Legacy Urgent Care

WORST DOCTOR IVE EVER SEEN!!! Dr Slaaak is a pompous asshole. The staff were fine but that «Doctor» is a sack of shit. I highly recommend going somewhere else. Super long wait and you will still be waiting even after u get back there (another 45mins). After waiting for over two hours this dickhead came in there like a Tasmanian devil. He didn’t introduce himself or shake my hand. He didn’t even make eye contact with me before he quickly let me know that he doubts he’ll be able to help me out with everything I need since I had a whole four things I was there to ask about. I guess he’s used to just handling older people who have one problem at a time. I came here because the reviews said he was good but I disagree. He was so rude that I left and demanded a refund. Worst experience ever!

This place is excellent! Am out of town and got an eye infection. Went to Legacy and was told wait would be about an hour. Despite the fact that waiting room was rather crowded, I was seen in about 30 minutes. Dr. Schlaack was great! Personable, quick and thorough. This place is far better than any urgent care in my home state. If I get sick in Nevada again, I know where to go.

I walked-​in for a prescription refill as I am visiting from out of town and had tried for two weeks to get a prescription refilled and mailed to Las Vegas from my regular health care provider.
The desk staff was very pleasant and professional.
I was lucky and was seen quickly, as there was only one other patient ahead of me when I arrived at about 11:00 AM on a Saturday. There were many people waiting when I left.
I was seen by PA Lola Margron. She was very efficient and friendly, and after consulting with the doctor was able to provide the prescription refill I had requested.
I had a great experience with Legacy Urgent Care clinic, not at all like the unhappy reviews I saw from others. I found them very deserving of a 5 star recommendation.

Sure. Go here. If you want to not be heard, be interrupted, and be rushed. Yea, give it a try :(It’s a good place to maybe get an antibiotic if you need one, but that’s about it.

Dr. Schlaaack is great. The front desk staff is incompetent. They never charge the same co-​pay and bill you for visits that should be paid by insurance but werent because they submitted incorrect information.

Was told wait to see doctor was 45 minutes to 1 hour.
Its been 4 hours and Im still sitting here. People who came in after me already taken back. Sick people caughing and sneezing all over me. Im probably going to die in this place before being seen.
Desk staff nice.
Doctor was awesome. Very friendly and upbeat and quite a comedian. Actually enjoyed his antics.

I went to Dr Schlaak suffering with abdominal pain. He took one look at my tummy and pronounced I was distended. He sent me straight to the ER. They in turn said I had large Ovarian cysts and referred me to my OB/​GYN. I had surgery 3 days later — total hysterectomy plus appendectomy plus I had a severe infection that was the beginning of sepsis. If I hadn’t gone to Dr Schlaak, well, I’m sure he saved my life. He is a brilliant doctor and I highly recommend him.

I’ve been to this location many times. They keep changing their hours. They close earlier and earlier. They no longer post the hours by their door. I was there one time and they decided to close before the posted end of the day because I was the only one in the waiting room. I had to find a new urgent care. This is no way to conduct business.

VERY disappointed in this place to say the least!!! They are on the list for my son’s health insurance so I took him there since it’s most convenient to my home. I signed him in, filled out all the paperwork, they collected my co-​pay and then we waited over an hour. Finally my son was called back. The second we told them he was in pain from a car accident, they REFUSED to see him! I was told that health insurance doesn’t cover MVA (motor vehicle accident) WHAT?!? Who has heard of such a thing? I find it COMPLETELY RIDICULOUS AND WRONG THAT THEY REFUSED TO SEE MY SON! At least my time wouldn’t have been wasted if they simply asked me what we were there for when I signed in!!!

This is hands down the best Urgent Care I have ever been to. I have been several times and every time I have seen the doctor within 15 minutes. They are quick and they serve their purpose.

Broke out in some serious allergic hives from new detergent. VA said see you Jan. 29^th!!! Legacy saw me right away for only $ 85. Diagnosed the misdiagnose (VA said bedbugs!!) and new scripts makes a new woman! My skin is absolutely clear and no more itching. Thanks guys. I love you too, VA, but dang! Thanks for being there Legacy.

I was very satisfied at Legacy Urgent Care. I was seen very quickly. Everyone in the office Are great people, all very helpful.

