Griffis Cornerstone Park

Not sure why everyone has so many complaints. This place has been absolutely wonderful for me! No complaints at all. The second I have any issues. It’s fixed immediately! All the staff is extends nice! Super quiet area! Clubhouse is absolutely gorgeous, and pool is great! Yes, I’ve seen ONE scorpion in my apartment but I’m not gonna throw a fit. I just spray my own apartment inside and outside the doors to be safe! I would highly recommend these apartments to anyone and everyone! I just renewed for 15 months! Thank you griffis cornerstone for your amazing service and wonderful apartments! They’re always kept so clean and look nice! Also, I GREATLY appreciate security being there at all times driving around watching for our safety!
And as far as all the people with negative comments, sounds like something just didn’t go your way when you left (and or didn’t pay rent on time) whatever it may be… But no need to slam any of the staff. They’re all great, they’re PEOPLE. everyone makes mistakes. And they all usually fix their mistakes if they’ve made one! Rant over!

Infested with scorpions, stay far far away! Saw about 10 of them during the time I lived here

I recently moved out and it wasn’t a bad experience at all. I think all the people who left bad reviews– forget a few things.
The staff explained to me that I would have another 2 or 1 ½ water bill (s) that would come out of my deposit. Our usual water bill was 50 – 60 bucks a month. Times that by 2 or 1.5 and that’s about $ 100. Which is the total of your deposit.
When I got my bill I did have questions and the staff was more than happy to explain in detail so I understood. Everything was documented and I don’t feel like I was ripped off or that they made up charges to keep/​take my money or anything.
I think people 100% expect to get their full deposit back but don’t think of the reality that you have to pay your water bill (again; explained to me multiple times) and that pets do cause damage even if your apartment doesn’t smell like urine.
I’m giving the complex 4 out of 5 stars. Every now and then it was a bit noisy but that makes sense when you’re living in an apartment. A whole bunch of people living close together…
The maintenance works were always fantastic and took care of my problems quickly. They do have s huge complex to take care of so that things always got fixed in a timely manner was appreciated. Even on Sunday!
The amenities were also can great. I wish the clubhouse renovation hadn’t taken as long but it does look so awesome now.
While living at the complex the office staff did change some but I did always find a smiling face even if it was a new person. If someone didn’t have an immediate answer for me they all were accommodating and pleasant to do what they could.
I miss this place! Less than happy with my new apartment.
Lastly, just remember that people only really take the time to right a review after a bad experience and typically out of anger. :)

Sadly, after my 15 month lease, I had no choice but to not renew and move. Here are my two biggest and only complaints:
1) Management does ABSOLUTELY nothing to control loud and inconsiderate, obnoxious neighbors. A family with a toddler moved upstairs and it was constant screaming, crying, jumping, running and stomping for the last three months I was there. I reported this numerous times and it only got worse. Reading other reviews, it appears like this is a big problem.
2) After always making my payments on time and never being a problematic tenant they made is impossible to consider renewing my lease. They WILL raise your rent significantly higher to where you have no choice but to leave. Your loss.
Hope they read these reviews and fix these issues. It’s a shame because the area and apartments are beautiful. It’s too bad.

I have only lived here for 3 weeks and I will come back after a few months to do a complete review. I just wanted to post that I found a scorpion in my apartment tonight. I have lived in Vegas for 6 years in 2 different places and have never once seen a scorpion. Obviously this is the desert so I know they are an issue in some places. I specifically asked if there were any scorpions in this Complex because I have a 3 year old. I was told no and I didn’t see anything in any reviews about them either so I took the risk here. I just wanted to let everyone know I found one and when there is one there is probably more.

