Crossing at Green Valley

I moved into The Crossing in September2014 but as the months went by i decided I wanted to find somewhere else to live. Nikki was a doll and was very helpful and kind.

by far the worst complexes I have ever lived in. The price was right at first but now I’m wishing I had spent more so I wouldn’t be stuck in this hellhole! the water trash and sewage fees are insane, almost 70 $ a month for one person in a one bedroom. the apartments are old and full of crappy old appliances, even the toilets suck! parking is terrible and I usually have to park pretty far from my apartment, which sucks when I work late nights and usually don’t get home till after midnight (I’ve never had parking issues at any other complex in vegas or henderson). The managerial staff is horrible and truly don’t give a shit about the renters. One time a maintenance man turned up to fix my sink and reeked of alcohol. I was happy my boyfriend was home at the time. terrible terrible noisy smelly dirty place to live. cannot wait to leave! wish I could warn more people about this place!

This is the worst apartment complex I have ever lived in. The apartment is old, filled with bugs and everything breaks. They won’t replace anything until you call over and over. the manager Jane is a vindictive, evil women who doesn’t belong in management. DO NOT move here! the price is too high for old appliances and when we moved in there were stains on the counter, doors never locked on the patio and you can always smell drugs thru the vents and they never did anything about it. There are cats that live on the property that are all stray cats and the apartments just let them run around. I moved here a few months ago and when the past month I couldn’t catch up on bills. When I could show them proof of rent they didn’t care, still said they would file for eviction. I went down to the court and filed a motion and when I went to court they told the judge I had to move out and wanted possession for the apartment. I took it and had a week to move. They tried billing me for early move out and are trying to get 4000 in move out costs when they wanted me to move out. Do not move here Monica, Jane are liars and thieves and you can look at other reviews and ask residents. No one has anything nice to say about either one of them. I never was evicted or it would be on my credit report how ever when I was trying to get another apartment complex Jane told them I was being evicted so that We couldn’t move into another place. Read peoples warnings and do not move here. I have a lawyer and suing them. The manger will lie to your face and extort you for money. I took pictures of the apartment before I left and they will never get 4000 from me. They even tried charging me for court fees. I laugh be ukase the people that work here are uneducated and think there were 6 bags if trash hahaha. Ask neighbors and people who walk around they will all say the same thing. They all so have out dated ac units that went out, our power bill was over 300 a month. They all so bill water separate and it always changes. Save receipts for everything because you will never get anything back. Will not matter how the apartments look because they will find things to bill you for. In the picture you can see and for an example they represented them selves and never had a lawyer but some how want to charge me for lawyer fees, interesting.

This is the worst apartment complex I have ever lived in. The apartments are about 25 years old. The pool was always closed, and they always shut off the water. They do random checks through out your apartment. Always keep your receipts, because they will try to charge you for things you already paid for. Don’t even bother cleaning your apartment when u leave because they will charge you 100%.
I definitely would not recommend this place to anyone. Like I said keep your records.. Because they will try to hustle every dollar from u!!!

I LOVE this apartment complex. I moved in here over a month ago and everything is perfect. Although I am on the street, the noise level is extremely low and the traffic doesn’t bother me. Calm and respectable neighbors in the back building.
The amenities are great, price are a bargain, and Kelly one of the ladies that works here is super nice and friendly. Everyone here is pretty nice in general. I’m not sure why people don’t like living here.
NEVER seen a roach here, and this is Nevada, roaches are everywhere, but none at all here. Rare to see a bug.
No problems with appliances and if I call the front desk someone comes asap to even fix a light bulb.
Great, safe, convenient choice for anyone, really.

1.0 Stars
Location Overview:
This apartment complex is in a great neighborhood. it is a cross from a grocery store, Starbucks, McDonald, storage place, animal hospital. Drive from here to the mall is about 5mins. No loud traffic (normal). On the crossroads of Warm Springs and Green Valley. On the outside this apartment complex is beautiful. There are two pools and a area for dogs to play. This location is right next to a golf course.
Customer Service:
In the beginning during the paper signing process and looking at apartments, the ladies working here were nice. They gave us all of the information we needed. However, after 9 months of living here it has been nothing but problems concerns and nonsense. Maintenance has been an issue as well
Quantity/​Quality:
As far as quantity, this apartment has around 380 – 400 units. Plenty of apartments. Quality is not the best. As someone moving out on their own for the first time, I thought this was the best apartment for my budget. In a great neighborhood I truly believed this to be a good apartment. However after 2wks in we had the kitchen and bathroom lights go out. The A/​C started to make loud/​strange noises. Maintenance has taken their time getting to our apartment to fix things. It most definitely is not what i was expecting.
Side Notes:
Be well aware that the customer service is not that great and that you will need monthly maintenance on your apartment.

Renter beware!
The rent is artificially low due to the sneaky fact they have hidden charges.
Sewer water trash can add up to $ 100 extra monthly to rent.
They do not mention this when signing a lease agreement.
The maintenance do a good job and the office staff is friendly.
The property is older than others similarly priced in the area.
Also important to note that it borders a low income apartment complex called wild horse.
A plus is it is next to a golf course and walking distance to starshmucks overpriced coffee.

If there could be zero star option, I would have picked that. I lived here when I first moved to Henderson and the staff was friendly at first then as time went by they wernt rude persay, but just ignored my questions all together. I had an apartment at the perimeter of the complex closest to the street on GV and I came home to a broken into apartment. When the police arrived he told me the locks on my doors are way outdated, he wiggled one of his own keys and the door easily opened. I was amazed! I complained to the front office and they did nothing! They didn’t even give me a new lock. My downstairs neighbors would have loud parties and be smoking illegals on my stairs and by my door way. I put several complaints in but received no help. The apartments themselves are outdated and things break easily. They always charge you $ 50-​$ 100 more for their ‘upgraded’ appliances. And by upgraded they mean made in the early 90’s. Wouldn’t recommend this place at all. Was happy to leave.