Closet & Storage Concepts

I am very happy with the company. We meet with a few other closet companies in town and Rob with Closet and Storage Concepts was not only so far better priced but his politeness and customer service was top notch. He came to our home and really listened to what we wanted. Then within a few days emailed us his designs and cost. We were actually shocked at first by the cost because he was so much better priced then other companies we spoke to. We then went down to their showroom and were able to actually see and feel all the options. So many beautiful things were not add on’s like other companies! We really feel like we were spoiled by the amount of time they spent with us. The closets were installed a week ago. They turned out stunning! I have never had such a pretty closet! The workers were nothing but kind, hard working, and respectful. I would recommend this company for their customer service and quality.

We got our master closet done last week and it looks amazing. This company is the real deal. Everything from scheduling an appointment to install. Rob and is team made our dreams come true. The finished product was more that what we ever expected. I highly recommend Closet & Storage concepts for anyone looking to re-​design their space.

We used this company for our garage and were happy with the job. We hired them again to install our master closets for the price of a car! The Job has gone on for over three weeks they have had to rebuild it because it was not done well. Now the second time the craftsmanship is so bad we just can not believe what we are living through and the worst part is ROB the owner can not come see how bad it is because he is to busy. They charged my credit card with out telling me for the final amount several weeks ago even though they are not done. We have asked him to refund us the 50 percent due at completion many times and he only did 25 percent. I would highly suggest that you ask for references and go see some of the recent jobs he has done.
Rob, please call me. I feel like you are avoiding me.

I just have to mark them down. I know I said the cabinets are so amazing, that I could over look the customer service, but I just can’t anymore.
After they installed all my cabinets, (I was recovering from surgery), a few days later, I was finally was able to go look at all of them and noticed the doors were incorrect. I had ordered a rounded design on the doors, and all of them were square and sharp.
I called to discuss with Rob, and he said he would have to review the file. He tried to make it sound like it was only the kitchen doors that we were matching, because I’m sure he did not want to replace them all, but we never agreed to 2 different door styles. However, I was fine with him only replacing the kitchen doors to match. But don’t try to tell me I ever agree to those square designed doors.
I sent him the text he sent me of the rounded design we chose in the beginning Yet, he said he still had to go look. Ok.
Well when he confirmed, he said they would order the new doors for the kitchen, and get back to me in a few weeks.
Well, of course, no one ever got back to me. I called a couple weeks later and what do you know, they were in. Thanks for calling me.
They came over a few days later and installed the new doors. I still stand by how nice the cabinets are, but even after I pointed out the door mistake, I never received an apology from Rob. just seems like good customer service to me.
Also, I worked on government contracts for years, and when a contractor does not meet terms of the contract, whether they be timelines or problems with construction, they give compensation. They never offered any compensation for any mistakes they made or delays in installation. Even McDonalds will let you keep the burger with onions on it while they make you a new one without.
I’m not sure anymore I would use them again. I prefer someone who cares about their customers AND does good work.

Highly recommended! I interviewed many, many closet companies, and Closet & Storage are the best in the area. They promptly came out to provide an estimate for two custom closets. I appreciate their professionalism and their quick turnover with closet design renderings, proposal, competitive pricing, fast scheduling and installation. Robert and his team were extremely prompt in communication. Could not be more pleased with the quality of service and closets they provided!

I can not recommend this company enough!
Rob came to the house and read my mind, designing a plan to turn a coat closet into a pantry and put a shelf over our washer & dryer. He also designed built-​in bookshelves around our fireplace.
The carpenter who installed our pantry and laundry room shelving was excellent. Very talented, detail-​oriented and friendly.
We are looking forward to having the bookcases built with our *fingers crossed* tax refund in the spring!

Excellent service from start to finish. Robert and the whole team was outstanding. I would highly recommend them. Thanks for the valet rod :-)

Everyone at the company that I worked with: from Rob to the installers, were all amazing — very responsive and professional. If you live at Veer, they know the steps that have to be taken to reserve the dock etc… and makes the entire process smooth and efficient.

