MAC Cosmetics

I’m huge on customer service and satisfaction. I didn’t receive that here. Just happened to be browsing today and walked in here. Two employees saw me yet no one greeted me or offered help… fail! If u can’t show respect to me then u obviously don’t need my money. I’ll shop elsewhere. Mac is suppose to be so huge on customer service but all the employees never give it.

I have had the opportunity to have Artulo as my make-​up artist twice. I don’t wear a lot of makeup to begin with, but I usually get my makeup done for big events or our anniversary.
So, Art has been doing this for awhile. He is easy to talk to and he is always trying to learn new things. He is always welcoming.
I told him the color of dress I was wearing and he matched the eye shadow and gave me a pop of lip color. I was really amazed at the detail and care he used while doing my makeup. I felt like I still looked somewhat natural, but just enhanced if that makes sense.
If you buy $ 60 of product, your make over if free. The only thing that might get annoying is if it’s busy, the makeup artist might have to step away to help other costumers. I was lucky that it wasn’t too busy and he only stepped away once or twice. Thank you Art!

I just started wearing makeup not so long ago so it’s all new to me.
I had a great experience with Shavonna right when I arrived she asked if I needed help with anything she explained how to apply the product step by step she was very detailed. She had a great attitude and smile. Definitely going back.

The people at this mac matched my face powder perfectly! Only this I don’t like about this one is that they don’t have the fillers for the pallets you have to buy the shadows individually

I have never been so disappointed in my life. I went in and scheduled my mom to get her makeup done for 10.10.15. So my mom shows up for her appointment and around 45 after she calls me to go over to look at her makeup. It was the worst makeup application I have seen in my life. Her eyeliner was not even, there was no mascara on her eyelashes, her eyeshadow was one color, and to make things worse you could see a line her foundation met her hair line and the color was way too light for her skin tone. Everyone one else getting their makeup done was looking decent, but my mom look like a clown with super bright pink cheeks. I told my mom to tell them that she didn’t like it, she did and at the end she said they put a little bit of darker eyeshadow and lashes. My mom went it excited to get her makeup done and left almost crying. I have never been soo disappointed and angry with a service I have received. They could of done a better job with her makeup since everyone else’s was looking decent.

I went to get a gift for a friend I don’t usually shop at mac but I went I had the name of the items I needed. There customer service was bad I don’t know if the girl was having a bad day but no excuse for her service she seemed like she was in a bad mood the way she carried her self was as if she was doing me a favor just by charging me for my products, wasn’t friendly at all didn’t offer me help to find what I was looking for. Don’t plan on going back with they way I was treated.

It was my first time getting my makeup done at Mac at the galleria mall. And one of their employee named Katrina, was very helpful. She helped me find the right makeup for myself. I’ve been to other Mac locations and I’ve gotten bad service. I was there to purchase new makeup to add to my makeup collection. She put the mirror in my hand and explained to me where to place the product in the right place, which impressed me very much. Mac is very fortunate to have her as an artist for their company. I will be returning to the Mac galleria location to see Katrina, and I would recommend other people to request her for an artist at the Mac galleria mall. Thank you Katrina for doing an awesome job on my makeup! I will be coming back to see you to get new brushes.

I always get my make-​up done at MAC when I have to anchor on the news desk. The one at Galleria is the closest to our station. I love the friendliness of the staff especially Katrina. She chose the perfect make-​up for me (professional yet stunning) — especially the hot red lipstick to match my red outfit. I really appreciated her attention to detail and felt gorgeous! I definitely recommend her and I plan to go to her again when I’m on the news desk in December.

If you’ve been to 1 MAC location, you’ve pretty much seen them all.
Just your typical MAC set-​up in the Dilliard’s at the Galleria at Sunset. It is small, located right near the store entrance/​exit into the mall and gets really crowded.
If you plan on having full make-​up done for an event, I would suggest making an appointment. It gets really busy, but the staff is awesome, friendly and very helpful.
I am usually just in and out picking up what I need and don’t do much browsing…

This is my favorite MAC location, great and attentive staff, and of course I don’t really think I need to grade the product, as the world already knows that its awesome.
Von. Vaughn, you are a DIVA and I LOVE IT!
Awesome work!

I’m not a fan of makeup at all but I do admit that it does make you look more polished for interviews.
Anyway, I do not know squat about makeup and I was helped by Talia. She was very patient, helpful and delightful! I highly recommend her… she is very good at choosing makeup that complements you.