Jeff Sinfuego – State Farm Insurance Agent

Jeff and Stephanie are awesome! They have been my State Farm agents since around 2009. I have had my Business, Car, Life, and Home insurance through them. They are always friendly and professional. Thanks guys and hope to continue having you as my agents!
Irvin Najera

Jeff and his team, especially Cheena, never fail to be extra helpful and attentive to my concerns and requests. Jeff and Cheena always make sure that my issues are resolved. I’ve never worked with such awesome agents! Cheena’s great communication skills and compassionate attitude make this agency excel over the others in the area. I’ve never appreciated insurance policies and the financial relief they bring when you talk to the right people. Cheena always goes above and beyond in providing excellent customer service.

Always an amazing experience I get from Ms. Cheena, she helped you understand what you are getting and the benefits you are getting! I never understood how having a life insurance is so important and what it means until she came! She is very lovely, helpful and always there if you need her. Thanks Ms. Cheena

Super major call out to CHEENA! Not just an amazing agent, she also cares. I never understood auto insurance or life insurance before, but she did not hang up the phone nor let me go when i came to see her at the state farm office in hayward until i completely understood the worth of what i am paying for. I did not just believe in Cheena, i also believe in statefarm! Just like the song in commercials, «like a good neighbor, cheena is there!» Now that we are with state farm, i feel confident. I am truly happy that i got an opportunity to do business with Cheena and know that i can count on her. :) the best agent you will ever find. She completely understands her work, that is how you know that she knows completely what she is talking about. So look no further and go to State farm office in santa clara st in hayward and only come and talk to cheena, i swear, you will leave as if you are the happiest and most important client in the world!!!

Cheena is the best agent to communicate and deal with. She has such great skills in illustrating and explaining information to her customers. Had such a great experience with her :)

First off, I don’t know what «Jane S.» is talking about, but Stephanie is the sweetest person ever. She’s the office manager here and she’s always so kind, helpful, and willing to answer your questions. I come here a lot to ask her about my policies and I have not once seen her interact rudely with a customer. She goes out of her way to help her customers and is always willing to get answers for you if she doesn’t know. She even gave me a $ 20 gift card for referring a friend. I never asked her too, but that is just the kind of person she is. She will go out of her way and do anything for her clients and I will never leave this office. Anyone who has common sense when it comes to insurance knows that it only goes up when you get into an accident or have a ticket, it just doesn’t «go up for a stupid reason». This office isn’t out to get you or steal your money. I will stay with this office forever.

Although I like being a State Farm customer, I absolutely dislike the way this office Manager has spoke to me in moments that I’ve had to call for questions. Her name is Stephanie, which I believe she’s Jeff’s wife, has always spoke to me rudely, condescending, and unprofessionally. Number 1, im not your homie, I’m your customer, number 2, I don’t know too much about Insurance so would it kill you to help me with some information, and number 3, my premium goes up every time I turn around and when I ask why it’s always a stupid reason that never makes sense, most of the time it’s something that was a mistake made on their part. I’m pretty much fed up with this agent and not because of the company but because of his wife. Walk away!

We are new drivers and insurance companies jacked up rates on us. After going back and forth to various insurance agents, I finally found someone that is willing to help us genuinely. Cheena made the transaction easy, and she made sure we get the best out of what we are paying. She explained everything we need to know, and I appreciate that she talks to us like a friend. She helped us to get the right life insurance as well, and she made sure that we understand what we are getting ourself into. And did I mention she’ll take any time of the day just to make sure she address to everything you need? By far the best customer service I’ve ever recieved, way to go Cheena! :)

I like this store than any other state farm stores around because of CHEENA. She will explain everything one by one to you and make sure that you understand everything B4 making you sign. She’s very patient, understanding and friendly. Even if she’s with a client, she would still make you feel welcome and let’s you know that you’d be taken care of as soon as possible. Most specially, she will do her best to help you when you needed it. I would definitely ask my friends to go here and ask for her… definitely recommending this place to others!

I switched to State Farm mid last year. I consider myself lucky because I filled out a quote request online, and usually, any State Farm agent can call you back to give you a quote. I got lucky that Cheena was that agent. Super sweet and funny. In fact, I didn’t even feel like she was an agent. She made me feel like she was a good friend. She even threw in a few jokes here and there and trust me, that broke the ice real quick. Cheena is very approachable and always has a smile on her face. She didn’t pressure me to buy anything. She gave me the quote and I compared apples to apples, and well… Cheena gave me the best one. I’m in the process of learning about their life insurance, and Cheena with the help of Jeff are both helping me. Again, no pressure. I would honestly say that I am very happy with Cheena and Jeff and I see myself doing more business with them. If you ever have any doubts about anything insurance or investment wise, I recommend, you speak to Cheena or Jeff. They will make sure you understand everything and then they leave the decision up to you. Thank you Cheena and Jeff!!!

Cheena is your go to girl. She makes the boring insurance talk be really interesting. I have talked to a bunch of insurance agents in the past but only Cheena made me understand what Im getting into. She helped me save money by showing me comparisons and explaining how I’m saving. She’s always there to answer any question with a loving smile! Absolutely amazing agent!
Recommend this StateFarm office!

I had AAA for a while and after I met Cheena she made me realized that, what I was paying wasn’t worth to the coverage I have. So I switched to State Farm where she matched what I used to be paying from AAA but better coverage… didn’t really saved much but rest assured that in case of any auto problems I know that I have a good coverage.
Not only that! because of Cheena and Jeff, I switched my Life Ins. as well. I was naïve before when I signed up for Life Ins. in AAA. I thought just signing up for one makes my life secure in case anything happens to me but Cheena explained it very well to me the different kinds of Life Ins. She is very honest to the pros & cons of each life ins options. She will even help you decide which one suits your needs or even to your financial status. We all know that the more clients they have of course better for them, but I can assure that they serve you at their very best in helping to providing the assurance and peace of mind that you deserve. And lastly, Cheena will not ever force you to sign up to anything unless you understand clearly what you are applying for. Aside from being cheerful & comic, Cheena is very empathetic to whatever concerns that you may have when it comes to any kind of Insurance.
So if you don’t have ins. or even if you already do and not happy with your current one go to Cheena & Jeff @ State Farm Hayward=)

Cheena my agent is so SMART, nice and helpful. I got my auto insurance and now our life insurance with her. She is Very knowledgeable and really explains the policies very well that’s easily understandable. I am able to reach her at any time and anywhere. highly recommended without hesitation! Nice people, good company!- what else can u ask for in an insurance agency?!

I’ve never been so gratefull to CHEENA for the relief i got financially when i switch to State Farm from AAA.
Her wit and cheerful approach on unavoidable expenses such as insurance made it easy to let go of hard earned money. I am very satisfied and happy for the opportunity she did for my future.
If ever you’re looking for insurance. Look for CHEENA and you’ll never regret it.
KUDOS CHEENA!!!

This is my main insurance State Farm office — I’ve been communicating with Joanne Nguyen and she is representing this location for Jeff with superb customer service!
Given that I am a mommy and I am all over the place — school and work, sometimes my fastest access is my email. She is really fast at replying and she is so on top of her game! I really appreciate her understanding with all my insurance payment dilemmas and what not! She is very attentive and thorough, she is sooooo helpful! Which is a definite plus for a mommy with a crazy schedule to begin with! Love them and love Joanne!

Jeff is a great agent. Always willing to help friends and customers, alike.