda crazy looking at my nails now knowing they aren’t perfect.

I stopped going to the original location because the staff was always so rude. They would talk about customers ask they walked in and that made me extremely uncomfortable. When I received an email inviting me back and the location was in Henderson, I thought this was the perfect opportunity to find a new nail salon.
I scheduled my appointment a day before my birthday. I got a pedicure and gel manicure. Well, I asked for a gel manicure but the girl said it was a waste of money and she didn’t think I should do it. I listened… but I think she just didn’t feel like doing it. My nails needed it, but they weren’t bad in a way that it would be a lot of work for her. Anyway, after hearing her life storie and very personal details for almost two hours, I was finished.
The gel was uneven and some nails were super thick, while others weren’t. I had to work after, so I didn’t have time to have them redone. A week after my birthday, I had the gel polish taken off because it already looked like I had them on for two weeks! Clearly, she did not put the gel close enough to my cuticles. Once the gel was taken off, my natural nail was ripped. It took months for it grow out where it looks normal now.
Needless to say, I won’t be returning.

Today I took myself out for a little treat. I had an appointment with Nini (dare I say her name?! I love her so much I want to keep her all for myself! ;D) for quite a few services: Gel removal, Acrylic removal (since my previous set from a different salon had started lifting & peeling at the tips of my nails), Manicure, and Gel Application. Let’s break it down bit by bit.
Ambiance/​Appearance:
This place is made for a queen. Sometimes I like to feel like a princess every now and again, but here, I felt like I owned my own kingdom! It wasn’t too loud (from people, music, or drilling tools), and it wasn’t fast-​paced (making you feel like you are expected to get in & out). I loved the effort in customer service. Which brings us to the next point!
Customer Service:
The receptionist, Elsa, was very kind to me the second I walked in and politely guided me to where the gel colors would be. While I was looking, Nini came up to me and introduced herself (who does that anymore?! Thank you for being courteous enough to let me know who I’ll be spending my time with)! She had a look at my nails because I had informed Elsa that I was hesitant to get my Acrylics taken off and put back on (due to damaging my natural nails & the cost of the services). So, she sat me down to see what magic could be worked.
The Services:
Nini became my fairy godmother today. She was able to salvage every single one of my nails! I was so happy to hear I wouldn’t have to get my acrylic removed then reapplied! During the prepping stages for a fill, I had politely reminded her that I had added a manicure to my appointment (over the phone yesterday). She wasn’t informed but regardless, she went above and beyond to do just that. She stopped what she was doing and gave me an amazing manicure (massage included!) with no hassle for asking. (Because you know, the worst thing is when you feel bad for asking for a manicure with your service at a nail salon and the technician gets cranky!) Nini did not. She happily pampered me!
I have been searching, far and wide, to become a loyal guest to a boutique that goes above and beyond for their clients. I no longer feel like a number in a roster or another person to shoo-​off as soon as the services are finished. I felt wanted there and happy-​to-​be-​seen, even if I was a first-​time guest. I will happily be returning to see Nini again and I already have my next appointment scheduled!

LOVE!
My favorite Unilocaler, Shirley B., posted a special that Polished was offering to new customers ($ 15 for a pedicure or gel application) and I knew I had to go.
I had a friend visiting from San Diego and we decided to go for pedicures. We were able to make same day appointments for later in the afternoon with the friendly reception staff.
The salon is located near the Walmart Market at Stephanie/​American Pacific. It is SO cute inside. The décor is adorable and the staff is really great. They didn’t treat us any different knowing we had a coupon, which was nice.
They have a VERY large selection of colors, it was really hard to choose. My guy did an awesome job and my nails are still in pretty good shape, almost 3 weeks later.
I will definitely be back and look forward to getting a Mani too.

It’s so Miss Fancy Princess looking here at Polished Too. I love that it’s not your ordinary looking nail salon, it’s all glitz and glam! Crystal chandelier lighting, the regal shiny high-​back pedi chairs. I love it. That’s what drew me in.
Salon is pretty new. Open about a month ago. Probably the largest one in this area out of all the ones I’ve been to. They do carry a bunch of nail polish brands and great variety of colors in gel polishes too.
It’s pretty open and airy. There is no strong chemical smells at all.
–Pedicure–
The tech that was assigned to me, Calvin, did fine. Even though chairs don’t have the massage features, or the pedi bowls don’t have the water jets, I didn’t miss it. Calvin took his time and was careful. I was relaxed and comfortable the entire time. The scrubs and lotions used to exfoliate and soften my skin was great! I I really liked how smooth and polished my legs looked afterwards. I went for the basic pedicure that they have online $ 15 for new clients.
Sanitation
As far as I can see, they follow protocol for sterilization, really clean appearance, the floors are kept clean also. They don’t use liners in pedi bowls, but they are sterilized after each use. The nail tech I had used gloves.
–Appointment –
Walk ins are welcome, but I would make an appointment. The place is busy and from what I saw, they are in demand, plus are still short staffed, I wouldn’t want to risk coming here and end up on a waiting list.
I also like they had a strong online social media presence. You can book your appointment on their website or their very own phone app. They also run good coupon deals or online specials on their FB page.
–Prices–
I was only interested in what they offered for pedicures here and I thought Polished Too are in line with the other nail salons in the area. The price list for services is online. Their services for manicures are much higher than what I pay for, but this salon does offer different deals that I might take advantage of. So they have the edge there.
–Summary–
Staff that assisted me were nice. I would and will most likely use the pedicure service here for sure! You’ll find Polished Too’s place in the strip mall where Neighborhood Walmart is, sandwiched between two fast food restaurants facing Stephanie St.

This is definitely a spa fit for a queen, so obviously I had to go.
I saw on Facebook from a friend that they were offering $ 9.00 Pedicures, Gel Applications, or a full set since it’s their grand opening week if you were a first time guest. I decided to set up an appointment for myself and my mother in-​law today at 3:00PM to take advantage and try them out!
I was totally not let down.
The hype is real guys. This place is beyond beautiful and I had the most amazing, relaxing spa pedicure by Calvin!
Even if I was paying full price (which is totally reasonable given the services you receive) my mind would’ve been blown but to be able to experience this spa at the price I payed I almost feel I robbed them!
I cannot wait for two weeks to see Calvin again, and I cannot wait to bring my bridal party here when they’re in town to get the pampering they deserve!