My review is based solely on the front desk, as it was the boyfriend that needed to be treated, so i can’t speak about the doctors. Front desk staff seriously needs to be fired. Rude to everyone, and likes to play on their phone and chat in the back, rather than help clients. Extremely slow service, as i have now been sitting here an hour AFTER he was called back, and it’s not even busy. Go elsewhere.

Fast service! Great bed side manner. Took our son and the Doctor was great with him. The front office staff were friendly and speedy

The front office lady with long hair and a lip piercing is extremely rude and when it was brought to attention she came out defensive and yelled back how I gave her a few different cards because I wasn’t sure which one she needed. She was asked numerous questions and I was ignored and she was rude to my mom. If she was not there than the facility would be a better experience because the doctor and assistants were very nice.

No urgent care is perfect. Sometimes the wait and the front office might not be the most efficient, but this is understandable in a location where number of patients is unpredictable.
But the most important thing is the quality of the doctors. This location is owned by 3 doctors that are so good that I fired my regular family doctor. They are very knowledgeable and makes me trust them fir all situations that need immediate attention, and I would even trust my regular general care to them.

The PA Ignored my chief complaint and blew off my symptoms. I was told I did not have pain. I have been treated two other times at Legacy for the same condition (inflamed disc in my back) over the last two years with success and this PA refused to administer the same treatment. Instead gave me an experimental medication and referred me to her friend’s pharmacy to get it.
Horrible experience, and days later, am no better.
I took the meds but did not get them from her friend’s pharmacy.
Front desk staff was friendly.
I will not return to Legacy Urgent care

This place has really gone down the last couple of years. The good doctors and physician assistants have left. I went in today to get refills on my prescriptions as I always do. I was seen by a pa named Brian. He told me that he wasn’t sure if he could refill my prescriptions and would check. I was in room and waited 45 minutes and nurse came in and said he couldn’t refill the prescriptions and to see Dr Schlaack on Monday. He didn’t even have the decency to come back in and tell me himself. I am a 20 year patient and will never go back there again. it’s a real shitshow of a place and unprofessional and a joke. They accept MGM direct care insurance and I will mention to employees services what happened and try to get our insurance to pull out covering thousands of employees at this clinic. This place is a joke. Brian told Me I can be a DEA agent and he has to be careful

The wait: I arrived when they opened at 8am on a Monday. As a new patient I had paperwork to fill out. Once it was filled out I was taken back within 5 minutes. Pretty speedy in my opinion.
The front staff: eh, not the best first impression. This is where they lost a star.
The medical staff: Really the best I have come across in a long time. Dave (P.A.), Rose, and the X-​ray tech (whose name I do not recall, shame on me) were very friendly. They took time to explain things, spent as much time with you as you needed, and they all had great personalities. Really I was very impressed with the medical staff here.
I highly recommend that you come here if you find yourself in need of medical care. Some complain about being seen by a P.A. I prefer P.A.‘s. The ones I have seen seem to love what they do. They don’t have the egos of MD’s, they don’t treat you as if you mean nothing to them. If something serious comes up, they know when to hand off to an MD.

While this place is cheaper than the ER, this is not the place to bring your child. My mom likes going here because you don’t need an appointment and can usually get into see the doctor or PA within 20 minutes. So, she suggested this place when my daughter hit her chin on the side of the pool.
My daughter is five and jumped in the pool, and then changed her mind. She hit her chin good and I could tell that it was serious enough to need stitches. As I have experienced the cost of ER recently for my children, I knew that I didn’t want another big bill. My mom called and verified that they did stitches.
They did not have dermibond and had to use regular stitches. The PA allowed me to hold her head and distract her while he put the three stitches it. It wasn’t as easy as the dermibond, but not too bad.
The real trouble came when the stitches had to be removed. The PA pulled on her stitch and she lost her mind. The nurse, who is married to the main doctor, talked my daughter down. Then her husband, the rude doctor, came over. First he yelled at me for wanting to be near her head to talk to her. He yelled at her. Finally, she kicked him in the head. (which made me a little happy) He asked her if she wanted her daddy and she said yes. So, he told me clearly I could not handle her and she would need my husband there. He just wanted me to leave.
Haha, little did rude doctor know was that my husband works down the street and it was near lunch time. My husband was there in 5 minutes. He went back in there with her. While she gave everyone more trouble and kicked doctor again, we got the stitches out.
I promise that I will never return there again. There are other places in Henderson/​Las Vegas for quick care and this place is not worth dealing with the rude, uncaring doctor.