Wow, I honestly think several of the reviews below are a bit overexaggerated or are out of anger because they didn’t like how something went during their stay here.
I’m going on my 8^th month living here and I like it a lot. I’ve lived in a couple different apartment complexes in the lv/​henderson area and quest had been the best so far.
The staff is great. Justene, ebony, and Celeste have always been very nice and helpful. The maintenance crew always greets you and their staff overall gives good vibes to their residents.
The amenities are nice. Business center is nice (although they could use some new chairs), Starbucks machine is lovely, pool and workout room are always clean. I’ve never experienced anything dirty or broken.
Never had issues with plumbing or maintenance. I had one small issue with my tub and it was tended to in a pretty timely manner. (Keep in mind this is a fairly large complex, you can’t always be catered to the minute you want it done)
Love living here overall. Awesome location, stephanie street has everything you could possibly want. If they made it easier to get in without remote (call box), had 24 hour security and more of the amenities were available 24 hours, id give the place 5 stars.

My fiancée and I have lived at Quest for several months now and I feel like I should put my two cents in because of all of the negative reviews here.
The apartments are nice, the staff has always been helpful, our sevices requested are tended to almost immediately, the pool (s) and gym are adequate, and the property is clean (besides some of our lazy fellow residents that don’t bother to clean up after their dogs). Yeah it is a little bit $$ but if you don’t agree with that then move to a different apartment complex.
So for now all is well, and I will be sure to update this review if anything goes sour.

Just moved out from quest apartment homes and had been living there for 18 months. When I moved in, no one cleaned carpet for me or did any wall painting. I left apartment in perfect condition, cleaned carpet 2 times per year and then finally bought vacuum carpet cleaner to keep it cleaned as I have a puppy who was trained to pee on balcony on pad but she accidentally could do a mess and I was always right there to clean.
As I have a dog, management decided to rip me off taking my $ 400 deposit due to having a carpet damage done by dog which is bullshit. they said they would replace the whole carpet for $ 280 or smth. i was wondering if its real to replace the whole carpet for that much money in 1300 sq ft apartment as they don’t do patch work– that what I was told. i guarantee they just keep money and simply clean carpet without replacing it and then other renters will move in and the same thing will happen again.
Moved to Vegas bcoz my school is closer to drive. Thought I would be back in a year to Henderson or so but definitely not in to this place.
It doesn’t matter what, they will try to find an excuse to keep ur deposit.
This is not fair when ppl are making rent business, taking rent pays and deposits from customers meanwhile you, as a customer, cant get any service for free except changing burnt bulbs.
They would have had better reviews and higher rent enrollment if they had done at least carpet cleaning for free to those customers who lived longer than a year.
And furthermore, taking $ 200 non refund deposit for my dog, in addition $ 200 refundable deposit for the dog again and charging me rent -$ 25 each month is way too much when you don’t even have enough space to walk for the dog… like in a cage there… poop is laying all over and garbage is scattered by the wind and spills of coffee and oil right before u enter ur building. obviously saving money on yard cleaning.
Also they charge $ 200 non refund deposit when u apply to be renters, plus $ 200 refundable deposit in case of damages!!! Are u kidding me?
I do not recommend to move in to Quest Apartment Homes not because I don’t get my deposit back, it’s simply due to not good care of apartments before somebody moves in and then when u move in you are trapped as they will say you damaged the carpet and this and that…
When I moved in, I hadn’t had any dog yet, but pet hair was all over tucked between baseboards and carpet (the pet was living there before I moved in), even paint was on top of hair;it means when they even do some cleaning and painting they don’t do it properly, so lazy to clean and vacuum thoroughly and then put the paint on.

Worst place I have ever lived at. The office said is very unprofessional, shady, and do not care about their residents. I WOULD NOT recommend living here. Justine doesn’t even know anything about the industry and is dumb founded about everything. When she first gave us our apartment, she gave us a handicapped one… We were not going to live in a handicap apartment. Then she told me that an actual unit would not be available for another month so she made a stay in another apartment until our apartment was ready. Tony the maintenance Guy is constantly buying drugs off other residents which one instance I witnessed it. The buildings are very pretty and has a lot to offer, The landscaping is phenomenal and the pools are wonderful. But in order to make more money for the company and to have the business grow I believe that you need to weed out some of your staff members because they are the reason why people are submitting their 60 day notice. I signed a year contract and I am being kicked out of the apartment by management because of my dog that I have which don’t forget he does have a paper from my doctor stating the fact that he’s my service dog.

