Phillips Auto Service

Got brake and light inspection done here. Service was quick and price was great!!!
Great customer service.
I highly recommend Phillips Auto Care.

Great service all the way around. Thank god it’s good to work with people with great customer service. When I need car service again I will be back again. Happy customer means return, return, return.

I called to ask about a Brake and Light inspection and even over the phone I sensed the these guys are pros. Tareq, who runs the place explained the process and said it would take about half an hour at a $ 70 cost. (The shop I called beforehand asked for double the price and said it would take two hours…).
When I got there everyone was courteous and professional. While I was waiting (about 25 minutes) I could see that Tareq was very straightforward, honest and professional with everyone he deals with). When the test was done he let me know the car passed and proceeded to fill out the paperwork. Only after everything was done he accepted payment. Most test facilities demand payment in advance.
I usually take my cars to the dealership for service but now I might go to Phillips.

Honest as the day is long! I’ve been coming to him for 2 years. My son’s Prius had to be towed there, and initially they thought he might need the engine replaced/​rebuilt. They fixed it, at ¹⁄₆^th the original quote, and it’s running better than before. I appreciate the honesty, because I would have never known if they replaced/​rebuilt the engine, or not. Recommended HIGHLY!

AAA towed us in. Phillips took my information and said they’d call me. They called and gave me the diagnosis. They were direct, honest & professional. I highly recommend them from Smog Inspection, tune up to engine rebuild. On my three visits it was a constant line of people coming in. Mostly repeats which speaks volumes. I live in another county however I’ll make a point of returning because I trust their work.

After calling and visiting 30 different mechanic shops, all I can say is that Philips is the most honest, trustable, and generous mechanic shop owner I’ve ever met in the entire LA County! There are several mechanic shops who will work on your car, there are many who will deliver their work as you want, there are some who are honest (and very expensive), but there are few who are honest and very generous, and Philips is one of them.
Maybe you will think I’m getting paid for writing this, or that I am somehow affiliated with this business, which is completely false. If you have called, visited, or taken your car to many other mechanic shops, you will realize that it can turn into a very expensive, risky and frustrating task, since many shops will work as monarchies and make their own rules. However, this is the first time in 2 years that I find an honest and generous mechanic shop owner.
The story, I came to this shop to check a P0720 engine light problem I’ve had in my civic. Many mechanic shops claimed it was a problem with the transmission, some electric auto repair shops still claimed I needed a rebuilt transmission, and one claimed it was a problem with the circuits, but wanted to charge me $ 400 to $ 600 (Angel’s). The Civic had a recent rebuilt transmission (very expensive), and I didn’t want to go thru another rebuilt transmission bcs I knew that wasn’t the problem. I had a Smog Check Test hold on my registration renewal, so I couldn’t register my car until the engine light was fixed. Hopefully, I was blessed to be referred to this shop by Steve’s. Phillips treated me more like a friend than a costumer, which facilitated the communication. So after looking into 30 different mechanics for half a year, Phillips was the single one to address my problem and fix the engine light for a reasonable price. I’m so happy now… If you are reading this Phillips, thank you so much for everything from the bottom of my heart. You made life much easier by knowing that there are still some honest and generous mechanics out there.

What a gem.
Friend needed a brake and light inspection. Not quite the car guy he is, I did some research for him.
We called a few other places in West LA that charge about $ 120 for the job.
Phillips Auto charges $ 70.
No appt needed. And should you fail the test, they do not insist that the work has to be done at the shop. But will provide another free inspection within 30 days after you rectified the faults.
Very friendly staff. Two thumbs up!

I came here to get a Smog Check. I was helped right away. I was in and out 15 minutes tops. No haggle!

Today I took my car to this shop because I suspected there was something wrong w the brakes and belt. When I came back to retrieve my car he said he changed the brakes and belt. I asked to look at the old parts to see their condition and saw they were in working shape! When I asked why he changed them even though the parts weren’t bad, he told me he changed them because I asked him too and then told me I should keep the old parts to use in the future. Then when I suggested that maybe the problem with the belt was that it needed to be readjusted, he said yea that was probably it. Bottom line this guy knew what was wrong with my car but didn’t care he just wanted to make money and changed out perfectly good parts to charge me. I ended up wasting nearly $ 300. NEVER COME HERE.

Ok so I needed a brake and light inspection for my wife’s Honda and man they hooked me up I drove in and Terric hooked me up with beyond service he had 2 of his guys work on the car within 5mins. He explained everything they needed to do to complete the inspection and gave me the best price including a minor fix on my headlight. I would definitely go back. Thanks for everything.

Living in Westchester I didn’t want to drive all the way to the OC for a brake and lamp inspection for state certification. I called all the places with a brake/​lamp license around Venice, Culver City, Santa Monica, L.A., and they all charge $ 95−170… *if your car passes* otherwise they make you pay for repair work there too. Phillips charges you $ 70 for the inspection, and if there’s anything wrong, you’re welcome to fix it elsewhere (or yourself), and they will re-​inspect your car for *free.* this is written on your work order copy. Takes 30 – 40 minutes, and they got a cool couch to kick it on. Maybe bring sunscreen. Tarik is a real dude.
Dreez

I had a great experience at Philips today. I have a 2002 lexus. The screw holding the license plate broke off in the screw hole. I think this happened due to rust since most of the car’s life was spent on the east coast. The lexus dealership wanted $ 250 to tap out the screw and put in a new one. Completely ridiculous, so I took my car to Philips expecting to pay about $ 20. He probably spent about 5−10minutes working on getting new screws in to hold the license plate — since fragments of the old screw were clogging the threads etc. At the end, he didn’t charge me a penny. Very nice! After this experience, I would gladly take my car back and recommend them to other people!

In this day and age of too many rip offs, I gladly recommend Phillips Auto Service on El Segundo Blvd. in Hawthorne, CA.
Today was my first time taking my car to Phillip; I got a recommendation from a work mate after my own mechanics could not find what was wrong with my 94 Wrangler. It was running like a DOG! I was told to wait until it got worse and then come back. What? Worse? You mean like stuck somewhere out in no man’s land?
I looked on the internet and called around and didn’t feel comfortable with some of the reviews I read and some of the charges just to look at your car. So my friend at work told me about Phillip & said he would not over-​charge or rip me off.
In about 2 hours my car was in, diagnosed and fixed for $ 100!!! Are you kidding? When do you leave an auto shop for $ 100 when you don’t know what’s wrong with your car & your have to trust the mechanic? I would venture to say almost never.
And to top it off… whatever they did (look, I’m a girl and I don’t know details) my Jeep is running better and smoother than it has for years. I now have a new mechanic.

Phillips is a great place. I originally took my truck to him to get smogged when the DMV told me I couldn’t reg my car until I smogged it :(So I found him down the street. Fast, easy, and very fair. Sure he didn’t greet me like an In N Out Burger employee the first time I met him but he is more honest than most all mechanics out there! Since then I’ve been back 3 times and he is a very nice and generous guy. I thought I’d return the favor for his generosity with this good review on Unilocal,google and yahoo… I’m not part of his business. Just met him in Jan. He helped me with a problem on another car I needed to test and found out he couldn’t do the smog after diagnosing the computer, it was test only so he sent me down the street and didn’t charge me which was REALLY generous, he just said to come back for other work! So I came back last week with my mom’s car and did a lot of work on it for a great price.
I think I’m going to get him to rotate my tires today.
I’ve been fortunate to find good mechanics and Phillips is one of them.