We wanted to get custom closets installed in our new home and Closet and Storage Closets were great to work with. We did get estimates from a few vendors and CSC had the best ideas, were the most prompt and really listened to our ideas and incorporated them into the perfect closets. They were very patient with us has we went back and forth on ideas and helped us get to something we are really happy with. Overall great products and great people to work with! We highly recommend!

Amazing work, service and dependability!!! I just recently had my closets re done and a wine bar put in by this amazing company! Not only did they show up right when they said they would… the finish product was to die for! They were very nice and made me feel very comfortable having them in my home! Great prices… can’t wait to start my next project with them!

Closet and Storage Concepts was the best experience I have had to date with Home Improvement vendors in Henderson. Rob and his staff listened to my needs (a bit unique) designed a custom solution and were patient not to push all my closet needs on me at one time. Since I wasn’t able to do all of my closets at one time, Rob kept the sizes on file so all I needed to do was call when I was ready to complete the next project.
So far we have completed my office, the baby’s room and my custom closet and what a difference it has made! These are now my favorite rooms in the house due to their organization. Thanks Closet and Storage for your help!

Called for an appointment days in advance, booked an appointment at a mutual time, and waited a number of days for the company not to show. Yes, they called right at the appointment time asking to delay. For the initial appointment and impression, it showed this company has no customer respect. We have since found out they delayed our appointment to serve another customer.
Under normal circumstances, a delay is no big deal. Under our current circumstances of readying a home just purchased with a pending sale of our current house, we are stacked with all kinds of appointments and limited time. Even with expressing this, this company seemed not to care.
We have upgraded a previously rating of 1 star after receiving numerous phone calls from this company. Now they become responsive. As with anything, buyer beware and do your own due diligence.

Alright Unilocalers, this is the third time that Closet & Storage Concepts has done work for us. This time… dun dun dun — a hobby area for my husband to do his nerdy (tee hee) quadcopter stuff and for my to have a crafting station for scrapbooking, gift wrapping, and other crafts.
First off, Chelsey our designer apparently from all three times was sent over for the consult for measurements and ideas. She was professional and super excited to design our craft room because she is a scrapbooker herself. She spent a good amount of time letting us ramble on our ideas and took EXTREMELY detailed notes. A few days later, Chelsey had a couple different designs for us to look at. Being the OCD people we were, Chelsey went through a few more revisions for us and was completely patient with all our suggestions and ideas. I think anyone else would have told us to get out the door!
Our install was yesterday, and my husband said that our installers Luis and Marcel were very professional and worked hard all day long. I was even impressed with the solution they came up with when we discovered that our walls were NOT straight! Imagine that — not straight walls? =P So, they along with Rob (owner) thought of a great solution of putting a small backsplash on and took care of it.
Conclusion: Seriously, don’t look anywhere else for your custom closet/​cabinetry solutions. Great customer service and it looks fantastic. I can’t wait to craft!

Rob and his design and installation teams at Closet and Storage Concepts in Henderson are first class! I bought a house that has a fairly large, walk-​in master closet and it had been gutted by the previous owner. After living with only one hanging rod for 3 years, Rob, his design team, and one of his installers, Luis, built me the closet of my dreams. Rob, the owner, was extremely helpful and he and his team designed the concept after seeing how I was currently utilizing the space I had and what my needs were. I had some ideas about how to best utilize the space, but they made suggestions that surpassed my ideas and even fit all 60 pairs of my shoes on shelves! I received the auto-​cad renditions of my closet before installation so I could make any changes and approve the final design. Luis, one of the installers was on time to install my closet, protected my carpet with dropcloths, and was extremely professional. I felt so comfortable with Luis in my home that I even left for awhile to run an errand! Knowing that Luis is an employee of the company and not a sub-​contractor made me feel even more at ease. Installation was swift and precise, and by the afternoon I had the closet I have only dreamed of. Everything was cleaned up and left ready for me to put things away. I really can’t say enough about Closet & Storage Concepts. Everyone in the office was friendly and helpful and made the process so easy. Thank you, thank you, thank you! I will definitely be recommending Rob and his team to all my friends and would definitely use them again for any future needs!