DO NOT RENT HERE!!! HORRIBLE MANAGEMENT AND HORRIBLE STAFF!!!
It is such a shame that these apartments are so nice and great looking but the office staff and management are horrible!
They are sneaky with money and will try to get it from you any way they can! It wasn’t just us either! My neighbor, while we were there, said they were trying to charge her for carpet repairs that she was trying to get them to fix in the first place from the balcony door catching on the rug! Then they were trying to charge us to pay for all new carpeting in our two bedroom apartment because there were only two spots that just needed to be replaced from our cats. They were only about a shoe box each size and yet they said since they don’t do patch work they were going to charge us for over $ 600 worth of carpet repairs! ARE YOU NUTS! So we fought them on it all the way and we just ended up not getting ANY of our deposits back. Such a load of crap! HORRIBLE PLACE AND BEBE IS HORRIBLE TOO!!! Not a way to handle a business. Only rent here if you never have to see the staff and in that case just don’t rent then!

This complex is for looks only. Hot tubs is constantly broke by children not even living there. Gate is constantly slow on one side and never fixed. People rarely clean up after their dogs making the outside somewhat disgusting. Would never rent here again.

The worst apartment complex tied because of the management and the people here are sketchy and now there are gangs but across the street from Panda Express and down the street from the wealthiest place in Henderson but the worst cops in the nation because they are sketchy to

We have lived in Quest Apartments ever since we moved to Henderson over two years ago. The complex is clean, well maintained, has some of the best on-​site superintendents you could ask for and the management staff is pretty great. We have enjoyed living here these last couple years and plan on staying until we decide whether or not we will buy a home in the area.
The gym is acceptable, clean and does not smell too heavily of body odor, plus it is open 24 hours a day. Some of the machines has TV’s which is great, and there are two flat screens in the weight area. If you want, they have the radio too and you can even put in your own workout CD. They have a special room with a TV for those who want to do DVD workouts, and there are plenty of mats in all areas for stretching, yoga, etc.
There are tanning beds next to the bathrooms in the clubhouse, sometimes they throw cute little parties during the holidays and there is a Starbucks coffee machine in the complex that we can all use for free. They have the standard computer room and pool tables, very nice and simple.
I don’t like that the pool is not open for 24 hours like many complexes in the area — maybe this is because of irresponsible tenants or outside teenagers having a rave at the pool all last summer and shutting it down several times due to glass on the floor of the pool and vandalism. I don’t like that they send out letters without really thinking about what they’re telling us in them — sometimes the letters are illogical and overly abrasive and it gets a bit exhausting. However, I do love that they give you a heads-​up when they come in to inspect the fire detectors and sprinklers or when they need to inspect the fire extinguishers in the units themselves. Even though it took them over 5 months, they finally took care of a situation where a tenant allowed their dog to urinate all over the building and not clean up after their pet, but at least it was taken care of and they did power clean the area twice.
Their billing system is a bit off — originally we didn’t have to pay for garbage removal, now we do, now we have to pay a service fee with each bill and have no way to avoid it, just little changes that never existed before Greystar became the management company for the complex. I do like online billing and payments, but too bad it locks me out all the time and is a hassle to refresh. However, the place is clean and even if the tenants have poor behavior at times, that does not mean the complex is terrible. It will definitely do for now, especially since we pay under $ 1000 for a two bed/​two bath and two walk-​in closet apartment!

I sure wish I didn’t have to wait for maintenance to fix my apartment. I don’t like chasing these guys down.

Review of Gym:
It meets the standards of a luxury apartment gym. The size of the gym is small but it provides 2 treadmills, 2 elliptical machines, and a weight room. In addition, there is an adjacent playroom for children to hang out while their mommies are working out (yes, there is a television in there). The equipment is in good condition because the apartment complex is new and also because it is well maintained. There are 2 flat screen televisions for general viewing but also some of the machines have mini-​TVs installed on them which is quite convenient. Unfortunately, the quality of the mini-​TVs are mediocre. Lastly, they provide towels and a water cooler in the gym!
24-​hour access is really convenient! Unfortunately, you can’t say the same about the pools. Gym access is limited to renters but their guests are allowed to use their facilities.